Next Stop Moving & Storage is a leading moving company with over 30 years of experience and a 96% satisfaction rate. Based in Georgetown, Texas, they have multiple locations in Austin, Chicago, Los Angeles, Sacramento, and Trenton. Their service area covers nationwide, providing exceptional long-distance and interstate moving services. As a family-oriented business, they offer a wide range of services, including household moving, corporate relocation, storage, packing, and unpacking. Their team of professional movers prioritizes protecting your property and ensuring a hassle-free moving experience. With cutting-edge logistics and a customer-centric approach, Next Stop Moving & Storage sets itself apart from other moving companies.
Next Stop Moving & Storage
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About Next Stop Moving & Storage
Additional Cities Served: Davie, Plantation, Georgetown, Oakland Park, Wilton Manors, Southwest RanchesShow More >
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Moving Services
- Long Distance Moving
- Household Moving
- Cross Country Moving
- Corporate Relocation Services
- Interstate Moving Services
- Storage Services
- Packing and Unpacking Services
- Office Moving Services
- Furniture Disassembling and Packing
- Virtual Survey for Moving Planning
Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Next Stop Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Next Stop Moving & Storage generally receives very positive feedback for their professional, efficient, and friendly services, though there are notable instances of dissatisfaction regarding overcharging, unprofessionalism, and poor experiences.
Recent Reviews Mention...
“very happy with service ”
“gave 5 stars”
“quality job the movers do”
2. Punctuality
Nationwide Average: 8.07/10
Next Stop Moving & Storage has mixed reviews with numerous customers praising their timeliness while a significant number express dissatisfaction with delays and lack of communication.
Recent Reviews Mention...
“on time ”
“on time”
“Significant delays in delivery were a problem.”
3. Affordability
Nationwide Average: 7.69/10
Next Stop Moving & Storage has received mixed feedback, with numerous customers finding it cost-effective and excellently priced, but a significant number also expressing dissatisfaction due to unexpected and significantly inflated charges.
Recent Reviews Mention...
“initial quote was reasonable”
“charging more without prior communication”
“extremely expensive $10K for the move”
4. Communication
Nationwide Average: 7.53/10
Next Stop Moving & Storage has overwhelmingly negative feedback about their responsiveness and clarity, despite a few isolated positive experiences highlighting easy booking and informative exchanges.
Recent Reviews Mention...
“communicated well with me”
“Eugene consistently responds to phone calls and texts”
“Impossible to communicate with them after initial contact.”
5. Stick to Prices
Nationwide Average: 5.99/10
Next Stop Moving & Storage consistently fails to honor initial quotes, frequently charging customers significantly more than promised with deceptive practices and hidden costs.
Recent Reviews Mention...
“Quote increased significantly just before pickup.”
“did not issue promised late delivery discount”
“asked for more money before taking all stuff”
6. Speed
Nationwide Average: 8.58/10
Next Stop Moving & Storage generally provides quick and efficient service, although there have been some significant delays and slow responses in a few cases.
Recent Reviews Mention...
“efficient process from end to end”
“worked fast ”
“Two-week wait for belongings to arrive.”
7. Friendliness
Nationwide Average: 8.91/10
Next Stop Moving & Storage overwhelmingly receives praise for their polite, professional, and accommodating staff, although there were a few dissatisfactions regarding unprofessional interactions.
Recent Reviews Mention...
“very respectful”
“polite ”
“Eugene is polite, prompt, respectful, and informative”
8. Will Hire Again
Nationwide Average: 8.18/10
Next Stop Moving & Storage has a notably high number of positive endorsements, suggesting a strong overall customer satisfaction and a high likelihood of repeat business despite some negative feedback.
Recent Reviews Mention...
“very happy with service ”
“may have to file a complaint with BBB”
“Would not hire again due to horrible experience.”
9. Professionalism
Nationwide Average: 8.31/10
Next Stop Moving & Storage overwhelmingly receives praise for its crew's professional demeanor and hardworking attitude, despite a few reports of unprofessional behavior.
Recent Reviews Mention...
“Eugene knows what Customer Service is all about”
“Customer service was poor and unresponsive.”
“rude customer service and repeated unanswered calls”
10. Conflict Handling
Nationwide Average: 4.07/10
Next Stop Moving & Storage repeatedly demonstrates a lack of effort and responsiveness in addressing and rectifying customer issues, ranging from overcharging and damages to ignoring complaints and refusal of compensation.
Recent Reviews Mention...
“could not get the coordinator on the phone”
“Needed to threaten legal action to get any response.”
“did not issue promised late delivery discount”
11. Precision & Care
Nationwide Average: 8.01/10
Next Stop Moving & Storage generally receives positive feedback for their careful handling and packaging of items, despite a few reports of damage.
Recent Reviews Mention...
“appreciated the care”
“broke family heirlooms packed with bubble wrap and padding”
“Many fragile items were broken.”
Customer Insights
Cost: $ 4729.00 from 18 reviews
Interstate Move Duration: 14 days from 32 reviews
Great Crew Members
Eugene | consistently responds to phone calls and texts, polite, prompt, respectful, informative |
Michael | great service rep during initial stages of the move |
Alex,Vito | they were fantastic and professional |
John | John called the night before, was on time, very polite |
Brian,Rob | lied from the start, severely under quoted |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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