Imlach & Collins Brothers, LLC is a family-owned moving company with nearly a century of experience in the industry, dating back to 1924. Based in Dallas, TX, the company has multiple locations across the United States, ranking as one of the top 5 agents within the Atlas Van Lines family. Their service area includes local moves within the Dallas metro, Texas statewide, and nationwide. The company specializes in a range of services, including household, executive, and office moving. They pride themselves in offering personalized guidance, customizable moving plans, and transparent pricing. Imlach & Collins Brothers is known for eliminating stress and providing a seamless and efficient moving experience.
Imlach & Collins Brothers, LLC
About Imlach & Collins Brothers, LLC
Additional Cities Served: Irving, Grand Prairie, Bedford, Farmers Branch, Columbus, KellerShow More >
Moving Services
- Dallas Moving Services
- LongDistance Moving
- Texas Moving
- Executive Moving
- Office Moving
- Storage Solutions
- Custom Moves
- Local Moving
- Packing
- Unpacking
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 12/10/21The TXDMV regulates moving companies that operate within the state of Texas.
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Imlach & Collins Brothers, LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.84/10
Nationwide Average: 8.44/10
Imlach & Collins Brothers, LLC is overwhelmingly praised for its exceptional moving services, professionalism, and attention to detail, although there are a few reports of dissatisfaction regarding service and handling.
Recent Reviews Mention...
“great work by movers”
“process went exceedingly smoothly”
“company is a scam operation”
2. Punctuality
9.02/10
Nationwide Average: 8.07/10
Imlach & Collins Brothers, LLC consistently demonstrates exceptional time management and promptness in their service deliveries, with only rare, external interruptions affecting their schedule.
Recent Reviews Mention...
“worked around our schedule”
“polite, prompt and knowledgable”
“always on time”
3. Affordability
5.34/10
Nationwide Average: 7.69/10
Imlach & Collins Brothers, LLC experiences mixed feedback with some finding prices reasonable, while others criticize it for hidden charges and suggesting that renting trucks would have been cheaper.
Recent Reviews Mention...
“prices were reasonable”
“would have been cheaper to rent trucks”
“coerced authorization for unwarranted additional charges”
4. Communication
8.85/10
Nationwide Average: 7.53/10
Imlach & Collins Brothers, LLC consistently demonstrates transparency, responsiveness, and thoroughness, with nearly all clients praising their effective and courteous communication throughout their moving processes, despite a few criticisms regarding misleading information and notification about outsourcing.
Recent Reviews Mention...
“answered any questions I had”
“transparent, responsive”
“Everyone we worked with was polite and knowledgable”
5. Stick to Prices
3.97/10
Nationwide Average: 5.99/10
Imlach & Collins Brothers, LLC generally struggles, with complaints about enforcing additional charges and not providing replacement value, though there is mention of honoring an initial estimate despite higher weight.
Recent Reviews Mention...
“will not provide replacement value”
“tried to enforce additional charges, not sticking to quoted price”
“honored the initial estimate even with higher weight”
6. Speed
8.76/10
Nationwide Average: 8.58/10
Imlach & Collins Brothers, LLC generally receives glowing reviews for their efficient and expeditious moving process, despite a couple of complaints about delayed deliveries.
Recent Reviews Mention...
“moved in less time than anticipated”
“much quicker than we could’ve imagined”
“finished ahead of schedule”
7. Friendliness
9.48/10
Nationwide Average: 8.91/10
Imlach & Collins Brothers, LLC consistently demonstrates exceptional courtesy, a professional and caring attitude, and a genuine willingness to assist, making them highly pleasant to work with.
Recent Reviews Mention...
“they are friendly”
“The whole crew was very friendly”
“can-do attitude, never made us feel burdened”
8. Will Hire Again
8.76/10
Nationwide Average: 8.18/10
Imlach & Collins Brothers, LLC overwhelmingly receives strong positive feedback, indicating most customers would gladly use and recommend their services again, despite a few expressing dissatisfaction.
Recent Reviews Mention...
“would hire again”
“couldn't be more pleased with the service”
“don't trust them, don't hire them”
9. Professionalism
9.22/10
Nationwide Average: 8.31/10
Imlach & Collins Brothers, LLC consistently demonstrates high professionalism, with customers frequently commending the team’s professionalism, expertise, and friendly demeanor, though there were isolated reports of not following requests and unexpected subcontracting.
Recent Reviews Mention...
“Crew was professional”
“all around service oriented”
“commended for their professionalism and hard-work”
10. Conflict Handling
3.29/10
Nationwide Average: 4.07/10
Imlach & Collins Brothers, LLC shows varied responses, from finding creative solutions to certain problems to often not addressing or adequately compensating for issues, indicating inconsistency in customer service satisfaction.
Recent Reviews Mention...
“will not provide replacement value”
“found a way to work around the broken elevator issue”
“offered a $500 credit for the inconvenience”
11. Precision & Care
8.95/10
Nationwide Average: 8.01/10
Imlach & Collins Brothers, LLC is highly praised for their thoroughness and careful treatment of items, despite a couple of reports of damage.
Recent Reviews Mention...
“very thorough with wrapping and packing”
“all fragile equipment was safely transported”
“Took great care of all my things”
Great Crew Members
| Victor, Isaac | they were super helpful and very thorough |
| Ian | Ian and his team were responsive and service oriented |
| Jackson, Ricky, Jose | truly exceptional and should be commended |
| Bill, Amanda | very hard working, friendly, great team effort |
| Linda | Linda was very responsive and detailed |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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