A&M Moving Services is a professional moving company based in Fort Worth, Texas. Founded in 2021, the company has grown rapidly, starting with just three trucks to currently servicing nationwide moves with a fleet of cutting-edge vehicles. They specialize in local, long-distance, and commercial transfers providing a full spectrum of services. This includes packing and unpacking, corporate moving, long-distance moving, small move solutions, specialty moving, and even piano moving. In addition to moving, they also offer storage services. With the aim of always providing excellent customer service and personalized solutions, A&M Moving Services has added warehouse facilities to their operations and a dedicated customer service and support team.
A&M Moving Services
Moving Services
- Long Distance Moving Services
- Small Move Solutions
- Commercial Moving Services
- Packing & Unpacking Service
- Storage Service
- Addon Service
- Protection Service
- Specialty Moving Service
- Piano Moving Service
- Office and Industrial Relocating Service
Authorized
for Interstate Moves
Last Checked: 02/25/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of A&M Moving Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
A&M Moving Services has polarized reviews, with a significant number of customers expressing severe dissatisfaction alongside a minority of highly positive testimonials.
Recent Reviews Mention...
“wouldn't recommend to my enemy”
“the service was a HUGE MISTAKE”
“received damaged items and was overcharged”
2. Punctuality
Nationwide Average: 8.07/10
A&M Moving Services shows a concerning inconsistency, with experiences ranging from on-time service to significant delays.
Recent Reviews Mention...
“showed up on scheduled moving date”
“severely late, did not show up on time”
“arrived a day late”
3. Affordability
Nationwide Average: 7.69/10
A&M Moving Services is overwhelmingly criticized for significantly exceeding initial quotes, adding unexpected fees, and generally being perceived as not providing value for the cost, despite a few instances of customer satisfaction regarding discounts and pricing.
Recent Reviews Mention...
“it's honestly disgusting how much you spend”
“final price was much higher than estimated”
“implied the service was not worth the cost”
4. Communication
Nationwide Average: 7.53/10
A&M Moving Services generally has negative feedback for being unresponsive and inconsistent, though there are a few instances of exemplary communication praised by some clients.
Recent Reviews Mention...
“all forms of communication was messy”
“horrible communication throughout”
“no one answers or returns calls”
5. Stick to Prices
Nationwide Average: 5.99/10
A&M Moving Services overwhelmingly disappoints customers by frequently charging significantly more than the initially quoted prices, with numerous complaints of unexplained price increases and hidden fees.
Recent Reviews Mention...
“price changed”
“charged significantly more than the original estimate”
“did not finish the job, untrustworthy”
6. Speed
Nationwide Average: 8.58/10
A&M Moving Services has received complaints for being slow and inefficient, often inflating move times or providing insufficient staffing, though there were also instances where their service was delivered ahead of schedule and praised for efficiency.
Recent Reviews Mention...
“slow service, inflated time for move”
“worked until 2 am”
“Only one person sent to unload, had to help”
7. Friendliness
Nationwide Average: 8.91/10
A&M Moving Services has mixed reviews, with several customers finding their staff to be extremely nice and professional, while others have had negative experiences with unprofessional behavior.
Recent Reviews Mention...
“workers are completely messy”
“driver just cursed out”
“relentlessly tried to upsell”
8. Will Hire Again
Nationwide Average: 8.18/10
A&M Moving Services appears to have deeply polarized opinions, with a notable number of customers expressing strong dissatisfaction and regret, while a smaller, yet significant portion highly recommends and would definitely rehire the company.
Recent Reviews Mention...
“wouldn't recommend to my enemy”
“would not hire again due to overcharging and damages”
“would not hire this company again”
9. Professionalism
Nationwide Average: 8.31/10
A&M Moving Services receives mixed reviews, with numerous reports of unprofessionalism balanced by equal praise for exceptional service and conduct.
Recent Reviews Mention...
“workers don’t pack correctly”
“lack of integrity and ethics in crew”
“unprofessional behavior reported”
10. Conflict Handling
Nationwide Average: 4.07/10
A&M Moving Services consistently demonstrates a lack of concern and effort in resolving customer complaints, ranging from trivial settlement offers to outright refusal to engage in any form of reparation or communication regarding damaged or missing items.
Recent Reviews Mention...
“the settlement for damages was a joke”
“unwilling to resolve missing furniture issue”
“no communication regarding the broken items”
11. Precision & Care
Nationwide Average: 8.01/10
A&M Moving Services has received numerous complaints about broken, damaged, or missing items, though there are a few instances of positive feedback regarding careful packing and handling.
Recent Reviews Mention...
“they broke the door off the dresser”
“many things ended up broken”
“many items were broken or damaged”
Customer Insights
Cost: $ 4164.00 from 8 reviews
Interstate Move Duration: 4 days from 3 reviews
Great Crew Members
Ahmed | Ahmed provided helpful guidance and ensured a fast delivery |
Moe, Mohab | were amazing and helpful |
James | James made everything easy from start to finish |
Tony | Tony and his team were exceptional |
Molly | Molly was incredible, respectful, and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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