Armstrong Relocation makes moving a breeze with meticulous services that ensure no detail is overlooked. Headquartered in Houston, this company has 31 locations across the country. Whether you’re relocating your home, office, or facility – be it across town, within Texas, or even around the world, these specialists will provide you with a premier moving experience. Armstrong Relocation’s highly acclaimed team serves thousands of families each year. Considered among other reliable movers serving Houston, TX, it also specializes in commercial services, ranging from employee relocation and space decommissioning to technology disconnect and reconnect support. A comprehensive suite of logistics solutions is available as well. Through Armstrong’s vast network of national partners, the company is able to meet all of its clients’ storage and warehousing needs, including asset management, fulfillment, and final mile delivery. Armstrong Relocation was established in 1991. This BBB-accredited mover is a proud interstate agent for United Van Lines, America’s largest moving company.
Armstrong Relocation
About Armstrong Relocation
Additional Cities Served: Bellaire, South Houston, La Marque, West University Place, Fulshear, TomballShow More >
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 12/10/21The TXDMV regulates moving companies that operate within the state of Texas.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Armstrong Relocation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Armstrong Relocation receives mixed reviews, with several clients praising Jonathan and his crew for exceptional service, yet a significant number expressing dissatisfaction due to poor service and negative experiences.
Recent Reviews Mention...
“Jonathan and his crew did an amazing job”
“great job by Jonathan and his crew”
“Jonathan and crew provided outstanding service”
2. Punctuality
Nationwide Average: 8.07/10
Armstrong Relocation generally struggles with timeliness, as evidenced by numerous instances of late arrivals and delayed deliveries, despite a singular instance of promptness.
Recent Reviews Mention...
“Jonathan was on time for the move”
“Packers and movers arrived late”
“no delivery date even after 3 weeks”
3. Affordability
Nationwide Average: 7.69/10
Armstrong Relocation receives mixed feedback with some customers finding great value in their services, while others criticize the company for overcharging and delivering unsatisfactory service.
Recent Reviews Mention...
“tons of value, implying good affordability”
“company was paid $8K for unsatisfactory service”
“Skip provided the best estimate from 4 companies”
4. Communication
Nationwide Average: 7.53/10
Armstrong Relocation generally excels, with customers frequently praising the team for being communicative and keeping them in the loop, although there were instances of customers feeling they had to initiate most communication or their concerns being dismissed.
Recent Reviews Mention...
“they were communicative”
“Jonathan was communicative throughout the process”
“constantly kept in the loop as move progressed”
5. Stick to Prices
Nationwide Average: 5.99/10
Armstrong Relocation generally falls short, with mixed experiences ranging from offering a comprehensive quote to significantly exceeding initial quotes upon service completion.
Recent Reviews Mention...
“Skip gave us a quote that included full-service”
“wanted payment before delivery”
“quoted $200 but charged $800”
6. Speed
Nationwide Average: 8.58/10
Armstrong Relocation has received mixed feedback, with some customers praising their quick and efficient service, while others criticized them for slowness, poor organization, and delays.
Recent Reviews Mention...
“they were quick and efficient”
“working slow”
“Quick and easy move”
7. Friendliness
Nationwide Average: 8.91/10
Armstrong Relocation generally receives positive feedback for their great attitudes, niceness, respectfulness, and hardworking crew, despite isolated complaints about lack of interest in customer satisfaction.
Recent Reviews Mention...
“complainers and showed lack of interest in customer satisfaction”
“everyone involved had great attitudes”
“they were very nice and respectful”
8. Will Hire Again
Nationwide Average: 8.18/10
Armstrong Relocation has mixed feedback, with several customers expressing high satisfaction and likelihood of rehiring, while a notable portion would not consider using their services again.
Recent Reviews Mention...
“would choose Armstrong Relocation Houston”
“would hire again”
“highly recommend them and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Armstrong Relocation receives glowing reviews for its efficient, hard-working, and experienced team, although there is a singular complaint about a main driver not resolving issues.
Recent Reviews Mention...
“Delivery was professional and efficient”
“very professional and experienced”
“fantastic job by Jonathan and his crew”
10. Conflict Handling
Nationwide Average: 4.07/10
Armstrong Relocation predominantly receives criticism for their lack of response and action to address issues, aside from one instance where they significantly exceeded expectations for customer satisfaction.
Recent Reviews Mention...
“went above and beyond for satisfaction”
“haven't heard back about a refund for issues faced”
“no attempt to rectify delay issue”
11. Precision & Care
Nationwide Average: 8.01/10
Armstrong Relocation shows a mixed track record with several instances of excellent packing and securing of items contrasted by significant complaints regarding carelessness and damage, leading to dissatisfaction among some customers.
Recent Reviews Mention...
“items were always secured and arrived organized”
“Packed items really well with care”
“elderly packers were slow and items carelessly thrown in boxes”
Customer Insights
Interstate Move Duration: 7 days from 3 reviews
Great Crew Members
| Jonathan | did an amazing job packing up everything |
| Jonathan, Anthony, Alejandro, Armando | professional and efficient delivery |
| Jonathan | Jonathan and his crew did a fantastic job |
| Jonathan | Jonathan did a great job and was professional |
| Jonathan | Jonathan and crew packed everything quick and well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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