A-1 Freeman Moving Group is a Dallas-based moving company, serving customers locally and across the nation. Founded in 1974, they offer diverse moving services across various sectors. They specialize in both residential and corporate moving, with additional services in employee relocation, records management, and emergency response. Furthermore, they offer both long and short-term storage solutions. The company prides itself on strong roots of trustworthiness, integrity, and hard work, and prioritizes customer satisfaction. Their array of services and quality of work have made them a single-source solution to countless individuals, governments, militaries, and businesses. A-1 Freeman Moving Group operates with a robust network and vast equipment to ensure all moving needs in Dallas, TX are met efficiently.
A-1 Freeman Moving Group
About A-1 Freeman Moving Group
Additional Cities Served: Garland, Irving, Grand Prairie, Flower Mound, Farmers Branch, CoppellShow More >
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Senior Movers
- Specialized Moving
- Employee Relocation Services
- Records Management
- Professional Storage
- Emergency Response
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Summarized Review of A-1 Freeman Moving Group
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
A-1 Freeman Moving Group generally receives high praise for their exceptional service, professionalism, and efficiency, though they have faced criticism from some customers regarding unprofessional behavior, dishonesty, and damages.
Recent Reviews Mention...
“Victor and the teams provided exceptional service”
“great work by movers”
“very happy with their service”
2. Punctuality
Nationwide Average: 8.07/10
A-1 Freeman Moving Group generally receives positive feedback for being on time, though there are notable instances of significant delays and scheduling issues.
Recent Reviews Mention...
“they came on time”
“they were on time”
“arrived 4 days prior to the scheduled delivery date”
3. Affordability
Nationwide Average: 7.69/10
A-1 Freeman Moving Group receives mixed reviews, with some customers finding them a good value and competitively priced, while others criticize them for being expensive or not delivering value for the cost.
Recent Reviews Mention...
“pricing was in line with others”
“extremely expensive for losing half of my goods”
“a little pricey”
4. Communication
Nationwide Average: 7.53/10
A-1 Freeman Moving Group exhibits polarized feedback, with some customers reporting exceptional service and accessibility, while a significant number express dissatisfaction with misinformation, unresponsiveness, and overall poor communication.
Recent Reviews Mention...
“whole staff from estimation to coordination were exceptional”
“communication was awful with different stories”
“they aren't sure when they'll find the rest of my items”
5. Stick to Prices
Nationwide Average: 5.99/10
A-1 Freeman Moving Group largely fails to meet expectations, with numerous reports of dishonesty and refusal to adhere to original agreements, despite a solitary account of them fulfilling their commitment.
Recent Reviews Mention...
“They are dishonest.”
“they did not honor the 'Hold on Truck' contract”
“did what they said they would do”
6. Speed
Nationwide Average: 8.58/10
A-1 Freeman Moving Group generally demonstrates high efficiency and rapid service, though it has experienced notable lapses with delayed and problematic deliveries.
Recent Reviews Mention...
“was down at a decent time”
“helped the process go by so fast”
“they're fast”
7. Friendliness
Nationwide Average: 8.91/10
A-1 Freeman Moving Group is consistently praised for their courteous and polite team members, though there is a mention of an unprofessional team.
Recent Reviews Mention...
“two crew members were very nice and cordial”
“They were so kind”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
A-1 Freeman Moving Group receives a mixed sentiment, with a significant number of customers expressing a strong desire to rehire and recommend the company, counterbalanced by a notable minority detailing negative experiences that deter them from using the company's services again.
Recent Reviews Mention...
“would hire again”
“would hire them again”
“will use them again and highly recommend”
9. Professionalism
Nationwide Average: 8.31/10
A-1 Freeman Moving Group receives mixed reviews, highlighting exceptional performance and attentiveness from some team members, while others are criticized for unprofessional and rude behavior.
Recent Reviews Mention...
“unload and load team were exceptional”
“unprofessional and rude behavior throughout the move”
“A1 is attentive and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
A-1 Freeman Moving Group consistently fails to effectively address and resolve customer issues, showing a general reluctance to acknowledge or correct mistakes.
Recent Reviews Mention...
“took a month to respond to a claim but did not handle the issue directly”
“failed to find half of my stored goods”
“Management took steps to make the situation right”
11. Precision & Care
Nationwide Average: 8.01/10
A-1 Freeman Moving Group shows a mix of experiences, with some customers praising their carefulness and attention to detail, while others report significant damages and mishandling of items.
Recent Reviews Mention...
“extremely careful with the loading and delivery”
“not protecting items from the rain, resulting in damages”
“over 40 items were damaged”
Great Crew Members
| Victor | Victor was extremely careful and provided exceptional service |
| John | John and his team were outstanding |
| Sid Symes | very accommodating |
| Charlie | Driver Charlie, and his assistants the best ever. |
| Ethan | Ethan was always available to answer questions |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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