Headquartered in Oklahoma, A-1 Freeman Moving Group has 13 locations, including one in El Paso, Texas, TX, acting as North American Van Lines' agent in the area. Started in 1974, this family-owned and operated moving company lives by the values of honesty, integrity, and hard work. A-1 Freeman Moving Group provides exceptional single-service solutions for residential, office, and employee relocations locally, nationally, and internationally. Serving a diverse clientele from homeowners and big corporations to government and military personnel, it helps with packing and unpacking, furniture assembly and disassembly, sensitive electronic shipments, records management, and warehousing.
A-1 Freeman Moving Group
Ranked Top 10 Best Movers in El Paso, TX
About A-1 Freeman Moving Group
Additional Cities Served: Las Cruces, Socorro, Horizon City, Sunland Park
Moving Services
- Residential Moving
- Local Moving
- Long Distance Moving
- International Moving
- Government & Military Movers
- Senior Movers
- Specialized Moving
- Corporate Moving
- Employee Relocation Services
- Professional Storage
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of A-1 Freeman Moving Group
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.49/10
Nationwide Average: 8.44/10
A-1 Freeman Moving Group is frequently praised for its professional, efficient, and friendly moving services, with numerous customers expressing high satisfaction and recommending their services, despite a few instances of negative feedback.
Recent Reviews Mention...
“absolutely outstanding move”
“Miguel and Doris did a fantastic job”
“amazing job packing up our house”
2. Punctuality
8.69/10
Nationwide Average: 8.07/10
A-1 Freeman Moving Group generally receives high praise for being on time and prompt, though there are a few instances where schedules were not adhered to and issues arose.
Recent Reviews Mention...
“they were on time”
“came promptly at the time they said”
“arrived at 0800 and got to work”
3. Affordability
6.93/10
Nationwide Average: 7.69/10
A-1 Freeman Moving Group generally offers reasonable and fair pricing, though there is mention of a dissatisfaction regarding self-pickup despite paying for shipping.
Recent Reviews Mention...
“reasonably priced”
“paid for shipping but had to pick up the order myself”
“extremely fair price”
4. Communication
7.67/10
Nationwide Average: 7.53/10
A-1 Freeman Moving Group generally excels in understanding and addressing customer needs with open lines of communication, attention to detail, and proactive engagement, although there are several instances of dissatisfaction regarding responsiveness and the handling of scheduling, delivery updates, and customer service.
Recent Reviews Mention...
“asked what we wanted done and took care of it”
“company called in advance”
“contacted me a week prior to confirm”
5. Speed
9.39/10
Nationwide Average: 8.58/10
A-1 Freeman Moving Group generally receives high praise for being efficient, professional, and quick, despite a few isolated reports of slower service.
Recent Reviews Mention...
“efficient and organized”
“fast move”
“they are taking their sweet time unloading”
6. Friendliness
9.63/10
Nationwide Average: 8.91/10
A-1 Freeman Moving Group receives overwhelmingly positive remarks for their respectful, kind, and courteous team, with their professional and amiable attitude frequently enhancing customers' moving experiences, despite a few isolated instances of perceived rudeness.
Recent Reviews Mention...
“very respectful and received a laugh from our children”
“Miguel and Doris were friendly”
“very friendly team”
7. Will Hire Again
9.3/10
Nationwide Average: 8.18/10
A-1 Freeman Moving Group has overwhelmingly positive feedback, with customers expressing high satisfaction, numerous recommendations, and a strong desire to rehire the company for future moves despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“appreciate them making this transition easier”
“would highly recommend”
“highly recommend them and use them again”
8. Professionalism
9.5/10
Nationwide Average: 8.31/10
A-1 Freeman Moving Group consistently receives praise for their knowledgeable, efficient, and courteous team, though there are a few instances of reported unprofessional behavior.
Recent Reviews Mention...
“knowledgeable and helpful during the move”
“team was professional”
“Professional team”
9. Conflict Handling
3.57/10
Nationwide Average: 4.07/10
A-1 Freeman Moving Group seems to have a mixed reputation, with some customers praising their efforts to address issues and make reparations, while a significant portion of feedback indicates a failure to adequately resolve problems and dissatisfaction with their responsiveness to service failures and damages.
Recent Reviews Mention...
“repaired my dresser that was previously broken”
“insurance company refused to address issues”
“took items that were sentimental”
10. Precision & Care
9.18/10
Nationwide Average: 8.01/10
A-1 Freeman Moving Group generally receives praise for their attention to detail and respectful treatment of belongings, although there are isolated incidents of dissatisfaction regarding damage and packing issues.
Recent Reviews Mention...
“careful when unloading, moving, and placing things”
“All things were wrapped and secured”
“protected our household goods with wrapping”
Customer Insights
Local Move Duration: 3.5 hours from 4 reviews
Great Crew Members
| Ralph | Ralph and his crew were wonderful |
| Miguel, Doris | absolutely fantastic |
| Laura, Silvia, Maria | amazing job packing and were efficient |
| Birdy, Dorris, Laura | Birdy, Dorris, Laura were a perfect crew |
| Doris, Miguel | Doris and Miguel provided exceptional service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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