Graceland Wheels is a moving company based in San Antonio, Texas at 2411 NE Loop 410, Suite 114. They offer a vast variety of services from residential and office moves to packing services and labor help. Their target audience is broad, serving commercial businesses, homeowners, renters, realtors and property managers. Using modern moving technology and efficient procedures, Graceland Wheels prides itself on high efficiency, low prices, and excellent customer service. The company holds licenses and insurance, ensuring all items are covered during the moving process. Additionally, all their movers are full-time, background-checked employees. The team at Graceland Wheels aims to create a worry-free moving experience for their customers.
Graceland Wheels
Graceland Wheels
based on 125+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Graceland Wheels
Additional Cities Served: New Braunfels, Schertz, Cibolo, Seguin, Bulverde, JourdantonShow More >
Moving Services
- Residential Move
- Office Move
- Packing Services
- Labor Help
- Commercial Business Move
- Statewide Relocation
- Realtor Assisted Move
- Property Manager Assisted Move
- Customized Personal Moving Services
- Efficient and Resourceful Moving Services
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Graceland Wheels
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.2/10
Nationwide Average: 8.44/10
Graceland Wheels generally provides an impressive service marked by professional, fast, and efficient movers, despite a few instances of dissatisfaction concerning property damage and slow service.
Recent Reviews Mention...
“damaged valuable items and poor service overall”
“poor customer service and damaged property”
“Movers took really long and weren't careful”
2. Punctuality
7.83/10
Nationwide Average: 8.07/10
Graceland Wheels predominantly receives positive feedback for their timely services despite a few instances of delays.
Recent Reviews Mention...
“were late leaving for 2 days”
“showed up on time”
“They were prompt”
3. Affordability
8.38/10
Nationwide Average: 7.69/10
Graceland Wheels is highly praised for its super reasonable prices, unbeatable moving costs, very good rates for their services, and being accommodating to customer budgets.
Recent Reviews Mention...
“price was super reasonable”
“You can't beat their moving prices”
“really good rates for the work”
4. Communication
4.99/10
Nationwide Average: 7.53/10
Graceland Wheels has predominantly negative feedback due to their lack of timely communication, avoidance of calls and texts, and insufficient follow-up, despite a few reports of courteous and timely communication.
Recent Reviews Mention...
“did not communicate about claim within promised time”
“poor customer service”
“avoid my calls and texts”
5. Speed
8.48/10
Nationwide Average: 8.58/10
Graceland Wheels predominantly receives high praise for their fast, efficient service, despite a few reports of slower than expected moves.
Recent Reviews Mention...
“took really long unnecessarily”
“slow moving increased move duration”
“Fast move”
6. Friendliness
9.1/10
Nationwide Average: 8.91/10
Graceland Wheels is consistently praised for its hardworking, professional, and exceptionally polite team, highlighting the company's commitment to courteous and respectful service.
Recent Reviews Mention...
“workers were hard workers and great guys”
“courteous”
“were professional, polite”
7. Will Hire Again
7.88/10
Nationwide Average: 8.18/10
Graceland Wheels receives overwhelmingly positive feedback, with the majority of customers stating they would definitely use their services again, despite a few detractors.
Recent Reviews Mention...
“would not use this company again”
“Do not recommend!”
“I do not recommend this company to anyone”
8. Professionalism
8.23/10
Nationwide Average: 8.31/10
Graceland Wheels generally receives high praise for the professional, helpful, and hard-working nature of its staff, although there are isolated reports of unprofessional behavior.
Recent Reviews Mention...
“crew and manager were not professional”
“improper handling of items and no professionalism in addressing issues”
“were professional”
9. Conflict Handling
2.82/10
Nationwide Average: 4.07/10
Graceland Wheels generally struggles, with many customers feeling unsatisfied with their attempts at resolution, though there was a notable instance where a minor issue was addressed promptly and accurately.
Recent Reviews Mention...
“offered unacceptable compensation for damages”
“stated there was nothing they could do for us”
“failed to right a wrong effectively”
10. Precision & Care
6.3/10
Nationwide Average: 8.01/10
Graceland Wheels has received mixed reviews, with several customers reporting damage to their possessions, while a significant number commend the company for being careful and handling their valuables with care.
Recent Reviews Mention...
“damaged large mirror, brand new TV and a mattress”
“no regard for our positions and damaged our property”
“dropped my furniture hard on the floor”
Great Crew Members
| Tommy | attempted to deliver and replace furniture despite failure |
| Joe, Clarence | outstanding job, fast, careful, and courteous |
| Joe, Anthony | professional, polite, and efficient |
| Curtis | resolved billing issue quickly and accurately |
| Anthony, Joe | Anthony and Joe did a great job! |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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