International Van Lines is a highly-rated moving company offering national and international moving services across over 140 countries. Established in 2000, the company provides various services, including packing, loading, storage, insurance, international auto shipping, and specialized moving services. It covers the continental United States with a fully licensed national and international moving service. The company operates under strict guidelines, and all its movers undergo background checks and drug testing. International Van Lines prides itself on providing a seamless moving experience, from getting a moving estimate and coordinating every step to customizing service offerings based on clients' requirements. If you are looking for other quality moving companies in Houston, TX, you can check our city page.
International Van Lines
About International Van Lines
Additional Cities Served: Pasadena, Pearland, Deer Park, Alvin, Bellaire, South HoustonShow More >
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- International moving services
- Small move services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Furniture moving services
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Summarized Review of International Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
International Van Lines consistently delivers outstanding moving services with a high emphasis on customer satisfaction, professionalism, and efficiency, despite a few instances of customer discontent.
Recent Reviews Mention...
“Jack and Daniel completed the task with efficiency”
“exceptional setup of workstations and gadgets”
“quickly and well done move”
2. Punctuality
Nationwide Average: 8.07/10
International Van Lines demonstrates generally reliable and timely service despite a few instances of delay and communication issues.
Recent Reviews Mention...
“they delayed my delivery and were unreachable”
“they were punctual”
“late delivery”
3. Affordability
Nationwide Average: 7.69/10
International Van Lines generally receives positive feedback for offering reasonable and clear pricing, despite some criticisms regarding unexpected increases and extra charges.
Recent Reviews Mention...
“increased the cubic feet by 60% later”
“well within our budget”
“25 grand was paid, extremely expensive”
4. Communication
Nationwide Average: 7.53/10
International Van Lines exhibits a polarized customer sentiment, with experiences ranging from poor responsiveness and lack of communication to outstanding customer service characterized by proactive updates, clarity, and thorough assistance.
Recent Reviews Mention...
“Their 'compliance' team is useless and incompetent”
“called us to make sure everything went smoothly”
“extremely hard to reach them for any help”
5. Stick to Prices
Nationwide Average: 5.99/10
International Van Lines has received mixed feedback, with some customers praising the company for its honesty and comprehensive, accurate quotes without unexpected costs, while others criticized it for charging extra fees, increasing costs unexpectedly, and lacking accountability for damages or repairs.
Recent Reviews Mention...
“increased the cubic feet by 60% later”
“charged extra fees for long carry and made up the distance”
“no accountability for any damage or repair”
6. Speed
Nationwide Average: 8.58/10
International Van Lines generally demonstrates impressive efficiency and promptness, despite a few reports of delays and lack of speed.
Recent Reviews Mention...
“unbeatable speed”
“efficient throughout”
“day laborers hired with ZERO experience”
7. Friendliness
Nationwide Average: 8.91/10
International Van Lines overwhelmingly receives praise for the kindness, politeness, and friendly attitudes of their staff, despite a few isolated incidents of unprofessional behavior.
Recent Reviews Mention...
“they showed kindness”
“their drivers are very unpleasant”
“they were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
International Van Lines demonstrates a predominantly strong positive sentiment among customers, with many expressing eagerness to use their services for future moves despite a minority of dissatisfied voices.
Recent Reviews Mention...
“Several thousand dollars gone - plain fraud”
“will hire the same team again for my next relocation”
“Everything went smoothly”
9. Professionalism
Nationwide Average: 8.31/10
International Van Lines generally exhibits high levels of professionalism, dedication, and efficiency, with numerous statements praising the crew's expert handling, attention to detail, and courteous demeanor, despite a few instances of dissatisfaction and reports of unprofessional conduct.
Recent Reviews Mention...
“Their 'compliance' team is useless and incompetent”
“felt like a well-rehearsed performance”
“Jack and Daniel worked efficiently and kindly”
10. Conflict Handling
Nationwide Average: 4.07/10
International Van Lines shows a stark divide in customer feedback, where some customers experienced outstanding service recovery efforts, while a significant number found the company unresponsive and ineffective in addressing and rectifying issues.
Recent Reviews Mention...
“still can't contact anyone for help or compensation”
“Their 'compliance' team is useless and incompetent”
“lacked any sense of accountability”
11. Precision & Care
Nationwide Average: 8.01/10
International Van Lines overwhelmingly receives praise for delicately packing, using protective materials, and ensuring the safe transport of belongings, although there are a few reports of damaged or missing items.
Recent Reviews Mention...
“delicately packing and loading everything”
“used padded straps and special boards to avoid damage”
“showcased their concern and caution with items”
Customer Insights
Cost: $ 6985.00 from 4 reviews
Great Crew Members
| Jack, Smith | meticulous listing and proper arrangement |
| Jack, Daniel | Jack and Daniel worked efficiently and kindly |
| James | prompt and kept me informed |
| Michael,John | packed our belongings expertly and made moving easy |
| John | John calmed my fears about moving |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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