DTM Van Lines

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DTM Van Lines
MoversChevron RightTexasChevron RightDallasChevron RightDTM Van Lines
based on 784+ data points
Circle Info

About DTM Van Lines

DTM Van Lines is a family-owned and operated moving company based in Dallas-Fort Worth, Texas, offering local and long-distance moving services since 2012. Founded by Isaac Gonzales, who has been in the moving industry since the age of thirteen, the company focuses on customer satisfaction and providing high-quality moving services. DTM Van Lines offers full-service moving, including packing, hauling, and unpacking for both residential and commercial clients. Its team of experienced movers serving Garland, TX is equipped with quality equipment to ensure a seamless move. With over ten years of industry experience, the company is dedicated to providing efficient and reliable moving services that cater to various relocation needs.

Additional Cities Served: Garland, Mesquite, Greenville, Dallas, Seagoville, Cameron

Moving Services

  • Local Moves
  • Long Distance Moves
  • Large Home Moves
  • Commercial Moves
  • Fullscale Moving Services (including scheduling, packing, hauling, and unpacking)
  • Crosscountry Moving Services
  • Piano Moving
  • Appliance Moving
  • Furniture Moving
  • Lastminute Moving Services
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/11/25

USDOT

3842678

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of DTM Van Lines

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.7/10

Nationwide Average: 8.44/10

Comment Dots

DTM Van Lines is highly praised for its professionalism, efficiency, and exceptional moving services, despite a few negative experiences.

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Recent Reviews Mention...

efficient and professional service

Excellent workers and smooth process

Excellent professional service

2. Punctuality

5.96/10

Nationwide Average: 8.07/10

Comment Dots

DTM Van Lines shows a mixed record with numerous instances of on-time arrivals and commendable efficiency countered by significant reports of delays and missed schedules, indicating inconsistency in their time management.

Reviews Mention icon

Recent Reviews Mention...

Came in a timely manner

needed to reschedule

they were on time

3. Affordability

7.58/10

Nationwide Average: 7.69/10

Comment Dots

DTM Van Lines is generally perceived as offering good, reasonable, and fair prices, although there have been a few instances of customers feeling overcharged.

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Recent Reviews Mention...

It is a good price

reasonable price

fair price

4. Communication

4.61/10

Nationwide Average: 7.53/10

Comment Dots

DTM Van Lines has a mixed reputation with several customers facing issues like unresponsiveness and lack of follow-up, while others praise the politeness, responsiveness, and professionalism of specific staff members.

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Recent Reviews Mention...

sent videos pictures text emails with no response

Manny complained instead of providing proper ETA.

Manny was very polite and helpful

5. Stick to Prices

1.53/10

Nationwide Average: 5.99/10

Comment Dots

DTM Van Lines has a consistent record of overcharging and not adhering to their initial estimates, leading to dissatisfaction among customers.

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Recent Reviews Mention...

overcharged by over $500 from the estimate

failed to deliver my furniture

Gives estimate for lesser amount and charges more.

6. Speed

9.16/10

Nationwide Average: 8.58/10

Comment Dots

DTM Van Lines generally receives high praise for their efficiency and quickness in completing moves, although there are isolated complaints about delays and slow service.

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Recent Reviews Mention...

moved everything quickly

Very quick and efficient

fast in moving the piano

7. Friendliness

9.22/10

Nationwide Average: 8.91/10

Comment Dots

DTM Van Lines consistently demonstrates a high level of professionalism, kindness, and courtesy across the majority of customer interactions, with rare instances of unfriendliness being the exception rather than the norm.

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Recent Reviews Mention...

professional demeanor suggests friendliness

very kind and friendly

nice and fun guys

8. Will Hire Again

8.52/10

Nationwide Average: 8.18/10

Comment Dots

DTM Van Lines overwhelmingly receives positive testimonials, showcasing a strong customer satisfaction and repeat business potential, despite a few instances of dissatisfaction.

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Recent Reviews Mention...

would definitely hire them again

Will gladly use the service again

will use them again

9. Professionalism

8.61/10

Nationwide Average: 8.31/10

Comment Dots

DTM Van Lines receives overwhelmingly positive feedback, emphasizing their professional, efficient, and respectful conduct, despite a few noted instances of unprofessional behavior.

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Recent Reviews Mention...

mentioned as professional

crew was professional

crew was professional

10. Conflict Handling

3.06/10

Nationwide Average: 4.07/10

Comment Dots

DTM Van Lines shows a concerning pattern of unresponsiveness and neglect towards resolving customer grievances, with few exceptions where efforts to make amends were noted.

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Recent Reviews Mention...

harassed until he paid the difference

no response or resolution after filing claim

no attempt to rectify the situation

11. Precision & Care

7.96/10

Nationwide Average: 8.01/10

Comment Dots

DTM Van Lines generally receives high praise for their careful and respectful treatment of customers' belongings, though they have faced occasional criticism for damage.

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Recent Reviews Mention...

carefully moved the piano

handled everything with utmost care

items missing and broken, repairs not returned

Customer Insights icon

Customer Insights

Cost: $ 677.00 from 5 reviews


Local Move Duration: 2 hours from 5 reviews

Great Crew Members icon

Great Crew Members

AlexAlex led an efficient and professional team
Alex, Carlosdid a fantastic job
AlexAlex knows the job and was great
John, JustinJohn and Justin were great
Isaac, Lucasvery kind, friendly, and efficient
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact DTM Van Lines

Location
11833 Lippitt Ave, Dallas, TX, 75218
Phone
(214) 710-8347
Link
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