Step By Step Moving & Delivery is a professional family-owned moving company based in Frisco, Texas, where it has been diligently serving Plano, Prosper, Celina, McKinney, Aubrey, Allen, The Colony, Little Elm, Frisco, Dallas, and cities all across North Texas, including the high-quality movers serving Fort Worth, TX, since 2015. As a locally owned and operated company, it offers a broad spectrum of moving services that cater to residential, apartment, and commercial needs. This includes but is not limited to storage units, load and unloads, and pick-up/delivery of retail purchased items such as furniture and appliances. Loyalty lies at the heart of its operations as the company prides itself on its professional full-time movers who are not subs, temps, or day laborers. By adhering to this principle, the company ensures that your belongings are always handled with care and respect.
Step By Step Moving
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Step By Step Moving
Additional Cities Served: Plano, Garland, Frisco, McKinney, Denton, CarrolltonShow More >
Moving Services
- Residential Moving
- Commercial Services
- Large and Heavy Item Moving
- Packing, Unpacking, & Crating
- Loading and Unloading
- Furniture & Piano Moving
- Senior Moving
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 02/20/25The TXDMV regulates moving companies that operate within the state of Texas.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Step By Step Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Step By Step Moving receives overwhelmingly positive praise for their professionalism, efficiency, and customer satisfaction, despite a few isolated mentions of dissatisfaction.
Recent Reviews Mention...
“Rusty and his team were excellent”
“highly recommend Step By Step Moving & Delivery”
“amazing job of moving my household”
2. Punctuality
Nationwide Average: 8.07/10
Step By Step Moving consistently demonstrates timeliness and reliability in their arrivals, with nearly all feedback highlighting their on-time performance, though there was a rare occurrence of not showing up.
Recent Reviews Mention...
“They were on time”
“Arrived on-time”
“they were punctual”
3. Affordability
Nationwide Average: 7.69/10
Step By Step Moving is widely praised for its competitive and reasonable pricing, offering honest, affordable services and exceptional value, despite a single report of a higher-than-expected bid.
Recent Reviews Mention...
“honest and affordable”
“highly recommend for value”
“affordable”
4. Communication
Nationwide Average: 7.53/10
Step By Step Moving overwhelmingly excels with frequent and effective interactions, greatly easing the stress of moving through responsive, supportive, and clear communication, despite a few isolated incidents of dissatisfaction.
Recent Reviews Mention...
“Very supportive in my stressful moments”
“very responsive”
“Communication was spot on”
5. Stick to Prices
Nationwide Average: 5.99/10
Step By Step Moving generally maintains consistency and honesty in pricing, despite a few instances of deviating from quoted prices.
Recent Reviews Mention...
“price came in below what was estimated”
“Rusty lied about the insurance coverage”
“got a quote that makes sense”
6. Speed
Nationwide Average: 8.58/10
Step By Step Moving demonstrates exceptional efficiency and quickness in their moving process, receiving overwhelmingly positive feedback for their hard and fast work.
Recent Reviews Mention...
“Worked hard and efficient”
“Crew did not stop and made the best use of their time”
“super efficient”
7. Friendliness
Nationwide Average: 8.91/10
Step By Step Moving overwhelmingly demonstrates a consistently high level of courtesy, politeness, and positive attitude in their interactions, with a single report of unprofessional language as an outlier.
Recent Reviews Mention...
“They are professional and very courteous”
“super polite”
“Rusty and Don were fantastic”
8. Will Hire Again
Nationwide Average: 8.18/10
Step By Step Moving is overwhelmingly recommended by most customers for future moves, indicating a strong likelihood of repeat business despite a few dissatisfied voices.
Recent Reviews Mention...
“I highly recommend them”
“highly recommend Step By Step Moving & Delivery”
“would surely recommend them”
9. Professionalism
Nationwide Average: 8.31/10
Step By Step Moving overwhelmingly exemplifies a high level of professionalism, dedication, and efficiency, though there are a few instances of dissatisfaction.
Recent Reviews Mention...
“They are professional”
“highly honest and professional”
“pretended to be professional but were not”
10. Conflict Handling
Nationwide Average: 4.07/10
Step By Step Moving shows a notable division in customer experiences, where they are praised for going above and beyond in many instances, yet criticized for refusal to take responsibility in others.
Recent Reviews Mention...
“willing to go above and beyond”
“refused to take responsibility for damages”
“did not rectify damages properly”
11. Precision & Care
Nationwide Average: 8.01/10
Step By Step Moving generally excels with multiple instances of careful packing and moving, despite a few reports of damage.
Recent Reviews Mention...
“No scuffed walls and no damage”
“no one has moved my items with more care”
“Everything was wrapped/blanketed”
Customer Insights
Local Move Duration: 6 hours from 6 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Rusty | Rusty and his team were excellent |
| Katrina, Rusty | highly honest, professional and efficient |
| Don, Justin, Luca | very efficient and super polite |
| Luca,Don | Luca and Don were amazing during the move |
| Rusty, Don | Rusty and Don were fantastic |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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