Entrust Movers is a Houston-based moving company with over 15 years of experience providing local and long-distance moving services in Houston, TX. They serve the Houston area, including Downtown Houston, Midtown Houston, Inner Loop Houston, and other surrounding cities. The company is known for its commitment to excellent service and affordability, offering moving, packing, loading, and unloading services for apartments, homes, and offices. With a strong focus on personalized service and guaranteed satisfaction, Entrust Movers has received great ratings for their efficient, flexible, and value-driven services. The company's moving crews are experts in logistics, making handling moves through elevators, tight spaces, and stairs hassle-free.
Entrust Movers
About Entrust Movers
Additional Cities Served: Sugar Land, Missouri City, Texas City, Friendswood, Rosenberg, Deer ParkShow More >
Moving Services
- Apartment Movers
- Household Movers
- Office Movers
- Local Movers
- Long Distance Movers
- Moving and Packing
- Movers in Houston
- Packing and Loading
- Local Moving Service
- Free Moving Estimate
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Entrust Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Entrust Movers generally receives positive reviews for their user-friendly website, quick service, and excellent pricing, though they have had instances of significantly negative experiences.
Recent Reviews Mention...
“Extremely happy with Entrust Movers”
“everything went smooth”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Entrust Movers generally meets expectations, though instances of being late do occur.
Recent Reviews Mention...
“they were on time”
“they show up on time”
“they called when on the way”
3. Affordability
Nationwide Average: 7.69/10
Entrust Movers is highly praised for its reasonable rates, including a $75 an hour plus a flat rate, and amazing pricing.
Recent Reviews Mention...
“price was the best I was quoted”
“paid by the hour, not worth it due to slowness”
“Reasonably priced compared to other companies”
4. Communication
Nationwide Average: 7.53/10
Entrust Movers has mixed reviews, with some customers experiencing poor communication regarding assistance, while others praised the quick and polite responses from staff like Mike.
Recent Reviews Mention...
“Sean provided excellent customer service”
“always attentive to answer any of my questions”
“Mike is very responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Price was what he quoted”
“price was the same as quoted”
“quoted price was adhered to”
6. Speed
Nationwide Average: 8.58/10
Entrust Movers receives mixed reviews, with some customers appreciating their quick and thorough work while others criticize their efficiency and move duration.
Recent Reviews Mention...
“time efficient”
“took too long due to slowness and inexperience”
“moving process was quick and easy”
7. Friendliness
Nationwide Average: 8.91/10
Entrust Movers showcases exceptional amiability, highlighted by the movers' niceness and Mike's polite and professional demeanor.
Recent Reviews Mention...
“no complaining about my 3rd to 3rd floor move”
“team was Fantastic!!”
“good and positive attitude”
8. Will Hire Again
Nationwide Average: 8.18/10
Entrust Movers have mixed reviews ranging from high praise and intentions of future engagements to dissatisfaction and refusal to reuse their services.
Recent Reviews Mention...
“Extremely happy with Entrust Movers”
“would hire again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Entrust Movers received mixed reviews, highlighting instances of both excellent customer service and professionalism, as well as notable concerns regarding the crew's lack of professionalism.
Recent Reviews Mention...
“professional with all my needs”
“very professional guys”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Entrust Movers show a disappointing lack of initiative to assist disabled customers.
Recent Reviews Mention...
“no satisfactory action taken regarding theft”
“Manager worked to rectify the situation with a discount”
“didn't show willingness to assist disabled customers”
11. Precision & Care
Nationwide Average: 8.01/10
Entrust Movers has mixed reviews indicating that while they are often diligent and cautious, particularly with sensitive items, there have been instances of negligence.
Recent Reviews Mention...
“lots of items broken despite warnings”
“careful with items”
“cash was stolen during the move”
Customer Insights
Local Move Duration: 6 hours from 7 reviews
Great Crew Members
| Francisco | Francisco was the lead mover and fantastic |
| Sean | provided excellent customer service |
| Mike,Andy | Mike managed greatly, Andy highly recommended |
| Marcelo | Marcelo and his team did an awesome job |
| Mike,Marcial | Mike is very knowledgeable and helpful, Marcial provided great customer service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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