Legacy Moving Services is a professional, licensed, and insured moving company specializing in home and apartment relocation services. It has a team of rigorously screened movers in Plano, TX who have been meticulously background-checked for your protection. These individuals are knowledgeable industry experts, game to handle any move size and item types, including washing machines, dryers, refrigerators, household furniture, bedrooms, art pieces, safes, or pianos. For those looking to donate their unwanted items to local charities or shelters, Legacy Moving Services offers free pick-ups on your behalf. Championship in retaining an A+ rating with the Better Business Bureau for over 17 years, which speaks volume about the company's commitment to customer service, places this team among the moving services of the locale. With no hidden fees and prices snaked below the competition, it’s always a good time to call Legacy Moving Services for your next big move.
Legacy Moving Services
About Legacy Moving Services
Additional Cities Served: Frisco, McKinney, Denton, Lewisville, Allen, Little ElmShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Grand Piano Moving
- Gun Safe Moving
- Senior Citizen Moving
- POD Load/Unloading
- Rental Truck Load/Unloading
- Storage Services
- Apartment Moving
- Household Furniture Moving
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 12/08/21The TXDMV regulates moving companies that operate within the state of Texas.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 09/14/21*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Legacy Moving Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Legacy Moving Services generally receives high praise for their professional and efficient moving services, though there are a few notable instances of dissatisfaction and damage.
Recent Reviews Mention...
“grandfather clock arrived broken”
“Doug and his team did a fantastic job”
“Very decent and honest service provided”
2. Punctuality
Nationwide Average: 8.07/10
Legacy Moving Services overwhelmingly receives praise for being on time and accommodating, with minor instances of delays or miscommunication.
Recent Reviews Mention...
“Showed up a little late”
“arrived exactly when scheduled”
“responded and completed the move in less than 24 hours”
3. Affordability
Nationwide Average: 7.69/10
Legacy Moving Services is predominantly praised for its reasonable pricing and fairness, with many customers finding great value in their services despite a few expressing concerns over higher costs.
Recent Reviews Mention...
“cost $400 for a short trip and broken item”
“the price wasn't too bad”
“very reasonable price”
4. Communication
Nationwide Average: 7.53/10
Legacy Moving Services generally receives high praise for their responsiveness, customer service, and regular updates, with Doug being notably commended for his dedication to staying in contact and addressing client needs, despite a few reports of unprofessionalism and communication issues.
Recent Reviews Mention...
“Customer service was mentioned positively”
“company is incredibly unprofessional and sketchy”
“Doug was always in regular communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Legacy Moving Services has mixed reviews, with customers experiencing both strict adherence to initial quotes and instances of unexpected charges, reflecting inconsistency in this area.
Recent Reviews Mention...
“charged us for "getting lost"”
“Hidden fees with the quoted price.”
“owner did not adhere to ethical business practices”
6. Speed
Nationwide Average: 8.58/10
Legacy Moving Services generally receives high praise for their efficiency and quickness in completing moves, with only a few customers experiencing issues with timing and staff numbers.
Recent Reviews Mention...
“Team is very efficient and quick”
“very efficient”
“we were done quickly”
7. Friendliness
Nationwide Average: 8.91/10
Legacy Moving Services consistently demonstrates exceptional amiability and respect in their interactions, with numerous instances highlighting the cordial and professional demeanor of both the team and individuals, albeit with a couple of negative outliers.
Recent Reviews Mention...
“Gentlemen were decent and honest”
“nice people”
“Doug and his team were appreciative”
8. Will Hire Again
Nationwide Average: 8.18/10
Legacy Moving Services has received overwhelmingly positive feedback, suggesting a high level of satisfaction and a strong likelihood of repeat business, despite a few dissatisfied voices.
Recent Reviews Mention...
“would NOT suggest this company”
“Would highly recommend this company”
“Would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Legacy Moving Services overwhelmingly receives accolades for their efficient, courteous, and professional conduct, despite a few reports of unprofessional behavior.
Recent Reviews Mention...
“crew lacked knowledge of moving clocks”
“They were professional and efficient”
“Doug and team showed great professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Legacy Moving Services mostly underperforms, showing a notable lack of effort to rectify issues, despite a few instances of exceptional customer care and responsiveness.
Recent Reviews Mention...
“clock not fixed after it broke during move”
“refused to right a wrong”
“owner showed no willingness to rectify the situation”
11. Precision & Care
Nationwide Average: 8.01/10
Legacy Moving Services has garnered overwhelmingly positive feedback for their meticulous and respectful approach to moving belongings, despite a few instances of damage reported.
Recent Reviews Mention...
“clock chimes rattling suggests poor handling”
“damaged multiple items”
“piano arrived in perfect condition”
Customer Insights
Local Move Duration: 9 hours from 3 reviews
Great Crew Members
| Doug,Other 2 guys | Doug was an owner that did a fantastic job, and the other two guys rocked it out |
| Doug,Landon | Doug and Landon did a great job |
| Doug, Will | Both Doug and Will are praised for efficiency |
| Doug | Doug was always in regular communication and got the job done |
| Doug | Doug was very accommodating and adjusted plans |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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