The Move Place is a fully insured and bonded moving company providing professional moving services in the Dallas Fort Worth metroplex. Established in 1998, this family-owned and operated company has completed over 50,000 moves, offering affordable moving quotes without sacrificing quality. The Move Place offers a range of services, including apartment, residential, long-distance, office moving, packing/unpacking, loading/unloading, relocation, and storage services. With a team of professional movers, the company aims to make the moving process as smooth as possible, ensuring the best quality and care for clients' belongings.
The Move Place
About The Move Place
Additional Cities Served: Garland, Frisco, Lewisville, Farmers Branch, Rockwall, The ColonyShow More >
Moving Services
- Apartment Moving
- Residential Moving
- Long Distance Moving
- Office Moving
- Packing/Unpacking
- Loading/Unloading
- Relocating Services
- Storage Services
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of The Move Place
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.68/10
Nationwide Average: 8.44/10
The Move Place has received mixed but predominantly negative reviews, with complaints about service, professionalism, and damage, despite a few high praises for efficiency and professionalism.
Recent Reviews Mention...
“Quick and smooth move”
“did the job very well”
“Best Moving place ever”
2. Punctuality
9.51/10
Nationwide Average: 8.07/10
The Move Place has highly varied reviews, with instances of being perfectly on time balanced by several complaints of significant delays.
Recent Reviews Mention...
“started moving my apartment quickly”
“got movers to me within 3 hours the same day”
“able to fit us in last minute shows flexibility”
3. Affordability
8.44/10
Nationwide Average: 7.69/10
The Move Place is severely criticized for feeling like a rip-off and attempting to charge extra fees unfairly.
Recent Reviews Mention...
“prices were unbelievably good”
“very reasonable pricing”
“worth the look implies good value”
4. Communication
8.34/10
Nationwide Average: 7.53/10
The Move Place is consistently criticized for its poor, unprofessional, and often unresponsive approach to handling issues, showcasing a systemic pattern of communication failures that negatively impact customer experiences.
Recent Reviews Mention...
“super flexible when I needed to change my moving date”
“exceptional customer service”
“Responsive”
5. Stick to Prices
4.66/10
Nationwide Average: 5.99/10
The Move Place has inconsistent practices, with some customers experiencing no change in prices while others report changes in estimates or overcharges.
Recent Reviews Mention...
“tried to charge extra for an additional mover”
“honest, not blindsided by prices”
“quoted 2hr/$400, ended with 4hr/$700”
6. Speed
9.81/10
Nationwide Average: 8.58/10
The Move Place receives mixed feedback with reports of both exceptional efficiency in some instances and concerning delays or inefficiency in others.
Recent Reviews Mention...
“Quick and smooth move”
“very fast move”
“Quick and efficient move”
7. Friendliness
9.75/10
Nationwide Average: 8.91/10
The Move Place has polarized reviews, with customers experiencing extremes of either outstanding or very poor service interactions.
Recent Reviews Mention...
“very patient with me”
“very friendly”
“crew was really nice and respectful”
8. Will Hire Again
9.66/10
Nationwide Average: 8.18/10
The Move Place has garnered predominantly negative feedback, with a majority expressing a clear reluctance to use their services in the future, despite a few isolated instances of strong recommendations.
Recent Reviews Mention...
“Highly recommend this service to family and friends”
“would definitely hire again”
“would hire again”
9. Professionalism
9.6/10
Nationwide Average: 8.31/10
The Move Place has received mixed reviews, with several instances of unprofessional behavior significantly overshadowing the positive feedback.
Recent Reviews Mention...
“very professional”
“professional”
“crew was professional”
10. Conflict Handling
4.46/10
Nationwide Average: 4.07/10
The Move Place consistently demonstrates a reluctance to address customer complaints appropriately, often dismissing concerns and refusing to take responsibility for damages or missing items.
Recent Reviews Mention...
“manager blamed me instead of helping”
“willing to help setup everything needed”
“company has been rude about compensation for broken TV”
11. Precision & Care
9.35/10
Nationwide Average: 8.01/10
The Move Place demonstrates a consistent failure, with customers reporting broken electronic devices, damaged furniture due to inadequate packaging or wrapping, items going missing, and an overall lack of preventative measures against damage.
Recent Reviews Mention...
“furniture was intact and nothing was broken”
“fast, careful with my stuff”
“nothing was broken”
Customer Insights
Cost: $ 593.00 from 16 historical data points
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 3 hours from 38 reviews
Great Crew Members
| Alex | Alex was wonderful with his team of guys |
| Humberto | very good and very thorough, friendly and professional |
| Jesus, Maurice | Quick and efficient help |
| Humberto,Manverto | did an excellent job with the move |
| Louis | Louis and his team were fantastic |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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