Stonebriar Movers of Frisco, based in Richardson, Texas, has been providing moving services since 2001. Covering the entire Richardson area and surrounding regions such as Plano, Dallas, and Allen, the company offers a full variety of services, including residential and commercial moving, piano moving, storage services, and moving supplies. As a locally-owned business, Stonebriar Movers prioritizes personalized service and accommodates budgets and moves of all sizes and complexities. They are dedicated to ensuring a smooth and stress-free moving experience and guarantee their customers' satisfaction.
Stonebriar Movers of Frisco
About Stonebriar Movers of Frisco
Additional Cities Served: Frisco, McKinney, Little Elm, The Colony, Prosper, CorinthShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Piano Moving
- Storage Services
- Moving Supplies
- Office Moving
- Suite Moving
- Furniture Moving
- Longdistance Moving
- Fine Home Moving and Packing
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Summarized Review of Stonebriar Movers of Frisco
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.74/10
Nationwide Average: 8.44/10
Stonebriar Movers of Frisco receives sharply contrasting reviews, with a notable number of customers facing severe issues, while others praise it highly, highlighting a divide in customer experience.
Recent Reviews Mention...
“Service was great but felt overpriced”
“Awful company.”
“great service”
2. Punctuality
7.22/10
Nationwide Average: 8.07/10
Stonebriar Movers of Frisco receives mixed reviews, with some customers praising them for being on time while others criticize them for delays and not adhering to the scheduled times.
Recent Reviews Mention...
“they were on time”
“guys showed up on time”
“on time”
3. Affordability
7.14/10
Nationwide Average: 7.69/10
Stonebriar Movers of Frisco generally receives negative reviews, with most customers feeling overcharged, although a few do acknowledge fair or good pricing.
Recent Reviews Mention...
“Felt overpriced, especially with the travel fee”
“very reasonable price”
“the price was great”
4. Communication
6/10
Nationwide Average: 7.53/10
Stonebriar Movers of Frisco struggles significantly, with numerous reports of ignored complaints, unprofessional behavior, and poor customer service, despite a few instances of praised responsiveness and quality communication.
Recent Reviews Mention...
“great at communication and customer service”
“Clear communication”
“John did a great job with communicating”
5. Stick to Prices
4.11/10
Nationwide Average: 5.99/10
Stonebriar Movers of Frisco overwhelmingly receives negative feedback for frequently changing prices without warning, not adhering to quoted rates, and charging for services not provided, despite a few instances of meeting their estimates.
Recent Reviews Mention...
“running an honest and upstanding business”
“Refused to finish the move, implying price issues.”
“changed base amount without warning”
6. Speed
6.87/10
Nationwide Average: 8.58/10
Stonebriar Movers of Frisco has received predominantly negative feedback, with complaints of moves taking significantly longer than expected and several instances of incomplete services, despite a few reports of efficient and quick service.
Recent Reviews Mention...
“fast service”
“they move everything fast”
“move completed in less than 4 hrs”
7. Friendliness
7.74/10
Nationwide Average: 8.91/10
Stonebriar Movers of Frisco receives mixed feedback, with instances of exceptional kindness and professionalism contrasting sharply against numerous complaints of rudeness and bad attitudes.
Recent Reviews Mention...
“they were very kind”
“very nice respectful and responsible”
“Alex and Parker were very hardworking professional guys”
8. Will Hire Again
7.54/10
Nationwide Average: 8.18/10
Stonebriar Movers of Frisco receives mixed feedback, with a significant number of customers expressing dissatisfaction and stating they would not hire the company again, while a notable portion commend the service and express intentions of future engagements.
Recent Reviews Mention...
“would not hire again due to high cost”
“do not use”
“would absolutely recommend to friends and family”
9. Professionalism
7.3/10
Nationwide Average: 8.31/10
Stonebriar Movers of Frisco has received mixed reviews, with several customers highlighting instances of unprofessional behavior, while others have praised the team's professionalism and hard work.
Recent Reviews Mention...
“Parker and Eric were very professional”
“Very professional”
“manages his crew very professional”
10. Conflict Handling
2.31/10
Nationwide Average: 4.07/10
Stonebriar Movers of Frisco overwhelmingly demonstrates a reluctance to take responsibility and rectify issues, with numerous instances of negligence and unsatisfactory attempts at resolution, though there is a singular account of satisfactory action.
Recent Reviews Mention...
“refused to accept responsibility for negligence”
“No help from ownership to right the wrongs.”
“Tyler's indifference and no refund as promised”
11. Precision & Care
7.68/10
Nationwide Average: 8.01/10
Stonebriar Movers of Frisco has received mixed reviews, with numerous customers reporting damage to their belongings, despite a few reports of careful and skilled handling.
Recent Reviews Mention...
“handles your belongings with care”
“excellent care of my glass and valuable art pieces”
“nothing was damaged, not even a scratch”
Customer Insights
Cost: $ 669.00 from 3 reviews
Local Move Duration: 4 hours from 6 reviews
Great Crew Members
| Tyler | especially appreciate Tyler for honesty and leadership |
| John | John and team were great to work with |
| John | John did a great job with communicating and managing the move |
| John | John and the crew were incredible |
| John,Gabe | John and Gabe did great. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Stonebriar Movers of Frisco
6735 Salt Cedar Way Building 1 Suite 300, Frisco, TX, 75034
(469) 734-9000
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