Johnson Storage & Moving is a family-owned business that has been operating for over 120 years. It is currently run by fourth-generation members of the Johnson family, making it unique among American moving companies. Johnson Storage & Moving is located in Denver but has expanded operations to locations in six states including Colorado, Wyoming, New Mexico, California, Kansas, and Texas. The company provides a range of services including residential and commercial moving, storage options, and logistics and distribution, treating all belongings with care and professionalism. They also offer services for military and government moves, senior moves, international moves, and packing supplies. The company's goal is to make every move stress-free for their customers.
Johnson Storage & Moving
About Johnson Storage & Moving
Additional Cities Served: Grand Prairie, DeSoto, Cedar Hill, Lancaster, Duncanville, WaxahachieShow More >
Moving Services
- Local Moves
- Long-Distance Moves
- International Moves
- Military & Government Moves
- Senior Moves
- Corporate Relocation
- Office Moves
- Packing Supplies
- Storage
- Furniture
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 12/09/21The TXDMV regulates moving companies that operate within the state of Texas.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Johnson Storage & Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Johnson Storage & Moving receives mixed reviews, with several customers reporting damaged goods and poor experiences, counterbalanced by others praising the efficiency and quality of the moving service.
Recent Reviews Mention...
“great packing and delivery”
“great work by movers”
“great job, very pleased with the service”
2. Punctuality
Nationwide Average: 8.07/10
Johnson Storage & Moving overwhelmingly receives negative remarks for their frequent tardiness, with customers commonly experiencing late arrivals and service delays.
Recent Reviews Mention...
“they were on time”
“Arrived and packed up quickly”
“arrived on schedule”
3. Affordability
Nationwide Average: 7.69/10
Johnson Storage & Moving has mixed reviews with some customers finding it very affordable, while others experienced unexpected higher charges and felt the discounted service was inferior.
Recent Reviews Mention...
“provided a fair price estimate”
“"final bill came in $1500 more than the estimate"”
“was offered a discount but service was inferior”
4. Communication
Nationwide Average: 7.53/10
Johnson Storage & Moving has received mixed reviews, with some customers praising their excellent customer service and responsiveness, while many others experienced significant delays and poor responsiveness from their team.
Recent Reviews Mention...
“Very responsive and helpful”
“they never answered my job request”
“Christy checked in all the time”
5. Stick to Prices
Nationwide Average: 5.99/10
Johnson Storage & Moving experiences mixed feedback with instances of accurate estimates balancing out complaints about significant price discrepancies and billing issues.
Recent Reviews Mention...
“United has a do not go over price and they did not”
“"final bill was much higher than quoted"”
“estimate was right on the mark”
6. Speed
Nationwide Average: 8.58/10
Johnson Storage & Moving generally receives negative feedback for slow service, with most customers highlighting significant delays in loading, unloading, and delivery, despite an isolated report of fast-moving pace.
Recent Reviews Mention...
“delivery was done quickly”
“worked hard”
“get the job done in a timely manner”
7. Friendliness
Nationwide Average: 8.91/10
Johnson Storage & Moving generally receives high praise for their moving teams, customer service, and respectful staff, though there is an outlier report of unprofessional behavior.
Recent Reviews Mention...
“true gentlemen with cheerful and positive attitudes”
“moving team was pleasant to work with”
“driver was super flexible and friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Johnson Storage & Moving receives mixed feedback, with a notable division between customers who express strong loyalty and those who are decidedly against using their services again.
Recent Reviews Mention...
“Totally recommend”
“never answered my job request”
“couldn't have asked for a better experience”
9. Professionalism
Nationwide Average: 8.31/10
Johnson Storage & Moving receives mixed feedback indicating some experiences with high professionalism and careful handling, while others describe encounters as unprofessional and lazy.
Recent Reviews Mention...
“outstanding work ethic and professionals”
“team was very professional”
“crew conducted themselves professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Johnson Storage & Moving demonstrates a significant lack of responsibility and follow-through in addressing damages and resolving customer issues effectively.
Recent Reviews Mention...
“not willing to support me or cover damages”
“supervisor fixed errors next morning”
“"took no responsibility for damages"”
11. Precision & Care
Nationwide Average: 8.01/10
Johnson Storage & Moving generally falls short, with multiple reports of damaged, soiled, or missing items, despite a singular commendation for attentiveness with high-value objects.
Recent Reviews Mention...
“only a few small things broke”
“delivered my washer and dryer broken”
“nothing damaged or broken”
Customer Insights
Interstate Move Duration: 4 days from 5 reviews
Great Crew Members
| Niki, Christy | Niki gave quick quote, Christy ensured smooth process |
| Ron | Ron and his team members are legit with outstanding work ethic |
| Kirk, Chrissy | Kirk provided outstanding initial estimates, Chrissy excelled in packing and storage |
| Lisa, Miles | great packers, detailed and personal |
| Nick | Nick and his crew were professional and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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