A-1 Freeman Moving Group is a well-established moving company based in Houston, Texas since 1974. With over four decades of experience, they provide a comprehensive range of services including residential moving services, corporate moving, employee relocation services, records management, professional storage, and emergency response. Their residential moving services include local, long-distance, and international moving, as well as services for government, military, and senior moves. A-1 Freeman Moving Group prides itself on offering superior quality, value, and a single-source solution for all types of moving, relocation, logistics, and transportation needs. Their emphasis on delivering excellent customer service has allowed them to operate alongside other quality moving companies in Houston, TX. Notably, their extensive experience has lent them a steady foothold in the industry.
A-1 Freeman Moving Group
About A-1 Freeman Moving Group
Additional Cities Served: Pearland, Sugar Land, League City, Baytown, Missouri City, GalvestonShow More >
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Government & Military Movers
- Senior Movers
- Specialized Moving
- Packing
- Loading and unloading
- Storage
- Installation and assembly
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of A-1 Freeman Moving Group
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
A-1 Freeman Moving Group has garnered a predominance of high praise for their professionalism, efficiency, and exceptional moving services, although it's offset by a notable number of severe criticisms regarding damage, poor service, and organization issues.
Recent Reviews Mention...
“excellent job by the moving company”
“expertly packed entire requested contents”
“received the lowest rate but given poor overall experience”
2. Punctuality
Nationwide Average: 8.07/10
A-1 Freeman Moving Group has mixed feedback, with numerous instances of being on time or early counterbalanced by several reports of late arrivals and rescheduling.
Recent Reviews Mention...
“were moved into our new house quickly”
“delivery was later than the estimated date”
“arrived 1 hour before my 8am appointment”
3. Affordability
Nationwide Average: 7.69/10
A-1 Freeman Moving Group is highly regarded for offering competitive rates and cost-saving opportunities, despite an isolated complaint about pricing policy.
Recent Reviews Mention...
“gave us the lowest rate”
“gave the lowest price of 8 companies”
“charged me full price despite my packing”
4. Communication
Nationwide Average: 7.53/10
A-1 Freeman Moving Group receives mixed reviews with many clients praising their responsiveness and ease of communication, while a notable portion reports significant issues with responsiveness and professionalism.
Recent Reviews Mention...
“pleasure to work with”
“had to call multiple times for actual delivery date”
“Rupert and Heidi were so easy to speak with”
5. Stick to Prices
Nationwide Average: 5.99/10
A-1 Freeman Moving Group receives mixed reviews, with some customers appreciating the accuracy and transparency, while others report issues with unexpected charges and costs exceeding estimates.
Recent Reviews Mention...
“handled the mishap with the insurance claim promptly and professionally”
“no hidden costs and everything was delivered as promised”
“did not stick to quoted price”
6. Speed
Nationwide Average: 8.58/10
A-1 Freeman Moving Group is generally regarded as efficient and quick, with many customers praising their fast and reliable service, despite a few reports of slowness and inefficiency.
Recent Reviews Mention...
“Delivered my items within 2 days”
“managed every step efficiently”
“thanks for the quick unload”
7. Friendliness
Nationwide Average: 8.91/10
A-1 Freeman Moving Group overwhelmingly receives praise for its professional, courteous, and pleasant team, despite a few isolated complaints regarding respect and professionalism.
Recent Reviews Mention...
“packers, movers, craters were professional and a pleasure”
“Packers were courteous”
“no respect for clients implies unfriendly service”
8. Will Hire Again
Nationwide Average: 8.18/10
A-1 Freeman Moving Group seems to have a predominantly positive reception, though it is not without its critics.
Recent Reviews Mention...
“would highly recommend to anyone”
“I highly recommend this moving company”
“would not hire them again due to bad experience”
9. Professionalism
Nationwide Average: 8.31/10
A-1 Freeman Moving Group receives mixed feedback, predominantly praising the team's expertise and helpfulness, despite criticisms regarding unprofessional behaviors and handling issues by some members.
Recent Reviews Mention...
“everyone involved was professional”
“delivered company commented on careless handling by movers”
“Extremely helpful crew”
10. Conflict Handling
Nationwide Average: 4.07/10
A-1 Freeman Moving Group exhibits inconsistent efforts, with few instances of commendable responsiveness but predominately displays a lack of initiative and accountability in addressing customer grievances.
Recent Reviews Mention...
“poor response to insurance claim for damaged furniture”
“deny everything”
“damages were somewhat compensated”
11. Precision & Care
Nationwide Average: 8.01/10
A-1 Freeman Moving Group appears to have a polarized reputation, with many customers praising their meticulousness and attentiveness, while a significant number report substantial damage and mishandling of their belongings.
Recent Reviews Mention...
“packed all goods with great care”
“furniture and boxes were heavily damaged”
“Everything was packed so securely”
Customer Insights
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Greg Rupert | Greg Rupert was professional and a pleasure to work with |
| Robin Mcgregor | Packers were courteous and very efficient |
| Juan | Juan made it a stress-free experience |
| Rupert,Heidi,Juan | our contacts were easy to speak with, Juan made moving simple |
| Bill Brock | Bill's cooperation and assistance were excellent |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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