Metro Moving Company LLC

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MoversChevron RightTexasChevron RightDallasChevron RightMetro Moving Company LLC
Good
based on 815+ data points
Circle Info

About Metro Moving Company LLC

Offering reliable moving services at prices that don’t break the bank, Dallas-based Metro Moving Company takes pride in its 90% referral rate earned from completing over 20,000 moves. Established over 15 years ago, it places great importance on regular communication and goes the extra mile in providing its customers with the best possible customer service. Specializing in relocations within the Lone Star State, the family-owned and operated company helps families and businesses in Garland relocate safely and on-time. As a trusted Dallas, TX relocation expert, Metro Moving uses its familiarity with the neighborhoods and agility to its advantage in delivering exciting and efficient moving experiences.

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Moving Services

  • Cheap moving services
  • Local moving services
  • Long-distance moving services
  • Cross-country moving services
  • Small moving services
  • Piano moving services
  • Last-minute moving services
  • Furniture moving services
  • Packing services
  • Storage services

Texas Moving License

Active

Last Checked: 10/04/24

The TXDMV regulates moving companies that operate within the state of Texas.

USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 09/10/24

USDOT

1940310

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Dallas, TX 2023 award
Top 10 Movers in Dallas, TX 2022 award
Top 10 Movers in Dallas, TX 2021 award
Top 10 Movers in Dallas, TX 2020 award

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Summarized Review of Metro Moving Company LLC

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.65/10

Nationwide Average: 8.44/10

Comment Dots

Metro Moving Company LLC is highly regarded by the vast majority of customers for their professionalism, efficiency, and exceptional service, despite a few reports of negative experiences.

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Recent Reviews Mention...

worst moving company ever used

great work by movers

reliable and courteous service

2. Punctuality

8.56/10

Nationwide Average: 8.07/10

Comment Dots

Metro Moving Company LLC consistently receives praise for their timely arrivals and prompt service, albeit with a few instances of late or missed appointments.

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Recent Reviews Mention...

always on time

The movers were prompt

team was prompt

3. Affordability

9.2/10

Nationwide Average: 7.69/10

Comment Dots

Metro Moving Company LLC is highly regarded for offering competitive and fair pricing, with numerous customers praising their reasonable rates and exceptional deals, despite a few mentions of price increases or higher charges for some.

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Recent Reviews Mention...

charged me $640 for a 1 bedroom move

prices were extremely fair

very reasonable price

4. Communication

7.39/10

Nationwide Average: 7.53/10

Comment Dots

Metro Moving Company LLC demonstrates a predominantly positive experience with responsiveness, detailed information sharing, and courteous interactions, despite a few instances of rudeness and miscommunication from their management.

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Recent Reviews Mention...

the manager was extremely rude and disrespectful

got an attitude when called to ask questions

Marco was extremely rude on the phone

5. Stick to Prices

7.73/10

Nationwide Average: 5.99/10

Comment Dots

Metro Moving Company LLC generally adheres closely to their initial quotes, often going above and beyond to correct discrepancies and ensure customer satisfaction, despite a few isolated incidents of dispute.

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Recent Reviews Mention...

recanted after disputing moving hours

fees matched the quote provided by Marco

sent out an excellent mover at no extra cost.

6. Speed

9.15/10

Nationwide Average: 8.58/10

Comment Dots

Metro Moving Company LLC is overwhelmingly praised for their fast and efficient service, with the vast majority of clients noting exceptionally quick moves, despite a few reports of slower service.

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Recent Reviews Mention...

took over 4 hours for a 1 bedroom move

Efficient service

moved quickly initially then lost steam

7. Friendliness

8.73/10

Nationwide Average: 8.91/10

Comment Dots

Metro Moving Company LLC has overwhelmingly positive reviews highlighting their courteous, professional, and friendly attitude despite a few isolated reports of rudeness.

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Recent Reviews Mention...

courteous

couldn't have been nicer

they are friendly

8. Will Hire Again

8.3/10

Nationwide Average: 8.18/10

Comment Dots

Metro Moving Company LLC receives overwhelmingly positive feedback with the majority of customers expressing a strong intention to use their services in the future.

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Recent Reviews Mention...

manager was very aggressive and unprofessional

I DO NOT RECOMMEND THIS MOVING COMPANY

don't feel comfortable doing business again

9. Professionalism

7.98/10

Nationwide Average: 8.31/10

Comment Dots

Metro Moving Company LLC has garnered predominantly high praise for their efficiency, respectfulness, and professionalism, despite a small number of reviews citing serious concerns about unprofessional behavior and poor assembly work.

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Recent Reviews Mention...

the manager was yelling and disrespectful

did not assemble my bed correctly

terrible job reassembling my bed, headboard is loose

10. Conflict Handling

4.96/10

Nationwide Average: 4.07/10

Comment Dots

Metro Moving Company LLC shows a varied response, with instances where they effectively resolved issues and compensated for damages, juxtaposed against numerous accounts where they failed to take responsibility or make adequate amends.

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Recent Reviews Mention...

did nothing to help me understand issues

agreed to send someone after arguing

one of the men just shrugged off the mattress issue

11. Precision & Care

8.26/10

Nationwide Average: 8.01/10

Comment Dots

Metro Moving Company LLC generally receives high praise for their meticulous and cautious approach, despite a few reports of damage and dissatisfaction.

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Recent Reviews Mention...

they broke my tv stand

tried to scam me with extra hour

Took great care of our belongings

Customer Insights icon

Customer Insights

Cost: $ 594.00 from 3 historical data points


Local Move Duration: 2 hours from 23 reviews

Great Crew Members icon

Great Crew Members

MarcoMarco confirmed move details and was helpful over the phone
J, Olivercrew was exceptional
Raul, JesusRaul and Jesus did an excellent job
OWNERTHE OWNER IS EXTREMELY RUDE, STUCK UP, AND STRAIGHT OUT AN IDIOT
Rauldeserved a praise for leading the best team
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Metro Moving Company LLC

Location
10935 Estate Ln Suite 455, Dallas, TX, 75238
Phone
(214) 553-1878
Link
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