1st Generation Moving is a Texas-based moving company operating locally and offering long-distance moving services. The company, with over 10 years of experience in the moving industry, is headquartered in Dallas , and its local service area covers North Texas. In addition to local relocation services, the company also provides long-distance moving solutions, commercial moving, and storage services. The company states that their workers are not only professionals with years of experience but are also bonded and insured, offering assurance that the client's belongings are in good hands. As a bonus, the company offers the first month of storage free for long-distance customers.
1st Generation Moving
About 1st Generation Moving
Additional Cities Served: Irving, Farmers Branch, Waxahachie, Midlothian, Murphy, TerrellShow More >
Moving Services
- Long Distance Moving
- Local Moving
- Commercial Moving
- Storage Services
- Free Binding Estimate
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of 1st Generation Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.77/10
Nationwide Average: 8.44/10
1st Generation Moving generates polarized reviews, with customers recounting both extremely negative experiences involving overcharges, damaged items, and poor service, alongside others who praise the company for its courteous, efficient, and satisfactory service.
Recent Reviews Mention...
“Amazing company, will use again”
“Price was doubled unexpectedly and poor overall experience”
“lost/damaged items and lack of response indicate poor service”
2. Punctuality
5.32/10
Nationwide Average: 8.07/10
1st Generation Moving frequently fails to meet their scheduled times, resulting in significant delays and dissatisfaction among many customers, though there are notable exceptions where they were commended for being on time.
Recent Reviews Mention...
“took >3 months to get belongings instead of 7-21 days”
“they arrived a full week late.”
“guys were timely on moving day”
3. Affordability
3.86/10
Nationwide Average: 7.69/10
1st Generation Moving faces significant criticism for unexpected fees and charges substantially exceeding initial quotes, despite a few customers finding their prices favorable.
Recent Reviews Mention...
“Price was doubled from the original quote”
“increased the quote 2K the day of pickup”
“extremely expensive due to unexpected charges”
4. Communication
3.64/10
Nationwide Average: 7.53/10
1st Generation Moving consistently struggles with responsiveness, honesty, and clarity, leading to widespread dissatisfaction among customers, despite a few instances of positive interactions.
Recent Reviews Mention...
“Super Stars in service”
“Did not answer or return calls”
“unresponsive to messages or phone calls”
5. Stick to Prices
2.82/10
Nationwide Average: 5.99/10
1st Generation Moving frequently fails to honor its original quotes, often increasing prices unexpectedly or adding additional charges not initially discussed.
Recent Reviews Mention...
“Price was doubled from the original quote”
“failed to notify claims company, causing case closure”
“increased the quote unexpectedly”
6. Speed
6.46/10
Nationwide Average: 8.58/10
1st Generation Moving receives mixed reviews with some customers praising their efficiency and quickness, while others criticize them for significant delays and slow progress.
Recent Reviews Mention...
“took >3 months for move completion”
“took significantly longer than promised”
“move extremely fast and are efficient”
7. Friendliness
6.8/10
Nationwide Average: 8.91/10
1st Generation Moving seems to have mixed reviews with compliments on the movers' good attitudes and courteousness contrasted by criticism towards the owner, coordinator, customer service, and driver for being dismissive, rude, and unprofessional.
Recent Reviews Mention...
“employees drinking on the job”
“guys who picked up our items were kind”
“never ever consider for your own sake”
8. Will Hire Again
5.17/10
Nationwide Average: 8.18/10
1st Generation Moving has received highly polarized feedback, with a significant number of customers expressing strong dissatisfaction and a refusal to use their services again, while a smaller contingent has offered high praise and recommendations.
Recent Reviews Mention...
“will use again”
“Would not hire again due to negative experience”
“would not hire again due to severe issues”
9. Professionalism
4.62/10
Nationwide Average: 8.31/10
1st Generation Moving receives overwhelmingly negative feedback due to issues like bullying, unprofessional behavior, and poor customer service, overshadowing the few positive comments about their efficiency and hard work.
Recent Reviews Mention...
“Professional packing and protecting”
“Hired inexperienced crew off the street”
“unprofessional behavior recorded”
10. Conflict Handling
1.3/10
Nationwide Average: 4.07/10
1st Generation Moving has consistently shown a lack of effort in taking responsibility, correcting errors, or addressing customer concerns satisfactorily.
Recent Reviews Mention...
“Took pictures but did not follow up on damage”
“failed to rectify the situation adequately”
“no effort to find lost box or apologize.”
11. Precision & Care
4.75/10
Nationwide Average: 8.01/10
1st Generation Moving has received mixed reviews, with several customers reporting damaged and lost belongings, though a few praise the company for careful packing and delivery without damage.
Recent Reviews Mention...
“Furniture was wrapped well but packing was careless”
“belongings worth at least $7k damaged or lost”
“valuable possessions "accidentally lost"”
Customer Insights
Local Move Duration: 1.5 hours from 3 reviews
Interstate Move Duration: 11 days from 6 reviews
Great Crew Members
| Amy, | worked closely and answered all questions |
| Jason | Jason tried to address the issue of lost items |
| Hay | Hay is friendly and helpful |
| Steve | Steve saved the day during unpacking |
| Charles | nice at the beginning |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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