Platinum Movers LLC is a moving company based in Euless, Texas. They were founded with the goal of providing quality service at affordable rates. The company prides itself on maintaining a low-cost structure without compromising the quality of their service, a feat that they attest is proven by their countless satisfied customers. They operate all days of the week from 7am to 9pm. Despite the unclear extent of their service area, they clearly strive to serve their Dallas Fort Worth community. They place an emphasis on safety, sanitizing their trucks before every client visit. Their offerings include home moving services suitable for various sizes of homes from studios to four bedrooms or more.
Platinum Movers LLC
Platinum Movers LLC
Good
based on 1467+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Platinum Movers LLC
Additional Cities Served: Arlington, Irving, Grand Prairie, Denton, Mansfield, North Richland HillsShow More >
Moving Services
- Local moving services
- Long-distance moving services
- Residential moving services
- Commercial moving services
- Packing services
- Furniture moving services
- Hourly moving services
- Last-minute moving services
- Storage services
- Appliance moving services
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Platinum Movers LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.09/10
Nationwide Average: 8.44/10
Platinum Movers LLC is consistently criticized for being an awful, unprofessional moving company with experiences ranging from terrible service to unwarranted charges, leading to complete dissatisfaction among customers.
Recent Reviews Mention...
“highly recommend Platinum Movers”
“great work by movers”
“great work by movers”
2. Punctuality
8.93/10
Nationwide Average: 8.07/10
Platinum Movers LLC receives mixed feedback, with some customers appreciating their on-time arrivals and early appearances, while others criticize them for significant delays and late arrivals.
Recent Reviews Mention...
“showed up on time”
“crew out within 45 minutes”
“they came early”
3. Affordability
8.61/10
Nationwide Average: 7.69/10
Platinum Movers LLC is criticized for continuously adding charges to moves, indicating a negative sentiment regarding cost.
Recent Reviews Mention...
“extremely affordable pricing”
“fair pricing”
“It was nice that all you needed was a $25 deposit”
4. Communication
8.03/10
Nationwide Average: 7.53/10
Platinum Movers LLC consistently demonstrates poor performance, including issues such as misplacing items, engaging in negative communication behaviors like swearing and name-calling, failing to respond to calls and texts, miscommunicating about cancellations and estimated times of arrival, and instances of the owner yelling at customers.
Recent Reviews Mention...
“honest communication from Andrew”
“super customer service”
“poor response from the owner”
5. Stick to Prices
6.61/10
Nationwide Average: 5.99/10
Platinum Movers LLC consistently fails to honor their original quotes, often significantly overcharging and adding unexpected costs, without issuing refunds.
Recent Reviews Mention...
“overcharged and never refunded the deposit”
“quote was straight to the point and best of 4”
“Andrew didn't stick to quoted prices”
6. Speed
9.17/10
Nationwide Average: 8.58/10
Platinum Movers LLC is criticized for being notably slow, with customers feeling that the move took excessively long for reasons suggesting a lack of efficiency and possibly deliberate delay.
Recent Reviews Mention...
“Alex and Blaine were very fast”
“were quick”
“fast all in one move”
7. Friendliness
9.38/10
Nationwide Average: 8.91/10
Platinum Movers LLC receives predominantly negative feedback due to accusations of rudeness, offensive language, disrespect, and unprofessional behavior, although there is a mention of politeness from young staff members.
Recent Reviews Mention...
“they were friendly and helpful”
“they are friendly”
“they are friendly”
8. Will Hire Again
9.04/10
Nationwide Average: 8.18/10
Platinum Movers LLC is overwhelmingly viewed as a company that customers regret hiring and express a strong resolve never to hire again due to negative experiences.
Recent Reviews Mention...
“would definitely use them again”
“recommend this company and would hire again”
“would hire again”
9. Professionalism
8.39/10
Nationwide Average: 8.31/10
Platinum Movers LLC is overwhelmingly criticized for their poor performance, catastrophic handling, theft, use of offensive language, carelessness, lack of training, insistence on cash-only payments, and pushy demands for tips, marking them as exceptionally unprofessional.
Recent Reviews Mention...
“very professional”
“Alex and Blaine were very professional”
“fixed the door they broke”
10. Conflict Handling
2.02/10
Nationwide Average: 4.07/10
Platinum Movers LLC displays a consistent refusal to acknowledge, settle, or sufficiently compensate for damages, showing a stark disregard for customer resolution and satisfaction.
Recent Reviews Mention...
“fixed the door they broke”
“offered a minimal credit, not a real solution”
“offered to take off $40 for significant damage”
11. Precision & Care
7.92/10
Nationwide Average: 8.01/10
Platinum Movers LLC consistently fails to protect customers' belongings, resulting in numerous reports of damage to furniture, home walls, and refusal to acknowledge or settle claims for the destruction caused.
Recent Reviews Mention...
“they broke my door but fixed it”
“very careful with my furniture”
“took time to wrap furniture to prevent damage”
Customer Insights
Cost: $ 680.00 from 5 historical data points
Local Move Duration: 3.75 hours from 14 reviews
Great Crew Members
| Carson, Mateo, Justin | hard work and friendly |
| Carson, Mateo, Justin | great work and very professional |
| Alex, Blaine | Alex and Blaine were very professional and fast |
| Alex, Patrick | quick and even set up my items |
| Carson, Solomon | great job by movers and fixed the door they broke |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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