Inspired to improve the reckless and careless stigma of moving companies, Brown Box Movers is a family-owned and operated moving company located in Denton, TX. It promises excellence, professionalism, and exceptional customer satisfaction whether for a single item move or a commercial business move and everything in between. They are well-know for providing a full suite of services from local and long-distance, packing and unpacking, labor-only services to junk removal services and cleaning services for moving in or out of locations, especially for those looking for movers in Fort Worth, TX. Brown Box Movers is committed to providing you with an affordable, stress-free, and efficient move so you can focus on what matters more.
Brown Box Movers
About Brown Box Movers
Additional Cities Served: Frisco, Denton, Flower Mound, Little Elm, Wylie, KellerShow More >
Moving Services
- Home & Apartment Moving
- Office Moving
- Long Distance/Interstate Moving
- Single Item Moving
- Packing & Unpacking
- Storage
- Local Moves
- Premium Storage
- Junk Removal
- Move In/Move Out Cleaning
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 12/09/21The TXDMV regulates moving companies that operate within the state of Texas.
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Brown Box Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Brown Box Movers receive overwhelming praise for their professionalism, efficiency, and friendly service, with customers frequently expressing high satisfaction and noting exceptional experiences, although there are a few isolated complaints about pricing concerns.
Recent Reviews Mention...
“Nick, Matthew and Derek provided great service”
“very happy with their service”
“Justin and his crew were great”
2. Punctuality
Nationwide Average: 8.07/10
Brown Box Movers consistently maintains exceptional timeliness, with repeated commendations for arriving on or ahead of schedule and effectively communicating their arrival times.
Recent Reviews Mention...
“super time efficient”
“arrive on time”
“Right on time”
3. Affordability
Nationwide Average: 7.69/10
Brown Box Movers is generally perceived as cost-effective and competitive, with numerous customers commending their reasonable pricing and excellent value, despite a few reports of inconsistent quoting practices.
Recent Reviews Mention...
“Best priced out of four other companies”
“quoted $138 then demanded $300”
“quoted one price, doubled upon arrival.”
4. Communication
Nationwide Average: 7.53/10
Brown Box Movers is generally perceived as exceptionally professional and responsive, often noted for their attentiveness, understanding, and clear communication throughout the moving process, despite a couple of instances of dissatisfaction.
Recent Reviews Mention...
“Movers double checked with me on everything”
“tried to gaslight me into believing a higher price”
“everyone was professional and helpful”
5. Stick to Prices
Nationwide Average: 5.99/10
Brown Box Movers generally maintains integrity with several positive experiences highlighting no hidden fees and honoring original quotes, though a few customers experienced significant price hikes and undisclosed charges.
Recent Reviews Mention...
“no hidden items”
“they are true to the quote they give you for pricing”
“doubled the price from the original quote”
6. Speed
Nationwide Average: 8.58/10
Brown Box Movers are overwhelmingly regarded as exceptionally quick and efficient, with the vast majority of customers expressing high satisfaction for their rapid and strategic moving services, despite a few isolated complaints about slower service.
Recent Reviews Mention...
“super time efficient”
“Finished the job in only 2 1/2 hours”
“they have been fast”
7. Friendliness
Nationwide Average: 8.91/10
Brown Box Movers consistently receives high praise for their polite, kind, and professional staff who exemplify pleasant manners, demonstrate courteous interactions with customers, and maintain a positive attitude even during long workdays.
Recent Reviews Mention...
“Nick, Matthew and Derek were polite”
“kind”
“Crew was extremely polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Brown Box Movers receives overwhelmingly positive feedback indicating that most customers would highly recommend their services and plan to use them for future moves, with only a few exceptions expressing dissatisfaction.
Recent Reviews Mention...
“would definitely use them again”
“will be sure to return again in the future”
“would definitely use their service again”
9. Professionalism
Nationwide Average: 8.31/10
Brown Box Movers consistently receives acclaim for their highly professional, efficient, and hard-working team, despite a couple of isolated criticisms regarding inexperience.
Recent Reviews Mention...
“Nick and Darryl were great”
“Crew was extremely professional”
“experts and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Brown Box Movers has mixed feedback but includes instances of patience, understanding, and corrective action, despite some reports of poor claim handling and reluctance to fulfill claims.
Recent Reviews Mention...
“Unwilling to pay the full claim.”
“were very patient and understanding”
“needs to make this right”
11. Precision & Care
Nationwide Average: 8.01/10
Brown Box Movers generally receives high praise for showing great care and diligence in protecting customers' belongings, although there have been a few instances of reported damage and dissatisfaction.
Recent Reviews Mention...
“showed great care with our belongings”
“they did it all with care and diligence”
“Gary took extra precautions with breakable stuff”
Customer Insights
Cost: $ 911.00 from 5 reviews
Local Move Duration: 2.25 hours from 19 reviews
Great Crew Members
Nick, Matthew, Derek | polite and efficient during the move |
Justin | deserve praise for being super time efficient and kind |
Nick, Darryl | disassembled and moved furniture with care |
Gary | Gary made me feel comfortable and took extra care |
Gary, Tory, Derick | great, efficient and so kind |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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