Offering reliable moving services at prices that don’t break the bank, Dallas-based Metro Moving Company takes pride in its 90% referral rate earned from completing over 20,000 moves. Established over 15 years ago, it places great importance on regular communication and goes the extra mile in providing its customers with the best possible customer service. Specializing in relocations within the Lone Star State, the family-owned and operated company helps families and businesses in Garland relocate safely and on-time. As a trusted Dallas, TX relocation expert, Metro Moving uses its familiarity with the neighborhoods and agility to its advantage in delivering exciting and efficient moving experiences.
Metro Moving Company LLC
About Metro Moving Company LLC
Additional Cities Served: Garland, Mesquite, Richardson, Rowlett, Burleson, KellerShow More >
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Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- Small moving services
- Piano moving services
- Last-minute moving services
- Furniture moving services
- Packing services
- Storage services
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 10/04/24The TXDMV regulates moving companies that operate within the state of Texas.
Not Authorized
for Interstate Moves
Last Checked: 09/10/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards




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Summarized Review of Metro Moving Company LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Metro Moving Company LLC is highly regarded by the vast majority of customers for their professionalism, efficiency, and exceptional service, despite a few reports of negative experiences.
Recent Reviews Mention...
“worst moving company ever used”
“great work by movers”
“reliable and courteous service”
2. Punctuality
Nationwide Average: 8.07/10
Metro Moving Company LLC consistently receives praise for their timely arrivals and prompt service, albeit with a few instances of late or missed appointments.
Recent Reviews Mention...
“always on time”
“The movers were prompt”
“team was prompt”
3. Affordability
Nationwide Average: 7.69/10
Metro Moving Company LLC is highly regarded for offering competitive and fair pricing, with numerous customers praising their reasonable rates and exceptional deals, despite a few mentions of price increases or higher charges for some.
Recent Reviews Mention...
“charged me $640 for a 1 bedroom move”
“prices were extremely fair”
“very reasonable price”
4. Communication
Nationwide Average: 7.53/10
Metro Moving Company LLC demonstrates a predominantly positive experience with responsiveness, detailed information sharing, and courteous interactions, despite a few instances of rudeness and miscommunication from their management.
Recent Reviews Mention...
“the manager was extremely rude and disrespectful”
“got an attitude when called to ask questions”
“Marco was extremely rude on the phone”
5. Stick to Prices
Nationwide Average: 5.99/10
Metro Moving Company LLC generally adheres closely to their initial quotes, often going above and beyond to correct discrepancies and ensure customer satisfaction, despite a few isolated incidents of dispute.
Recent Reviews Mention...
“recanted after disputing moving hours”
“fees matched the quote provided by Marco”
“sent out an excellent mover at no extra cost.”
6. Speed
Nationwide Average: 8.58/10
Metro Moving Company LLC is overwhelmingly praised for their fast and efficient service, with the vast majority of clients noting exceptionally quick moves, despite a few reports of slower service.
Recent Reviews Mention...
“took over 4 hours for a 1 bedroom move”
“Efficient service”
“moved quickly initially then lost steam”
7. Friendliness
Nationwide Average: 8.91/10
Metro Moving Company LLC has overwhelmingly positive reviews highlighting their courteous, professional, and friendly attitude despite a few isolated reports of rudeness.
Recent Reviews Mention...
“courteous”
“couldn't have been nicer”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Metro Moving Company LLC receives overwhelmingly positive feedback with the majority of customers expressing a strong intention to use their services in the future.
Recent Reviews Mention...
“manager was very aggressive and unprofessional”
“I DO NOT RECOMMEND THIS MOVING COMPANY”
“don't feel comfortable doing business again”
9. Professionalism
Nationwide Average: 8.31/10
Metro Moving Company LLC has garnered predominantly high praise for their efficiency, respectfulness, and professionalism, despite a small number of reviews citing serious concerns about unprofessional behavior and poor assembly work.
Recent Reviews Mention...
“the manager was yelling and disrespectful”
“did not assemble my bed correctly”
“terrible job reassembling my bed, headboard is loose”
10. Conflict Handling
Nationwide Average: 4.07/10
Metro Moving Company LLC shows a varied response, with instances where they effectively resolved issues and compensated for damages, juxtaposed against numerous accounts where they failed to take responsibility or make adequate amends.
Recent Reviews Mention...
“did nothing to help me understand issues”
“agreed to send someone after arguing”
“one of the men just shrugged off the mattress issue”
11. Precision & Care
Nationwide Average: 8.01/10
Metro Moving Company LLC generally receives high praise for their meticulous and cautious approach, despite a few reports of damage and dissatisfaction.
Recent Reviews Mention...
“they broke my tv stand”
“tried to scam me with extra hour”
“Took great care of our belongings”
Customer Insights
Cost: $ 594.00 from 3 historical data points
Local Move Duration: 2 hours from 23 reviews
Great Crew Members
Marco | Marco confirmed move details and was helpful over the phone |
J, Oliver | crew was exceptional |
Raul, Jesus | Raul and Jesus did an excellent job |
OWNER | THE OWNER IS EXTREMELY RUDE, STUCK UP, AND STRAIGHT OUT AN IDIOT |
Raul | deserved a praise for leading the best team |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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