PODS Moving & Storage, started in 1998, provides robust moving and storage services for over two decades. Originally known as Portable on Demand Storage, PODS revolutionized the industry with its invention of portable storage containers which made access to belongings convenient. With international services in the US, Canada, Australia, and the UK, and employing over 3,000 associates, PODS offers a variety of services that cater to customers' individual needs. For those requiring movers in Fort Worth, TX, PODS provides solutions for every situation including built-in storage and adjustable scheduling, making rescheduling easy.
PODS Moving & Storage
based on 735+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: North Richland Hills, Bedford, Keller, Haltom City, Hurst, WataugaShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Move In Services
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 08/09/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for PODS Moving & Storage?
Error. Please try again later.
Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
4.88/10
Nationwide Average: 8.44/10
PODS Moving & Storage has overwhelmingly negative reviews, with customers frequently expressing severe disappointment and dissatisfaction with the services provided.
Recent Reviews Mention...
“excellent service”
“recommend this company and would hire again”
“Overall, happy with the experience”
2. Punctuality
3.83/10
Nationwide Average: 8.07/10
PODS Moving & Storage generally struggles with consistent on-time deliveries, experiencing numerous delays and communication issues, despite some instances of timely service.
Recent Reviews Mention...
“Service delays by multiple days”
“exact-timing-service from beginning to end”
“they were very late”
3. Affordability
3.24/10
Nationwide Average: 7.69/10
PODS Moving & Storage is consistently criticized for being extremely expensive, with customers experiencing overcharges and unexpected high fees, leading to wide dissatisfaction.
Recent Reviews Mention...
“charged me $300 to reschedule.”
“Pods charged more than quoted, very expensive”
“PODS was too expensive”
4. Communication
3.19/10
Nationwide Average: 7.53/10
PODS Moving & Storage faces significant challenges, as many customers report difficulty accessing support, receiving inconsistent information, and experiencing overall poor responsiveness, despite a few instances of positive interactions.
Recent Reviews Mention...
“problems with the chat text”
“couldn't reschedule online as stated.”
“communication was poor”
5. Stick to Prices
1.91/10
Nationwide Average: 5.99/10
PODS Moving & Storage has a pervasive issue with overcharging, not adhering to original quotes, and unauthorized credit card charges, leading to widespread customer dissatisfaction.
Recent Reviews Mention...
“charged me $300 to reschedule despite website claims.”
“charged without authorization”
“Repeatedly set days then delayed”
6. Speed
5.33/10
Nationwide Average: 8.58/10
PODS Moving & Storage consistently disappoints customers with significant delays, including long waits for belongings, last-minute scrambles, late pod arrivals despite early scheduling, and extended timelines to complete moves.
Recent Reviews Mention...
“efficient”
“able to move at my pace”
“Pods held my container for weeks”
7. Friendliness
7.74/10
Nationwide Average: 8.91/10
PODS Moving & Storage generally offers positive interactions through polite and courteous drivers and staff, though there are notable instances of poor customer service and rudeness.
Recent Reviews Mention...
“Drivers were very professional and kind”
“people were friendly and responded fast”
“courteous throughout”
8. Will Hire Again
4.04/10
Nationwide Average: 8.18/10
PODS Moving & Storage overwhelmingly faces reluctance from customers citing a myriad of negative experiences, though there are rare exceptions of positive feedback.
Recent Reviews Mention...
“would hire again”
“would definitely hire again”
“won't be using pods again.”
9. Professionalism
5.01/10
Nationwide Average: 8.31/10
PODS Moving & Storage has received mixed feedback, with several customers expressing dissatisfaction with customer service and handling, while a few commend the skill and commitment of specific members.
Recent Reviews Mention...
“Drivers were very professional and respectful”
“The manager there is incompetent”
“disorganized, drivers seem to have no accountability”
10. Conflict Handling
1.56/10
Nationwide Average: 4.07/10
PODS Moving & Storage overwhelmingly showcases a lack of initiative and consistency in addressing and rectifying customer complaints and issues, with a vast majority of reports indicating dissatisfaction and a sense of neglect in resolving service failures.
Recent Reviews Mention...
“wouldn't make any exception for rescheduling fee.”
“Denied my claim without a proper reason”
“no resolution to unauthorized charge”
11. Precision & Care
4.21/10
Nationwide Average: 8.01/10
PODS Moving & Storage has been consistently criticized for causing significant damage to customers' belongings through poor handling, including water damage, broken items, and using faulty equipment.
Recent Reviews Mention...
“items shifted and TV was broken”
“stuff was all jumbled indicating careless handling”
“POD was broken when delivered”
Customer Insights
Cost: $ 1295.00 from 10 reviews
Interstate Move Duration: 12 days from 4 reviews
Great Crew Members
| Ishmael, Deleod | great job and super friendly |
| Ismael | Put the pod where I wanted, not easy. Thanks. |
| Ismael DeLeon | professional, helpful and just an all around nice man |
| Wiliam Brown | Wiliam went out of his way to deliver and pick up |
| Joe | Joe Hinton was very skilled and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
2221 Reeves Pl, Fort Worth, TX, 76118
(877) 770-7637
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Fort Worth Moving Services
Nearby Cities
