North Dallas Moving and Storage offers a full suite of quick, safe, and superior moving and storage services to both residential and commercial owners. Based in Carrolton, they serve the community in the Dallas-Fort Worth area, helping DFW residents move anywhere around the world. As a company with more than five decades of experience, this family-owned and operated business is an agent for the well-respected United Van Lines and collaborates with over a thousand moving centers located in more than 100 counties. In their commitment to convenience and customer service, the company offers online tracking 24/7 and assists with custom-designed moving plans, expert packing, debris removal, decluttering, auto transport, and both short and long-term storage solutions. If you're interested in exploring other options, check out this comprehensive list of experienced movers serving Dallas, TX.
North Dallas Moving and Storage
About North Dallas Moving and Storage
Additional Cities Served: Garland, Irving, Carrollton, Richardson, Lewisville, GrapevineShow More >
Moving Services
- Residential Moving
- Office & Commercial Moving
- LongDistance Moving
- Storage
- Packing
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of North Dallas Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
North Dallas Moving and Storage is overwhelmingly praised for their exceptional service and professionalism, with a vast majority of customers reporting great experiences and satisfaction with both their moving and customer service.
Recent Reviews Mention...
“great about what they had done”
“worst move”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
North Dallas Moving and Storage consistently demonstrates a high level of reliability, with numerous reviews praising their on-time arrivals and early appearances, albeit with a rare instance of delay.
Recent Reviews Mention...
“they arrived a little early”
“punctual at loading and unloading”
“right on time”
3. Affordability
Nationwide Average: 7.69/10
North Dallas Moving and Storage receives mixed reviews, highlighting its range from being perceived as costly by some to offering excellent value and competitive pricing according to many others.
Recent Reviews Mention...
“Being a senior couple surviving on SSA checks, this was a costly move”
“Excellent value for the price”
“Rhonda helped come up with an affordable payment plan”
4. Communication
Nationwide Average: 7.53/10
North Dallas Moving and Storage generally excels in responsiveness and attentiveness, with several team members frequently mentioned for their exceptional service, though there are some concerns about slow processes and poor communication in specific instances.
Recent Reviews Mention...
“Numerous emails exchanged but process was slow.”
“Jim was excellent, staying in touch”
“they do not communicate”
5. Stick to Prices
Nationwide Average: 5.99/10
North Dallas Moving and Storage receives mixed reviews, with some customers praising their transparency and adherence to initial estimates, while others criticize them for adding unexpected fees and not honoring insurance policies.
Recent Reviews Mention...
“charged an unnecessary $1,200 extra fee”
“Slightly more than anticipated but acceptable”
“doing what you say”
6. Speed
Nationwide Average: 8.58/10
North Dallas Moving and Storage receives overwhelmingly positive feedback, with clients praising their expeditious, efficient, and quick services.
Recent Reviews Mention...
“really fast”
“expeditious move”
“quick move”
7. Friendliness
Nationwide Average: 8.91/10
North Dallas Moving and Storage overwhelmingly receives praise for their helpful, professional, and courteous demeanor, though there are a few reports of unprofessional behavior and rudeness.
Recent Reviews Mention...
“they were helpful and friendly”
“team was friendly”
“they were very friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
North Dallas Moving and Storage has overwhelmingly positive feedback, with the majority of customers expressing a strong desire to use their services again, highlighting recommendations, and praising their moving experiences, despite a few customers having unsatisfactory experiences.
Recent Reviews Mention...
“Would not hire again due to traumatic experience”
“I would hire them ALL AGAIN!”
“would NEVER use these people”
9. Professionalism
Nationwide Average: 8.31/10
North Dallas Moving and Storage overwhelmingly receives praise for its crew's professional conduct, despite a few reports of unprofessionalism and unethical behavior.
Recent Reviews Mention...
“Jim ensured everything was going smoothly”
“unprofessional service”
“very professional team”
10. Conflict Handling
Nationwide Average: 4.07/10
North Dallas Moving and Storage shows a deeply polarized performance with reports of exceptional responsiveness and remediation efforts in some instances, contrasted by numerous accounts of neglect, denial of responsibility, and inadequate resolutions in others.
Recent Reviews Mention...
“Ms. Gibson was helpful but overall issue not resolved efficiently”
“did not right any wrongs”
“claim denied, no accountability, manager didn't call back”
11. Precision & Care
Nationwide Average: 8.01/10
North Dallas Moving and Storage receives mixed feedback, with numerous customers praising their meticulous attention and care for belongings, while a significant minority report damages and mishandling.
Recent Reviews Mention...
“damaged wooden cart and missing pieces”
“items were unloaded with care”
“disorganized and haphazard service”
Customer Insights
Local Move Duration: 5 hours from 3 reviews
Interstate Move Duration: 10 days from 7 reviews
Great Crew Members
S. Gibson | Ms. Gibson has been very helpful with filing claim |
Jim,Dennis | Jim oversaw the process, Dennis led the crew well |
DeAndre Thompson, Jamie, Jenny | very professional, careful, expeditious, and friendly |
DeAndre | personable with high integrity |
Gary | Gary did us a great service. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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