Located both in Dallas and Austin, Texas, is the well-established moving company, Brother Bear Moving. They've been serving their localities since 2016 by offering a comprehensive range of services such as labor-only, packing-only, long-distance moving, and commercial moving. Led by CEO Ryan Carter, this experienced team is committed to ensuring a seamless moving journey for their clientele. They prioritize customer satisfaction, property protection, respect, and clear communication. With over two decades of professional experience in the moving industry, Brother Bear Moving is dedicated to easing the entire moving process for their clients by providing tailored service and meticulous attention to detail. If you're looking for other movers in Burleson, TX, do visit our city page for a fuller list.
Brother Bear Moving
About Brother Bear Moving
Additional Cities Served: Benbrook, White Settlement, Joshua, Everman, Reno, Hudson OaksShow More >
Moving Services
- Labor Only
- Packing Only
- Long Distance
- Commercial
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 09/12/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Brother Bear Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Brother Bear Moving receives mixed but predominantly positive testimonials with customers praising their efficiency, professionalism, and exceptional moving services, despite some experiencing severe customer service issues and reporting damages.
Recent Reviews Mention...
“worst customer service experiences ever dealt with”
“This company is the worse and should be shut down.”
“DO NOT USE THIS COMPANY!!!”
2. Punctuality
Nationwide Average: 8.07/10
Brother Bear Moving has received mixed feedback with several instances of tardiness and no-shows, but also a significant number of praises for their on-time arrivals and dependable scheduling.
Recent Reviews Mention...
“supposed to arrive between 8:30-9:30AM but did not”
“They missed my move date and then canceled.”
“missed a move and dodge calls”
3. Affordability
Nationwide Average: 7.69/10
Brother Bear Moving seems to have mixed perceptions ranging from criticism over high prices and misleading practices to appreciative feedback for significantly lower costs and very reasonable pricing that customers find satisfactory.
Recent Reviews Mention...
“implied to be expensive due to financial strain”
“stole everything we owned, likely unaffordable”
“Their office physical address is not real.”
4. Communication
Nationwide Average: 7.53/10
Brother Bear Moving has received mixed reviews, with numerous customers reporting extremely poor responsiveness and lack of contact, while others praise the company for great communication and responsiveness.
Recent Reviews Mention...
“no response and text received very late”
“No explanation for missing move date or cancelation.”
“continue to dodge calls”
5. Stick to Prices
Nationwide Average: 5.99/10
Brother Bear Moving has mixed feedback, with several customers expressing dissatisfaction over being charged more than quoted and unethical practices, while another segment highlights positive experiences with accurate quotes and clear communication of costs.
Recent Reviews Mention...
“implying cost increased due to their error”
“did not stick to ethical business practices”
“lied and gave her the run around”
6. Speed
Nationwide Average: 8.58/10
Brother Bear Moving generally receives praise for their quick and efficient service, though there are a few instances of customer dissatisfaction due to delays and untimeliness.
Recent Reviews Mention...
“crew arrived and left unreasonably late”
“After the last communication, another month has passed”
“very cautious and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Brother Bear Moving generally receives high praise for the politeness, respectfulness, and friendliness of its moving crews, despite a few negative experiences implying the opposite.
Recent Reviews Mention...
“expressed negative sentiment”
“likely unfriendly due to ignoring calls and stealing”
“DO NOT let these dangerous criminals in your home.”
8. Will Hire Again
Nationwide Average: 8.18/10
Brother Bear Moving appears to have mixed reviews with a substantial number of customers expressing dissatisfaction and a vow not to rehire, while another significant group emphatically praises the company and indicates strong intentions to use their services in the future.
Recent Reviews Mention...
“will advise all to steer clear of working with them”
“NOT RELIABLE, NOT PROFESSIONAL!!!”
“explicitly stated not to use the company”
9. Professionalism
Nationwide Average: 8.31/10
Brother Bear Moving receives mixed feedback with numerous high praises for their dependability and courteous demeanor, contrasted by several severe criticisms of being unreliable and unprofessional.
Recent Reviews Mention...
“unprofessional company with extremely unorganized crew”
“NOT RELIABLE, NOT PROFESSIONAL!!!”
“lack of professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Brother Bear Moving exhibits a generally poor response to resolving customer complaints and correcting issues, with multiple reports of unfulfilled promises and lack of accountability, although a few instances show efforts to make amends.
Recent Reviews Mention...
“take no accountability, issue not rectified”
“Fees accrued were not paid for as promised.”
“will not pay for damages caused.”
11. Precision & Care
Nationwide Average: 8.01/10
Brother Bear Moving has received mixed feedback showing instances of careful and respectful handling contrasting with numerous reports of damage and mishandling of customers' belongings.
Recent Reviews Mention...
“damaged the storage unit.”
“dumped the remainder of our belongings”
“damaged her belongings”
Customer Insights
Local Move Duration: 3 hours from 5 reviews
Great Crew Members
| Ryan Carter | promised to ship but failed to deliver |
| LJ | LJ was great at explaining the policy |
| Caesar,Jacoby | they did an amazing job |
| Makoni, Bryce | Awesome service and careful with heavy items |
| Leo, Alonso | they did a fantastic job and were very efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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