Delicate Moving is a Dallas-based moving company that has been in business since 1993. They offer a wide range of services, including local moving, long-distance moving within Texas, packing services, and environmentally protected and secured storage. If you're seeking movers in Dallas, TX, the company has completed over 16,000 successful moves and takes pride in their commitment to careful moves and qualified movers. Their team consists of experienced, conscientious, and courteous professionals who are dedicated to providing a carefree and damage-free moving experience. Delicate Moving also offers free padding and shrink wrapping, furniture assembly, and appliance disconnection and reconnection services upon request.
Delicate Moving
About Delicate Moving
Additional Cities Served: Plano, Frisco, Carrollton, Lewisville, Allen, Flower MoundShow More >
Moving Services
- Local Movers
- Long Distance Movers
- Packing Services
- Storage
- Full and Partial Packing Services
- Professional Crating Services
- Boxes and Packing Materials
- Short and LongTerm Storage Solutions
- Free Padding and Shrink Wrapping
- Free Floor Protection
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Delicate Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Delicate Moving exhibits a polarizing performance with a mix of highly dissatisfied customers citing unprofessionalism, damage, and tardiness, alongside others praising the service for its efficiency, professionalism, and the exceptional skills of specific movers.
Recent Reviews Mention...
“Movers we so efficient and careful”
“great work by movers”
“very positive overall experience with long distance move”
2. Punctuality
Nationwide Average: 8.07/10
Delicate Moving has mixed feedback, with instances of timely arrivals praised but numerous reports of delays and no-shows causing concern.
Recent Reviews Mention...
“arrived within the decided time block”
“showed up within the expected window”
“Team was on time”
3. Affordability
Nationwide Average: 7.69/10
Delicate Moving receives mixed reviews, but there is a notable portion of customers who find their pricing competitive and their services very affordable, despite some complaints about high costs and slow service that contributed to increased prices.
Recent Reviews Mention...
“price is very decent”
“the cost was fantastic”
“price was affordable”
4. Communication
Nationwide Average: 7.53/10
Delicate Moving exhibits a polarizing performance, with instances of excellent service and responsiveness contrasted significantly by numerous complaints about poor communication and unprofessional conduct from the owner.
Recent Reviews Mention...
“shepherded us through the multiple emails satisfactorily”
“communicated before, during, and after the move”
“no one answers emails or messages”
5. Stick to Prices
Nationwide Average: 5.99/10
Delicate Moving generally fails to fulfill its commitments, as evidenced by numerous complaints about final costs exceeding initial quotes and a notable inconsistency in maintaining agreed-upon prices, despite a rare instance of upfront pricing without surprises.
Recent Reviews Mention...
“no hidden costs”
“charged exactly as quoted”
“DO NOT care at all, charges not outlined entirely”
6. Speed
Nationwide Average: 8.58/10
Delicate Moving has received mixed reviews, with some customers praising their quick and efficient service, while a significant number of others have criticized them for being slow and taking excessive time to complete moves.
Recent Reviews Mention...
“unloaded quickly also and helped assemble things”
“fast and efficient”
“worked quickly”
7. Friendliness
Nationwide Average: 8.91/10
Delicate Moving is overwhelmingly regarded as courteous, polite, and amiable by the majority of customers, despite a few instances of negative behavior.
Recent Reviews Mention...
“So friendly and kind”
“Moving crew was very helpful”
“everyone was respectful”
8. Will Hire Again
Nationwide Average: 8.18/10
Delicate Moving receives sharply divided feedback, with a significant number of clients expressing strong dissatisfaction and a refusal to rehire, while another faction praises the service and intends to use them for future moves.
Recent Reviews Mention...
“Highly recommend Ken and Moss crew”
“recommend this company and would hire again”
“would definitely hire again”
9. Professionalism
Nationwide Average: 8.31/10
Delicate Moving has received mixed reviews, with numerous customers reporting unprofessional behavior and poor handling of items, although a notable minority praised the crew's professionalism and efficiency.
Recent Reviews Mention...
“Highly recommend Ken and Moss crew”
“respectful and careful crew”
“very professional in handling moving needs”
10. Conflict Handling
Nationwide Average: 4.07/10
Delicate Moving overwhelmingly demonstrates a lack of effort and responsibility in adequately addressing and rectifying customers' issues, with a few rare exceptions of minor compensatory actions.
Recent Reviews Mention...
“James went the extra mile to right a wrong”
“trying to resolve issues was a nightmare”
“owner laughed off the losses”
11. Precision & Care
Nationwide Average: 8.01/10
Delicate Moving exhibits a polarized performance, receiving high praise for their careful and meticulous handling from many customers, while simultaneously facing significant criticism for damages and mishandling from others.
Recent Reviews Mention...
“wrapped everything and got it loaded so quickly”
“careful with all of our items”
“they were careful with my items”
Customer Insights
Local Move Duration: 3 hours from 18 reviews
Great Crew Members
Ken, Moss | Highly recommend Ken and Moss crew |
Ken, Scott | fast, efficient and reliable work |
James,Travis | James offered to pay for cabinet repair, Travis helped satisfactorily |
Sammy | Sammy remembered us and helped again |
Charles | love Charles and his team |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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