Texas Movers Group was founded in 2001 and began with one truck and a small staff. Today it has over 100 staff and over 60 vehicles operating from locations in Carrollton and Austin, Texas. It remains a family-owned and operated moving company that services Austin, Dallas, Houston, and San Antonio with quality-guaranteed relocation services. Texas Movers Group promises to handle any specialty items with the utmost care and professionalism using custom crating and white-glove handling services to give you peace of mind that your valuables are safe and secure. It ensures that every truck is fully equipped with dollies, wrapping sheets, pullies, and a broom.
Texas Movers Group
About Texas Movers Group
Additional Cities Served: Plano, Irving, Carrollton, Richardson, Lewisville, RowlettShow More >
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Texas Movers Group
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.52/10
Nationwide Average: 8.44/10
Texas Movers Group is overwhelmingly praised for its exceptional, professional, and efficient moving services, with customers frequently highlighting their satisfaction with the careful and courteous service provided, despite a few negative reviews mentioning poor service and safety concerns.
Recent Reviews Mention...
“great work by movers”
“blown away by how much care and attention”
“provided high-quality, dependable service”
2. Punctuality
8.96/10
Nationwide Average: 8.07/10
Texas Movers Group consistently receives high praise for being on time and meeting scheduled deadlines, despite a few instances of delays and miscommunication.
Recent Reviews Mention...
“they were punctual”
“crew arrived promptly”
“they met our deadlines”
3. Affordability
4.69/10
Nationwide Average: 7.69/10
Texas Movers Group has mixed reviews with many customers finding their services reasonably priced and offering good value for money, while a significant number of others report experiences of unexpected and significantly high price increases that challenge the perception of affordability.
Recent Reviews Mention...
“saved me money”
“costs are reasonable”
“their prices are reasonable”
4. Communication
7.45/10
Nationwide Average: 7.53/10
Texas Movers Group generally receives praise for their clear and consistent interactions, with a majority highlighting positive experiences such as constant contact and helpful service, although a noticeable minority report significant issues with responsiveness and professionalism.
Recent Reviews Mention...
“kept in constant contact”
“clear and consistent communication maintained”
“assisted us with packing and storage choices”
5. Stick to Prices
2.06/10
Nationwide Average: 5.99/10
Texas Movers Group has a predominant record of negative experiences where customers felt misled by significantly increased charges compared to initial quotes, including instances of bait and switch tactics and unanticipated fees.
Recent Reviews Mention...
“gave us a comprehensive quote upfront”
“They changed the contract terms.”
“bait and switched out of thousands of dollars”
6. Speed
9.12/10
Nationwide Average: 8.58/10
Texas Movers Group consistently demonstrated an ability to execute moves quickly and efficiently, although there were a few notable exceptions where the service was significantly slower.
Recent Reviews Mention...
“worked nonstop”
“quick and efficient move”
“did their work quickly”
7. Friendliness
8.82/10
Nationwide Average: 8.91/10
Texas Movers Group is overwhelmingly praised for their polite, courteous, and personable service, though a few reports cite serious concerns about rudeness and aggressive behavior.
Recent Reviews Mention...
“crew was polite”
“by far the best around here”
“the movers were personable”
8. Will Hire Again
8.27/10
Nationwide Average: 8.18/10
Texas Movers Group is highly favored with the vast majority of customers expressing eagerness to use their services for future moves, alongside a strong endorsement of their work, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“would hire again”
“I appreciate them”
“Went out of their way to make sure we were happy”
9. Professionalism
8.11/10
Nationwide Average: 8.31/10
Texas Movers Group is predominantly praised for their politeness, focus, and professional conduct during moves, though there are notable exceptions where unprofessional behavior was reported.
Recent Reviews Mention...
“polite and focused crew”
“sent professionals who did a great job”
“impressed by how helpful they were”
10. Conflict Handling
3.21/10
Nationwide Average: 4.07/10
Texas Movers Group shows a stark inconsistency, with a very few instances of exceptional service overshadowed by numerous complaints of unaddressed grievances and deceptive practices.
Recent Reviews Mention...
“stored everything for a day in a stressful situation”
“used threats and deception instead of correcting issues”
“items held hostage without update”
11. Precision & Care
9.11/10
Nationwide Average: 8.01/10
Texas Movers Group is overwhelmingly praised for their meticulous and protective approach to moving belongings, despite a few isolated reports of damage.
Recent Reviews Mention...
“careful with items”
“wrapped each item carefully in protective materials”
“careful handling of my sensitive stuff”
Customer Insights
Cost: $ 4765.00 from 7 historical data points
Interstate Move Duration: 13 days from 4 reviews
Great Crew Members
| Tommy | Tommy facilitated scheduling and information |
| Brian | Brian took charge and ensured a smooth move |
| Brian, Tommy, Michelle | especially helpful in the moving process |
| Chlomi, Bryan, Michelle | demonstrated poor conduct and unprofessionalism |
| Mark, Zack | worked quickly, courteously and efficiently |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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