Dallas Express Movers is a local moving company that has been operating in Dallas since 2002. The company provides a variety of services including home, office, and apartment moving, long distance moving, storage services, and even specialized services such as senior moving and vehicle transportation. For residents in need of Dallas, TX movers, they ensure the use of the most recent packing methods to ensure valuable and fragile items are transported safely. Moreover, Dallas Express Movers takes pride in its customer satisfaction and offers customized moving packages to suit individual needs. One of their distinctive features is their specialized senior moving service, making the moving process easier for senior adults. They also have computerized storage centers under 24-hour surveillance for safe and secure storage.
Dallas Express Movers
About Dallas Express Movers
Additional Cities Served: Plano, Frisco, Denton, Carrollton, Richardson, LewisvilleShow More >
Moving Services
- Residential Moving
- Apartment Moving
- Services for Storage
- Senior Moving
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Dallas Express Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Dallas Express Movers receive mixed reviews, with some customers lauding their professionalism and others criticizing the company for poor service and excessive charges.
Recent Reviews Mention...
“items were broken and poorly handled”
“move was seamless”
“great job by movers”
2. Punctuality
Nationwide Average: 8.07/10
Dallas Express Movers displays a mixed reputation, with instances of significant delays and no-shows contrasted by many customers appreciating their on-time arrivals.
Recent Reviews Mention...
“arrived an hour after the window”
“they arrived on time”
“Was supposed to move me between 1-3pm and just stopped communicating.”
3. Affordability
Nationwide Average: 7.69/10
Dallas Express Movers is criticized for charging excessively high fees, including instances of being charged an absurd amount for short service durations.
Recent Reviews Mention...
“ended up paying as much as hiring my own movers”
“price increased unexpectedly ”
“affordable price”
4. Communication
Nationwide Average: 7.53/10
Dallas Express Movers generally struggles with responsiveness and clear, effective interaction, despite a few instances of attentive service.
Recent Reviews Mention...
“Krystal is very responsive”
“Blocked my number and sent me to voicemail.”
“No one will communicate with you.”
5. Stick to Prices
Nationwide Average: 5.99/10
Dallas Express Movers has a very poor reputation for not honoring their initial quotes, attempting to charge more than agreed upon, and not being transparent about issues leading to financial discrepancies for their customers.
Recent Reviews Mention...
“only offered $75 for all damages”
“Stopped communicating after receiving a deposit.”
“Seems like a scam.”
6. Speed
Nationwide Average: 8.58/10
Dallas Express Movers receives mixed feedback, indicating inconsistent performance, with some customers finding them quick and efficient while others experienced significant delays and slow service.
Recent Reviews Mention...
“took 4 hours to load a 2 bedroom apartment ”
“moved our stuff fast and efficiently”
“they loaded everything so fast”
7. Friendliness
Nationwide Average: 8.91/10
Dallas Express Movers generally exhibit courteous and respectful behavior, with employees often going out of their way to be humble, though there has been an exception noted for unprofessionalism and slow service.
Recent Reviews Mention...
“courteous and helpful”
“Donnie and Bernie were great”
“great attitude”
8. Will Hire Again
Nationwide Average: 8.18/10
Dallas Express Movers receives mixed but predominantly negative feedback, with a notable number of customers expressing strong dissatisfaction and a reluctance or outright refusal to use their services again, despite a few highly positive endorsements.
Recent Reviews Mention...
“very frustrated and tired of arguing”
“would hire again”
“Scammed me and never showed up.”
9. Professionalism
Nationwide Average: 8.31/10
Dallas Express Movers receives mixed feedback, ranging from unprofessional behavior and unqualified workers to high praise for their exceptional professionalism and preparedness in different instances.
Recent Reviews Mention...
“new mover was inexperienced, dropped boxes”
“Movers were professional”
“Donnie and Bernie conducted themselves well”
10. Conflict Handling
Nationwide Average: 4.07/10
Dallas Express Movers consistently fails to follow through with their promises and lacks effective resolution for customer issues, as evidenced by multiple reports of unkept promises and lack of follow-up.
Recent Reviews Mention...
“offered minimal compensation for damages”
“could not get an answer when called to report issues ”
“Omar doesn't take care of responsibilities with customers”
11. Precision & Care
Nationwide Average: 8.01/10
Dallas Express Movers has mixed reviews, with some customers praising their conscientiousness and care for belongings, while others report significant damage and mishandling.
Recent Reviews Mention...
“furniture and items were dropped and damaged”
“pieces were packed with safety in mind”
“great job handling very heavy furniture”
Customer Insights
Local Move Duration: 2.75 hours from 6 reviews
Great Crew Members
| Krystal | Krystal seems nice and is very responsive |
| Donnie,Bernie | they did a great job and were helpful |
| Cory | Cory and his crew did a great job |
| Darren, Nick | set up the bed for us |
| Corey | Corey was praised for handling the situation well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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