When you need to store your belongings or move them cross-country, the experienced team at Crossroads Moving & Storage is always ready for you. From its humble beginnings as an idea around a dinner table, Crossroads Moving & Storage has grown into an Aggieland all-in-one moving and storage provider located in College Station, Texas. You can rely on this local company to meet your needs, affordably and with unmatched friendliness. It's hard work finding a new home for your valuable belongings and that may not be fun. But knowing that they're being stored or moved by the professionals at Crossroads Moving & Storage can certainly lighten the load.
Crossroads Moving & Storage
based on 258+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Crossroads Moving & Storage
Additional Cities Served: Brenham, Navasota, Madisonville, Caldwell, Somerville
Moving Services
- Local Moves
- Longdistance Moves
- Crosscountry Moves
- Small Moves
- Lastminute Moves
- Packing Services
- Storage Services
- Commercial Moves
- Free Quotes
- Full Service Packing
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Summarized Review of Crossroads Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.61/10
Nationwide Average: 8.44/10
Crossroads Moving & Storage receives mixed reviews, with some customers citing terrible experiences and poor service, while others praise the company for its excellent communication, efficiency, and professionalism.
Recent Reviews Mention...
“confusing experiences”
“terrible experience with mishandling and damage”
“terrible experience with movers”
2. Punctuality
8.21/10
Nationwide Average: 8.07/10
Crossroads Moving & Storage consistently arrives on schedule, with instances of the crew being notably early.
Recent Reviews Mention...
“were prompt in responding”
“arrived on time”
“the crew was on time”
3. Affordability
7.7/10
Nationwide Average: 7.69/10
Crossroads Moving & Storage is viewed as significantly overpriced, with customers feeling they paid much more than expected, including instances of being charged double the initial rate.
Recent Reviews Mention...
“very affordable due to lower monthly rent”
“reasonable pricing”
“great price and good people”
4. Communication
8.13/10
Nationwide Average: 7.53/10
Crossroads Moving & Storage exhibits a striking discrepancy as some customers experience excellent, friendly interactions while others report unprofessional behavior including unresponsiveness, argumentative attitudes, and a lack of follow-through.
Recent Reviews Mention...
“redo order 3-4 times due to website issues”
“everyone I’ve dealt with over the phone has been nice”
“owner ghosted me after initial promise”
5. Stick to Prices
4.13/10
Nationwide Average: 5.99/10
Crossroads Moving & Storage is critiqued for failing to communicate the intricacies of their charges and for charging double the initial rate upon pickup.
Recent Reviews Mention...
“did not stick to quoted prices or reservation”
“gave an accurate estimate and did exactly what promised”
“failed to communicate intricacies of charges”
6. Speed
8.65/10
Nationwide Average: 8.58/10
Crossroads Moving & Storage is highly praised for movers who hustled throughout the job.
Recent Reviews Mention...
“team worked carefully and consistently”
“They were efficient, FAST”
“quick and efficient”
7. Friendliness
9.43/10
Nationwide Average: 8.91/10
Crossroads Moving & Storage generally receives praise for having very friendly and helpful staff, with numerous mentions of courteous and nice movers, although there are isolated reports of unprofessional and rude behavior.
Recent Reviews Mention...
“everyone I’ve dealt with over the phone has been nice”
“very friendly staff”
“the staff is very kind”
8. Will Hire Again
7.51/10
Nationwide Average: 8.18/10
Crossroads Moving & Storage has received extremely polarized feedback, with some customers expressing strong dissatisfaction and advising against their services, while others show high levels of satisfaction and a definite intent to use their services again.
Recent Reviews Mention...
“strongly advise against using their services”
“strongly advise against using their services”
“would hire again”
9. Professionalism
7.6/10
Nationwide Average: 8.31/10
Crossroads Moving & Storage has received mixed feedback indicating instances of unprofessional behavior and unpreparedness, although some reports highlight extreme professionalism from owners and workers.
Recent Reviews Mention...
“staff was professional”
“Allie was very professional”
“provided professional service”
10. Conflict Handling
1.36/10
Nationwide Average: 4.07/10
Crossroads Moving & Storage consistently shows a lack of responsibility and accountability, avoids reimbursing for damaged furniture, neglects to address issues with a damaged couch, fails to repair damages caused during moves, and tends to blame customers rather than addressing their concerns effectively.
Recent Reviews Mention...
“promised to rectify the situation but ghosted me”
“lack of responsibility and accountability”
“no effort to rectify overbooking issue”
11. Precision & Care
6.67/10
Nationwide Average: 8.01/10
Crossroads Moving & Storage has received mixed reviews, with some customers experiencing significant mishandling and damage of their items while others have praised the company for being extremely careful and treating their possessions with great respect.
Recent Reviews Mention...
“mishandled the installation of my fridge causing damage”
“they mishandled the installation of my fridge”
“team worked carefully and consistently”
Great Crew Members
| Jaqueline | Jaqueline is great |
| Steve,Vicky | Great customer service, maintained property well |
| Allie | Allie is very nice and so helpful |
| Allie | Allie was super helpful and finding solutions |
| Analessia | Analessia was always so helpful and very kind |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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