Call NowWith a strong reputation for quick and efficient moving service, Puma Van Lines help families and businesses safely move homes and offices anywhere across the country. Located in Dallas, the locally-owned and operated moving company has a decade of experience and expertise, providing simple, economical, and flexible relocation solutions. Backed by highly-trained movers, a full-fleet of modern trucks in various sizes, and a secure and climate-controlled storage facility, it is well-equipped to manage all kinds of moves from beginning to end. Whether you’re a first-time or a seasoned mover, you can trust Puma Van Lines to make your relocation easier.
Puma Van Lines
About Puma Van Lines
Additional Cities Served: Irving, Grand Prairie, Cedar Hill, Keller, Lancaster, DuncanvilleShow More >
Moving Services
- Local Moves
- Long Distance Moves
- Intrastate Moves
- Packing Service
- Storage
- Pianos
- Direct Moves
- Exclusive Use of a Truck
- Art Packaging
- Hard Crating
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for Puma Van Lines ?
Error. Please try again later.
Summarized Review of Puma Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.82/10
Nationwide Average: 8.44/10
Puma Van Lines consistently demonstrates high professionalism, efficiency, and care in their moving services, though there are a few reports of dissatisfaction regarding communication, estimates, and damage.
Recent Reviews Mention...
“handled every aspect with utmost professionalism, care, and efficiency”
“excellent moving assistance”
“extremely efficient and careful move”
2. Punctuality
7.84/10
Nationwide Average: 8.07/10
Puma Van Lines generally showcases a strong commitment to timely and on-schedule service, although there are a few instances of delays and late arrivals.
Recent Reviews Mention...
“arrived on time, well-prepared”
“punctual arrival”
“showed up right on time”
3. Affordability
6.6/10
Nationwide Average: 7.69/10
Puma Van Lines demonstrates a predominantly positive sentiment for offering reasonable and competitive pricing, although there are noteworthy instances of customer dissatisfaction due to unexpected increased costs and hidden fees.
Recent Reviews Mention...
“great price”
“fair pricing structure”
“one of the lowest estimates”
4. Communication
6.55/10
Nationwide Average: 7.53/10
Puma Van Lines generally receives high praise for their responsiveness, clarity, and customer service, though there are notable instances of negative experiences regarding rudeness, lack of follow-up, and miscommunication.
Recent Reviews Mention...
“outstanding communication from the start”
“Clear communication”
“Incredibly responsive”
5. Stick to Prices
5.77/10
Nationwide Average: 5.99/10
Puma Van Lines has a mixed record, with numerous instances of honoring their initial quotations flawlessly alongside significant complaints about unexpected price increases and added fees.
Recent Reviews Mention...
“final invoice aligned perfectly with the initial quote”
“low-balled their quotes”
“beat their estimate”
6. Speed
8.46/10
Nationwide Average: 8.58/10
Puma Van Lines consistently demonstrates a high degree of efficiency and quickness, aside from a few instances of delays and slow delivery reported.
Recent Reviews Mention...
“demonstrated a sense of urgency and efficient work”
“fastest move ever done”
“All the stuff was moved and it felt like magic”
7. Friendliness
8.49/10
Nationwide Average: 8.91/10
Puma Van Lines generally receives positive feedback, with most customers describing their interactions as polite, professional, and pleasant, though there are a few reports of rude behavior.
Recent Reviews Mention...
“team's conduct put me at ease”
“friendly and professional approach”
“the movers were friendly”
8. Will Hire Again
7.49/10
Nationwide Average: 8.18/10
Puma Van Lines overwhelmingly receives positive reviews for their services, indicating a high level of customer satisfaction and strong recommendations, despite a few critical voices.
Recent Reviews Mention...
“highly recommend and would hire again”
“process enjoyable, would hire again”
“definitely recommend them”
9. Professionalism
7.94/10
Nationwide Average: 8.31/10
Puma Van Lines generally receives high praise for their expertise, courteousness, and efficient service, although there are notable exceptions where customers experienced unprofessional behavior and lack of professionalism.
Recent Reviews Mention...
“demonstrated excellent leadership and organized the crew well”
“professional approach”
“complete lack of professionalism”
10. Conflict Handling
3.91/10
Nationwide Average: 4.07/10
Puma Van Lines exhibits a polarizing performance, with instances of exceptional responsiveness and remediation efforts by certain staff highlighted against a backdrop of numerous grievances regarding unaddressed, neglected, or inadequately handled issues and complaints.
Recent Reviews Mention...
“communicated about extra costs beforehand and gave options”
“They went above and beyond”
“reply is for show, not sincere”
11. Precision & Care
7.47/10
Nationwide Average: 8.01/10
Puma Van Lines generally receives high praise for its meticulous attention to wrapping and protecting customer's belongings, though there are notable instances of dissatisfaction due to packing issues, breakages, and damage.
Recent Reviews Mention...
“took extra precautions to wrap and secure all items”
“very careful with our belongings”
“items not packed properly, multiple items broke”
Customer Insights
Cost: $ 5952.00 from 4 historical data points
Local Move Duration: 5 hours from 3 reviews
Interstate Move Duration: 7 days from 20 reviews
Great Crew Members
| Joshua,Gus | Joshua provided a detailed quote, Gus showed exceptional leadership |
| Josh, Cesar Patino | handled logistics, great customer service, and hard working |
| Marlon | Marlon and crew are top notch |
| Anthony | Anthony deserved praise for great care and communication |
| Noah | Noah and team were a pleasure to work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Puma Van Lines
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Dallas Moving Services
Nearby Cities
