JT Melia Moving & Storage Co., Inc.

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MoversChevron RightTexasChevron RightHoustonChevron RightJT Melia Moving & Storage Co., Inc.
Very Good
based on 493+ data points
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About JT Melia Moving & Storage Co., Inc.

For over 50 years, JT Melia Moving & Storage has been a trusted company for families and businesses requiring movers in Houston, TX. It is family-owned and operated, with an exceptional reputation for integrity and reliability. JT Melia’s movers are all hand-picked employees, not contractor movers. They are up to date with Texas DOT standards, which means that these crews can provide excellent service and protection for all of their customers’ belongings. The company also has an A+ BBB rating and five-star reviews on Google. It is known to handle each move with care, wrapping all the furniture in protective material so no item gets damaged during transport. As an agent for National Van Lines, JT Melia has the expertise and resources to provide trouble-free interstate and international moves. It offers free, honest moving quotes. That way, you know exactly what to expect before signing on the dotted line.

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Moving Services

  • Residential Moves
  • Apartment Movers
  • Commercial and Office Movers
  • Long Distance and International Moves
  • Packing and Custom Crating
  • Loading and Transport
  • Unloading and Reassembling furniture
  • Unpacking
  • Moving Oversized, Fragile or Delicate Items
  • Storage Services

Awards

Top 10 Movers in Houston, TX 2024 award
Top 10 Movers in Houston, TX 2023 award
Top 10 Movers in Houston, TX 2022 award

Have feedback for JT Melia Moving & Storage Co., Inc.?

Summarized Review of JT Melia Moving & Storage Co., Inc.

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9/10

Nationwide Average: 8.44/10

Comment Dots

JT Melia Moving & Storage Co., Inc. is overwhelmingly praised for its professionalism, reliability, and exceptional service, despite a few reports of dissatisfaction and damage.

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Recent Reviews Mention...

great work by movers

consistent, reliable and professional

great work by movers

2. Punctuality

9.06/10

Nationwide Average: 8.07/10

Comment Dots

JT Melia Moving & Storage Co., Inc. consistently demonstrates a strong commitment to being on time, receiving overwhelmingly positive feedback for their timeliness.

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Recent Reviews Mention...

were prompt

they were on time

They are prompt

3. Affordability

8.17/10

Nationwide Average: 7.69/10

Comment Dots

JT Melia Moving & Storage Co., Inc. is highly regarded for its reasonable prices and excellent value, despite rare feedback about higher costs for smaller jobs or additional charges.

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Recent Reviews Mention...

Stress-free excellent value

The bid was completely reasonable

it didn’t cost me an arm and a leg

4. Communication

8.89/10

Nationwide Average: 7.53/10

Comment Dots

JT Melia Moving & Storage Co., Inc. consistently excels in keeping clients informed, showing flexibility, responsiveness, and professionalism, with particular praise for individuals like Rosemary and Isaac, though there were isolated incidents of unaddressed damage concerns.

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Recent Reviews Mention...

kept me informed throughout the move

their scheduling team was very responsive and flexible

very willing to listen to direction

5. Stick to Prices

6.77/10

Nationwide Average: 5.99/10

Comment Dots

JT Melia Moving & Storage Co., Inc. generally demonstrates a strong adherence, though there are isolated instances of dissatisfaction concerning final charges exceeding initial estimates.

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Recent Reviews Mention...

Worth every penny

came under the quoted amount

garage items not moved though included in quote

6. Speed

9.13/10

Nationwide Average: 8.58/10

Comment Dots

JT Melia Moving & Storage Co., Inc. consistently demonstrates a high level of efficiency and speed in completing moves, with the vast majority of customers praising the crew for working quickly, effectively, and finishing jobs sooner than expected, despite a couple of mentions of unnecessary delays or lack of direction.

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Recent Reviews Mention...

Movers were quick

fast

worked continuously

7. Friendliness

9.57/10

Nationwide Average: 8.91/10

Comment Dots

JT Melia Moving & Storage Co., Inc. consistently receives praise for their courteous, professional, and genuinely kind approach to customer service across numerous reviews, demonstrating a strong commitment to ensuring a positive and respectful moving experience.

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Recent Reviews Mention...

Movers were friendly

the guys were very respectful

Awesome job

8. Will Hire Again

8.8/10

Nationwide Average: 8.18/10

Comment Dots

JT Melia Moving & Storage Co., Inc. is highly recommended by the overwhelming majority of customers for their professionalism and quality service, with only a few expressing dissatisfaction.

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Recent Reviews Mention...

would hire again

recommend this company and would hire again

recommend this company and would hire again

9. Professionalism

9.25/10

Nationwide Average: 8.31/10

Comment Dots

JT Melia Moving & Storage Co., Inc. is overwhelmingly regarded as having a highly professional, hardworking, and courteous team, with nearly all reviews praising their efficiency and professionalism despite a few criticisms regarding a lack of professionalism in specific instances.

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Recent Reviews Mention...

were professional

professional in their work

Awesome job

10. Conflict Handling

3.72/10

Nationwide Average: 4.07/10

Comment Dots

JT Melia Moving & Storage Co., Inc. exhibits a polarized performance, with instances of negligence and indifference towards customers' complaints as well as positive actions showing accountability and settlements on damages.

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Recent Reviews Mention...

tried to leave without fixing issues, not willing to right wrongs

did not respond to my complaint about the damage

only offered $200 for significant damage

11. Precision & Care

8.39/10

Nationwide Average: 8.01/10

Comment Dots

JT Melia Moving & Storage Co., Inc. overwhelmingly receives praise for their meticulous attention and respect towards customer belongings, despite a few instances of reported damage.

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Recent Reviews Mention...

great accountability and protection of my goods

very respectful with all our belongings

moved our things with care

Great Crew Members icon

Great Crew Members

Isaaclistened to direction, moved things with care
Chris, RigoChris, Rigo, and the driver were hardworking and professional
Isaac,RosemaryIsaac for efficient evaluation, Rosemary for excellent communication
Brandon,MarkBrandon showed kindness, flexibility and cheerfulness. Mark was amazing
RosemaryRosemary was extremely helpful with scheduling
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact JT Melia Moving & Storage Co., Inc.

Location
2527 Fairway Park Dr, Houston, TX, 77092
Phone
(713) 683-8585
Link
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