Muscleman Moving & Piano Experts, founded nearly two decades ago by Michael Stackable, is a family-owned moving company based in Austin, Texas, with additional service areas including Houston, Dallas, San Antonio, and Lakeway. This licensed and insured company is distinguished by its creativity and expertise in handling any moving challenges, including specialty items like pianos, which sets them apart from others. They pride themselves on a less than 0.01% damage rate and their environmentally conscious operations. Muscleman offers a variety of services such as local and long-distance moving, packing, unpacking, storage, and handling of specialty items. They are recognized for their reliability, offering significant guarantees including $100,000 coverage and a $500 no-show guarantee, ensuring a stress-free moving experience for their clients. They serve both residential and commercial customers with high efficiency and care, always treating clients' belongings as their own.
Muscleman Moving & Piano Experts
About Muscleman Moving & Piano Experts
Additional Cities Served: Round Rock, Georgetown, Cedar Park, Portland, Lakeway, ManorShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Packing & Unpacking
- Storage Solutions
- FullService Moving
- OnSite (Labor Only)
- Piano Moving
- Specialty Item Moves
- Commercial Moving
- LastMinute Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Muscleman Moving & Piano Experts
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Muscleman Moving & Piano Experts consistently delivers excellent and professional moving services, with countless reviews highlighting their efficiency, reliability, and the exceptional care they provide for both belongings and customer satisfaction.
Recent Reviews Mention...
“great work by movers”
“they are always extremely professional”
“Rubin and crew were awesome”
2. Punctuality
Nationwide Average: 8.07/10
Muscleman Moving & Piano Experts consistently shows a high level of reliability, with the overwhelming majority of feedback highlighting their on-time performance, despite a few instances of delays.
Recent Reviews Mention...
“they were on time”
“arrived on time”
“were on time”
3. Affordability
Nationwide Average: 7.69/10
Muscleman Moving & Piano Experts consistently offers competitive, fair, and often lower prices compared to other options, showcasing a strong track record of working within customers' budgets and offering value for their service despite a few concerns regarding higher-than-expected costs for specific tasks.
Recent Reviews Mention...
“Best prices I've seen”
“pricing was fair and more reasonable than others”
“well within budget”
4. Communication
Nationwide Average: 7.53/10
Muscleman Moving & Piano Experts consistently demonstrates exceptional communication skills, with customers extensively praising the staff's responsiveness, helpfulness, and effectiveness in keeping clients informed and at ease throughout the moving process.
Recent Reviews Mention...
“office has great follow-up”
“office crew very helpful in communications”
“every single person was so kind and helpful”
5. Stick to Prices
Nationwide Average: 5.99/10
Muscleman Moving & Piano Experts generally meets or exceeds expectations by accurately adhering to their initial quotes, despite a few instances of dissatisfaction regarding honored quotes and final charges.
Recent Reviews Mention...
“exactly as promised”
“did not try to overcharge me”
“They stuck to their quote”
6. Speed
Nationwide Average: 8.58/10
Muscleman Moving & Piano Experts overwhelmingly receives praise for their efficiency and quickness, with a vast majority of customers acknowledging their ability to complete moves quickly, efficiently, and often ahead of schedule, despite one mention of slowness.
Recent Reviews Mention...
“efficient during the move”
“finished under the time we thought we needed”
“guys were fast”
7. Friendliness
Nationwide Average: 8.91/10
Muscleman Moving & Piano Experts consistently impresses with their remarkably polite, professional, and personable team, although there was an isolated instance of rudeness.
Recent Reviews Mention...
“were personable with great customer service”
“Very polite and friendly”
“Very nice”
8. Will Hire Again
Nationwide Average: 8.18/10
Muscleman Moving & Piano Experts receive overwhelmingly positive feedback, indicating a high likelihood of repeat business and strong recommendations, despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“highly recommend them”
“have hired this company several times”
“would definitely hire Rubin and crew again”
9. Professionalism
Nationwide Average: 8.31/10
Muscleman Moving & Piano Experts consistently receives high praise for their thoroughness, respectful attitude, hard work, trustworthiness, and skilled handling of situations, with only a rare mention of unprofessional behavior.
Recent Reviews Mention...
“showed professionalism and thoroughness”
“extremely professional”
“Great attitude and respectful”
10. Conflict Handling
Nationwide Average: 4.07/10
Muscleman Moving & Piano Experts generally show a high degree of responsiveness and effort to address and solve problems, with numerous instances of going above and beyond to rectify issues, despite a few negative experiences.
Recent Reviews Mention...
“improvised and got the job done when ran into a snag”
“impressively flexible, rescheduled right away”
“did not rectify the situation, left the customer crying”
11. Precision & Care
Nationwide Average: 8.01/10
Muscleman Moving & Piano Experts consistently demonstrates a high level of professionalism and diligence, ensuring that all items, including delicate and heavy objects, are moved without damage, with specific accolades for their meticulous wrapping, packing, and careful maneuvering to avoid any harm to belongings or property.
Recent Reviews Mention...
“everything was moved without any damage”
“took time to ensure smooth move without damages”
“All plates, furniture, and electronics were intact”
Customer Insights
Local Move Duration: 5 hours from 21 reviews
Great Crew Members
| Ruben, Louis | ensured no damage and had great customer service |
| Rubin | Rubin and crew helped move a full house with heavy machines efficiently |
| Mike, Jordan, Zane | fantastic and respectful towards belongings and home |
| Mike | Mike supervised all three moves and takes incredible care |
| Christi | very helpful and scheduled our move efficiently |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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