Started as a courier service in 1999, Phoenix Express eventually expanded its service offerings, becoming the full-service moving and delivery company it is today. Co-owned by two childhood friends who grew up in the Dallas area, Phoenix Express offers moving services in Dallas as well as intrastate and cross country moves to or from the Dallas area. This company is one of many high-quality movers in Dallas, TX. They serve both individuals and businesses and offer an entire fleet of specialized equipment for those hard-to-move items like pool tables, pianos, hot tubs, and large antiques. When you book your move with Phoenix Express, you can expect the utmost care and expertise throughout your relocation.
Phoenix Express Specialty Moving & Delivery
#1 Ranked Movers in Dallas, TX
About Phoenix Express Specialty Moving & Delivery
Additional Cities Served: Fort Worth, Garland, Irving, Frisco, Grand Prairie, MesquiteShow More >
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Moving Services
- Full service moving
- InDallas moves
- InTexas moves
- Cross country moves
- Specialty moving & delivery
- Packing & loading unpacking & unloading only
- Residential & commercial moving
- Large, heavy, or delicate item moving
- Furniture moving
- Piano moving
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Phoenix Express Specialty Moving & Delivery
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.79/10
Nationwide Average: 8.44/10
Phoenix Express Specialty Moving & Delivery is highly praised for their professional, efficient, and exceptional moving services, with numerous customer testimonials attesting to their superior performance and customer care.
Recent Reviews Mention...
“recommend Phoenix Express for their service”
“service was excellent from communication to the move”
“far superior to 'All My Sons'”
2. Punctuality
9.83/10
Nationwide Average: 8.07/10
Phoenix Express Specialty Moving & Delivery generally receives high praise for consistently being on-time, prompt, and efficiently managing schedules, with numerous mentions of early arrivals and swift service, although there is a single instance of a delay in unloading.
Recent Reviews Mention...
“timely manner in which things occurred”
“works to schedule efficiently”
“Notified us of their progress, on schedule”
3. Affordability
9.38/10
Nationwide Average: 7.69/10
Phoenix Express Specialty Moving & Delivery is viewed positively by customers for their reasonable, fair, and competitive pricing, with a majority indicating that the service provided was worth the cost, though a few found them to be expensive for their budgets.
Recent Reviews Mention...
“price was very reasonable”
“fair pricing”
“they weren't the cheapest”
4. Communication
9.8/10
Nationwide Average: 7.53/10
Phoenix Express Specialty Moving & Delivery is highly regarded for their excellent, professional, and responsive engagement with clients, consistently providing clear, thorough, and attentive communications throughout the moving process, despite a couple of isolated negative experiences.
Recent Reviews Mention...
“service was excellent from communication to the move”
“scheduling staff was very thorough and attentive”
“professional and efficient service”
5. Stick to Prices
9.53/10
Nationwide Average: 5.99/10
Phoenix Express Specialty Moving & Delivery consistently adheres to its initial estimates, ensuring there are no hidden fees or surprises, with several reviews highlighting the company's reliability in providing quotes that are either accurate or result in a lower final cost, despite a few mentions of slight deviations.
Recent Reviews Mention...
“estimate was right on the money”
“not wrong about the initial gut feeling”
“promises are kept”
6. Speed
9.86/10
Nationwide Average: 8.58/10
Phoenix Express Specialty Moving & Delivery consistently receives praise for their fast, efficient, and often ahead-of-schedule moving operations with only a rare mention of slower-than-expected work.
Recent Reviews Mention...
“loaded and unloaded just as fast”
“actually delivered a day earlier”
“fast never just standing still”
7. Friendliness
9.93/10
Nationwide Average: 8.91/10
Phoenix Express Specialty Moving & Delivery consistently receives praise for their exceptionally professional, polite, and courteous team, who are noted for their positive attitudes, respectfulness, and willingness to go above and beyond for their clients.
Recent Reviews Mention...
“gentlemen were exceptionally professional and polite”
“crew was friendly and clean”
“moving crew was friendly”
8. Will Hire Again
9.8/10
Nationwide Average: 8.18/10
Phoenix Express Specialty Moving & Delivery appears to be highly regarded, with numerous clients expressing strong endorsements and intentions of using their services in the future, despite a couple of negative experiences.
Recent Reviews Mention...
“highly recommend and would hire again”
“would give a rating higher than five stars”
“1,000 times better than 'ALL MY SONS'”
9. Professionalism
9.89/10
Nationwide Average: 8.31/10
Phoenix Express Specialty Moving & Delivery receives positively overwhelming feedback, highlighting their consistency in offering professional, careful, and respectful service, with only a single report of unprofessional conduct.
Recent Reviews Mention...
“gentlemen were exceptionally professional”
“extreme care taken, very professional”
“professional service from start to finish”
10. Conflict Handling
9.24/10
Nationwide Average: 4.07/10
Phoenix Express Specialty Moving & Delivery has demonstrated exceptional commitment to addressing and resolving customer issues, with numerous instances of going above and beyond to ensure customer satisfaction, despite one report of unresponsiveness.
Recent Reviews Mention...
“owner Beau took responsibility and apologized”
“accommodate slight delay in moving in”
“worked to reach a compromise on unexpected costs”
11. Precision & Care
9.86/10
Nationwide Average: 8.01/10
Phoenix Express Specialty Moving & Delivery consistently receives acclaim for their meticulous attention to safely packing, wrapping, and transporting customers' belongings, ensuring minimal to no damage and high satisfaction with their careful moving practices.
Recent Reviews Mention...
“gentlemen were careful with belongings”
“No damage to items moved”
“took great care in moving our items”
Customer Insights
Local Move Duration: 4.5 hours from 14 reviews
Interstate Move Duration: 2 days from 28 reviews
Great Crew Members
| Alex, Brian, Fernando, Justin | deserved praise for being great during the move |
| Alissa | Was fast and efficient, packed well, labeled boxes |
| Beau, Ashley | Excellent svc provided by these team members |
| Ashley, Allison, Chloe | awesome packers helped with the move |
| Beau, Ashley | amazing team from move out to move in |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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