Brown Box Movers

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About Brown Box Movers

Inspired to improve the reckless and careless stigma of moving companies, Brown Box Movers is a family-owned and operated moving company located in Denton, TX. It promises excellence, professionalism, and exceptional customer satisfaction whether for a single item move or a commercial business move and everything in between. They are well-know for providing a full suite of services from local and long-distance, packing and unpacking, labor-only services to junk removal services and cleaning services for moving in or out of locations, especially for those looking for movers in Fort Worth, TX. Brown Box Movers is committed to providing you with an affordable, stress-free, and efficient move so you can focus on what matters more.

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Moving Services

  • Home & Apartment Moving
  • Office Moving
  • Long Distance/Interstate Moving
  • Single Item Moving
  • Packing & Unpacking
  • Storage
  • Local Moves
  • Premium Storage
  • Junk Removal
  • Move In/Move Out Cleaning

Texas Moving License

Active

Last Checked: 12/09/21

The TXDMV regulates moving companies that operate within the state of Texas.

USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2295684

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Fort Worth, TX 2024 award
Top 10 Movers in Fort Worth, TX 2023 award
Top 10 Movers in Fort Worth, TX 2022 award
Top 3 Movers in Fort Worth, TX 2021 award
Top 3 Movers in Fort Worth, TX 2020 award

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Summarized Review of Brown Box Movers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.7/10

Nationwide Average: 8.44/10

Comment Dots

Brown Box Movers receive overwhelming praise for their professionalism, efficiency, and friendly service, with customers frequently expressing high satisfaction and noting exceptional experiences, although there are a few isolated complaints about pricing concerns.

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Recent Reviews Mention...

Nick, Matthew and Derek provided great service

very happy with their service

Justin and his crew were great

2. Punctuality

9.81/10

Nationwide Average: 8.07/10

Comment Dots

Brown Box Movers consistently maintains exceptional timeliness, with repeated commendations for arriving on or ahead of schedule and effectively communicating their arrival times.

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Recent Reviews Mention...

super time efficient

arrive on time

Right on time

3. Affordability

9.06/10

Nationwide Average: 7.69/10

Comment Dots

Brown Box Movers is generally perceived as cost-effective and competitive, with numerous customers commending their reasonable pricing and excellent value, despite a few reports of inconsistent quoting practices.

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Recent Reviews Mention...

Best priced out of four other companies

quoted $138 then demanded $300

quoted one price, doubled upon arrival.

4. Communication

9.63/10

Nationwide Average: 7.53/10

Comment Dots

Brown Box Movers is generally perceived as exceptionally professional and responsive, often noted for their attentiveness, understanding, and clear communication throughout the moving process, despite a couple of instances of dissatisfaction.

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Recent Reviews Mention...

Movers double checked with me on everything

tried to gaslight me into believing a higher price

everyone was professional and helpful

5. Stick to Prices

7.48/10

Nationwide Average: 5.99/10

Comment Dots

Brown Box Movers generally maintains integrity with several positive experiences highlighting no hidden fees and honoring original quotes, though a few customers experienced significant price hikes and undisclosed charges.

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Recent Reviews Mention...

no hidden items

they are true to the quote they give you for pricing

doubled the price from the original quote

6. Speed

9.58/10

Nationwide Average: 8.58/10

Comment Dots

Brown Box Movers are overwhelmingly regarded as exceptionally quick and efficient, with the vast majority of customers expressing high satisfaction for their rapid and strategic moving services, despite a few isolated complaints about slower service.

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Recent Reviews Mention...

super time efficient

Finished the job in only 2 1/2 hours

they have been fast

7. Friendliness

9.91/10

Nationwide Average: 8.91/10

Comment Dots

Brown Box Movers consistently receives high praise for their polite, kind, and professional staff who exemplify pleasant manners, demonstrate courteous interactions with customers, and maintain a positive attitude even during long workdays.

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Recent Reviews Mention...

Nick, Matthew and Derek were polite

kind

Crew was extremely polite

8. Will Hire Again

9.56/10

Nationwide Average: 8.18/10

Comment Dots

Brown Box Movers receives overwhelmingly positive feedback indicating that most customers would highly recommend their services and plan to use them for future moves, with only a few exceptions expressing dissatisfaction.

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Recent Reviews Mention...

would definitely use them again

will be sure to return again in the future

would definitely use their service again

9. Professionalism

9.67/10

Nationwide Average: 8.31/10

Comment Dots

Brown Box Movers consistently receives acclaim for their highly professional, efficient, and hard-working team, despite a couple of isolated criticisms regarding inexperience.

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Recent Reviews Mention...

Nick and Darryl were great

Crew was extremely professional

experts and professional

10. Conflict Handling

5.57/10

Nationwide Average: 4.07/10

Comment Dots

Brown Box Movers has mixed feedback but includes instances of patience, understanding, and corrective action, despite some reports of poor claim handling and reluctance to fulfill claims.

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Recent Reviews Mention...

Unwilling to pay the full claim.

were very patient and understanding

needs to make this right

11. Precision & Care

9.55/10

Nationwide Average: 8.01/10

Comment Dots

Brown Box Movers generally receives high praise for showing great care and diligence in protecting customers' belongings, although there have been a few instances of reported damage and dissatisfaction.

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Recent Reviews Mention...

showed great care with our belongings

they did it all with care and diligence

Gary took extra precautions with breakable stuff

Customer Insights icon

Customer Insights

Cost: $ 911.00 from 5 reviews


Local Move Duration: 2.25 hours from 19 reviews

Great Crew Members icon

Great Crew Members

Nick, Matthew, Derekpolite and efficient during the move
Justindeserve praise for being super time efficient and kind
Nick, Darryldisassembled and moved furniture with care
GaryGary made me feel comfortable and took extra care
Gary, Tory, Derickgreat, efficient and so kind
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Brown Box Movers

Location
3825 Market St # 119, Denton, TX, 76209
Phone
(972) 953-6683
Link
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