Rocket Movers, LLC has been serving Georgetown and Central Texas since 1997. The company is based in Georgetown, with a service coverage that includes the State of Texas. As one of the movers in Round Rock, TX, it's registered and insured, affirming its reputation with a Better Business Bureau membership. Rocket Movers provides residential and commercial moving services, offering professional packing, crating, storage, and specialized transportation for pianos, antiques, and artworks. They extend their offerings to sales of moving boxes and supplies. They notably differentiate their services by ensuring reliable, on-time performances with experienced movers using modern equipment, and offer customer-specific crew requests for consecutive moves.
Rocket Movers, LLC
About Rocket Movers, LLC
Additional Cities Served: Georgetown, Temple, Leander, Belton, Taylor, CameronShow More >
Moving Services
- Residential moving
- Commercial moving
- Packing services
- Crating services
- Storage services
- Piano moving
- Antique moving
- Artwork moving
- Sales of moving boxes and supplies
- Local and longdistance relocation services
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 12/09/21The TXDMV regulates moving companies that operate within the state of Texas.
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Rocket Movers, LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Rocket Movers, LLC elicits mixed feedback, with several customers expressing severe dissatisfaction regarding their experiences, while a significant number also report exceptionally positive outcomes and high levels of satisfaction with the service provided.
Recent Reviews Mention...
“great work by movers”
“great work by movers”
“These guys rocked”
2. Punctuality
Nationwide Average: 8.07/10
Rocket Movers, LLC generally demonstrates reliability and timeliness, with most customers reporting they arrive on time, despite a few instances of significant delays.
Recent Reviews Mention...
“Arrived 20 minutes later than stated.”
“Arrived within 15 minutes of scheduled time”
“on time”
3. Affordability
Nationwide Average: 7.69/10
Rocket Movers, LLC has generally been perceived as costly and not affordable, with many customers experiencing charges significantly higher than quoted, despite a few reviews finding their fees reasonable.
Recent Reviews Mention...
“Great price”
“Price was less than expected”
“Competitive price makes it affordable”
4. Communication
Nationwide Average: 7.53/10
Rocket Movers, LLC consistently underperforms with numerous instances of unprofessionalism and rudeness, though there are rare exceptions of positive interactions.
Recent Reviews Mention...
“hung up on me when talking about a move quote”
“refused to provide insurance information”
“communication was horrible and rude”
5. Stick to Prices
Nationwide Average: 5.99/10
Rocket Movers, LLC has a predominantly negative reputation with customers frequently paying more than expected, dealing with inaccurate estimates, unauthorized charges, and generally not honoring initial quotes or vouchers.
Recent Reviews Mention...
“quote wasn't "binding" and paid more than expected”
“Jon provided inaccurate space estimation over the phone”
“owner was rude and unhelpful”
6. Speed
Nationwide Average: 8.58/10
Rocket Movers, LLC generally receives positive feedback for being fast and efficient, although there are a few complaints about slow pace and unwarranted breaks.
Recent Reviews Mention...
“worked very efficiently”
“super efficient”
“fill up a moving truck in the blink of an eye”
7. Friendliness
Nationwide Average: 8.91/10
Rocket Movers, LLC displays a mixed sentiment among customers with several complaints about unprofessional behavior contrasted by numerous praises for their polite and professional staff.
Recent Reviews Mention...
“they are friendly”
“just seemed like good guys”
“rude and hung up on me”
8. Will Hire Again
Nationwide Average: 8.18/10
Rocket Movers, LLC experiences strong polarized opinions, with a notable number of customers expressing a clear intent not to rehire or recommend, amidst a smaller group of highly satisfied repeat customers.
Recent Reviews Mention...
“recommend this company and would hire again”
“would not hire again due to rudeness”
“wouldn't hesitate to use them again”
9. Professionalism
Nationwide Average: 8.31/10
Rocket Movers, LLC seems to have a divided reputation with numerous customers experiencing unprofessional behavior, while a few commend the team for their professionalism and attentiveness.
Recent Reviews Mention...
“they were very professional”
“Very professional”
“hard-working crew implies professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Rocket Movers, LLC consistently demonstrated a lack of responsibility and refusal to adequately address or rectify customer complaints and damages, accentuated by staff's rude behavior and ineffective resolution methods.
Recent Reviews Mention...
“refused to resolve damages without immediate payment”
“John was threatening and not resolving the issues”
“John was rude and not supportive”
11. Precision & Care
Nationwide Average: 8.01/10
Rocket Movers, LLC has received mixed reviews with several instances of damage and negligence contrasted by remarks of meticulous attention and care for belongings.
Recent Reviews Mention...
“respectful to my furniture”
“truck ran into the house, structurally damaging it”
“no dinged walls and took care with fragile boxes”
Customer Insights
Local Move Duration: 3 hours from 5 reviews
Great Crew Members
Kevin, Rakem | were very friendly and professional |
Jon | Thank you Jon and the crew |
John | owner John was great |
Jon, Rachel, Brionne | hard-working and professional |
Rachel, Olivia (Izzy), Kennedy | made our move an ease and kept a positive attitude |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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