North American Van Lines has been an industry leader in moving services since it was established in 1933. With over 500 agent locations throughout North America, the company provides services on both the local and long distance level. North American Van Lines offers a variety of comprehensive services which include household moving, corporate relocation, and international moving. Their professional movers specialize in packing, loading, and transporting belongings, managing everything from small, local moves to large, international relocations. They have pioneered many firsts in the industry, including the use of WorldTrac satellites for real-time monitoring of shipments, introduction of crane vans for large equipment handling, and interactive driving simulators for training drivers.
North American Van Lines
Moving Services
- Long Distance Moving
- Local Moving
- Packing Options
- Loading and Unloading Services
- Moving Storage
- Installation and Assembly Services
- Predictable Pricing
- Fragile Only Packing
- Self Pack
- Full Service Packing
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of North American Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
North American Van Lines consistently provides exceptional moving services, earning high praise for their ease of process, detailed estimates, and the professionalism of their teams, with customers frequently noting their experiences as stress-free and positive.
Recent Reviews Mention...
“great experience with the moving service”
“chose the company and same team again”
“A wonderful service from North American Van Lines”
2. Punctuality
Nationwide Average: 8.07/10
North American Van Lines consistently delivers on time, showing an extraordinary level of professionalism and timeliness in both pickup and delivery processes, sometimes even arriving earlier than scheduled.
Recent Reviews Mention...
“delivered on time”
“Household goods delivered a few days after pickup”
“extremely professional and punctual”
3. Affordability
Nationwide Average: 7.69/10
North American Van Lines is generally perceived as offering reasonable or competitive pricing, though there are isolated reports of higher costs.
Recent Reviews Mention...
“beat pricing of other companies”
“Very reasonable price”
“They were one of the most expensive”
4. Communication
Nationwide Average: 7.53/10
North American Van Lines exceptionally excels, consistently demonstrating care for their customers with clear, responsive, and helpful interactions throughout all processes.
Recent Reviews Mention...
“really care about their customers”
“everyone was so helpful”
“great communications”
5. Friendliness
Nationwide Average: 8.91/10
North American Van Lines is highly praised for its outstanding, courteous, and professional teams who make stressful situations much better by being incredibly friendly, polite, and helpful throughout the moving process.
Recent Reviews Mention...
“Luis and Wilbur were OUTSTANDING”
“Personnel over the entire move was very good”
“Teams were professional, courteous, friendly”
6. Will Hire Again
Nationwide Average: 8.18/10
North American Van Lines demonstrates exceptional customer loyalty and satisfaction, with repeated commendations for their service and a clear inclination from clients to use their services again in the future.
Recent Reviews Mention...
“recommend this company and would hire again”
“would chose the company and same team again”
“would hire again”
7. Professionalism
Nationwide Average: 8.31/10
North American Van Lines consistently demonstrates exceptional professionalism, with customer reviews highlighting their proficiency, careful handling, courteous demeanor, and outstanding unpacking and arranging services.
Recent Reviews Mention...
“very professional”
“team unpacked and arranged it in a proper way”
“Luis and Wilbur were OUTSTANDING”
8. Precision & Care
Nationwide Average: 8.01/10
North American Van Lines consistently demonstrates exceptional professionalism and attentiveness, ensuring that belongings are meticulously packed, conscientiously loaded, and delivered in outstanding condition, with nearly all reviews highlighting their careful approach and minimal damage.
Recent Reviews Mention...
“belongings were delivered in great shape”
“All household materials are packed in a professional way”
“NOTHING was broken”
Great Crew Members
| Luis, Wilbur | Luis and Wilbur were OUTSTANDING |
| Shawn Lee | driver and crews were amazing |
| Chris, Scarlet, Maria, Sonia, Ivy Zeke | great job in sales, packing, and moving process |
| Kris | Kris Ankenbauer was very efficient and responsive |
| Luis | Luis was great to work with |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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