Compass Self Storage is a one-stop-shop for all storage needs, offering premium self storage and moving services at multiple locations across the United States. Acting as a storage concierge service, Compass Self Storage can provide packing and moving supplies, arrange truck rental, and contact moving services in Cedar Hill, TX on your behalf. The company prioritizes customer satisfaction and offers a range of storage options, including personal, business, boat and RV storage. Their facilities are equipped with amenities such as climate-controlled units, indoor units, digital surveillance, and secure entry access, making the storage experience convenient and secure for their customers.
Compass Self Storage
Good
based on 570+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Packing Supplies
- Truck Rental
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.17/10
Nationwide Average: 8.44/10
Compass Self Storage receives negative feedback for its lack of recommendation and for taking advantage of rate increases during COVID.
Recent Reviews Mention...
“most pleasant experiences ever”
“Tyler provided excellent service”
“Great service from start to finish”
2. Affordability
8.35/10
Nationwide Average: 7.69/10
Compass Self Storage has mixed reviews with some customers finding it incredibly affordable and the most cost-effective option they found, while others feel taken advantage of due to rate increases.
Recent Reviews Mention...
“affordable prices as well”
“Tyler got us a great deal, making it affordable”
“Can't beat the pricing!”
3. Communication
9.69/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Tyler was very helpful”
“service was stellar”
“Karina provided perfect customer service”
4. Stick to Prices
4.65/10
Nationwide Average: 5.99/10
Compass Self Storage consistently fails, as evidenced by an unexpected rate increase.
Recent Reviews Mention...
“Tyler made sure to accommodate with no issues ”
“they won't work payments out during this Pandemic”
“increased rate unexpectedly”
5. Speed
9.05/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Tyler was fast and efficient”
“very fast experience”
“amazingly fast”
6. Friendliness
9.78/10
Nationwide Average: 8.91/10
Compass Self Storage is praised for being super friendly with special mention of Chad for his friendliness and helpfulness.
Recent Reviews Mention...
“they are friendly”
“they are friendly”
“Karina was pleasant and friendly”
7. Will Hire Again
8.95/10
Nationwide Average: 8.18/10
Compass Self Storage receives mixed feedback, showing a division between customers who would not consider rehiring their services and others who strongly recommend and would readily rehire the company.
Recent Reviews Mention...
“highly recommend this company and would hire again”
“recommend this place and would hire again”
“Moving is easy with their help”
8. Professionalism
9.49/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Karina was very professional and very helpful”
“Tyler was very professional”
“professional, knowledgeable”
9. Conflict Handling
3.53/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“unwilling to work out payments during the pandemic”
“Doris helped me on a Sunday after hours, solving my problem.”
“manager never calls back to address issues.”
Great Crew Members
| Tyler | very helpful throughout the whole process |
| Tyler | provided great customer service and was very informative |
| Karina | Karina was extremely helpful and kind. |
| Karina | Karina provided perfect customer service and was very friendly |
| Randy | was very organized and helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Cedar Hill Moving Services
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