Point2Point is a Texas-based third-party logistics (3PL) company, specializing in last-mile delivery of heavy goods. Since 2015, they have been providing services such as warehousing, logistics, transportation, and furniture assembly and installation services for residential, commercial, or hotel customers. Known for serving areas including Houston, TX and beyond, Point2Point reaches nearly 80% of the 30 million consumers in Texas. Utilizing industry-leading software and experienced delivery teams, their ultimate goal is to ensure a superior customer experience. Furthermore, they provide tailored services according to each client's unique needs, taking pride in being an extension of their customer's business.
Point2Point
Moving Services
- Last Mile Delivery
- Receiving & Warehousing
- Logistics Support
- Installation Services
- Storage
- Packing & Crating Services
- White Glove Delivery Services
- Moving Solutions for Household Goods
- Distribution Services for Furniture Retailers
- Turnkey Distribution Services
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Point2Point
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.84/10
Nationwide Average: 8.44/10
Point2Point appears to have a sharply polarized reputation with numerous customers indicating severe dissatisfaction and unprofessional service, while an equally significant subset praises their efficiency, professionalism, and overall great moving experiences.
Recent Reviews Mention...
“awesome delivery experience”
“they were prompt and professional”
“great work by movers”
2. Punctuality
6.05/10
Nationwide Average: 8.07/10
Point2Point has mixed reviews with numerous instances of delays and lack of timeliness, balanced by several reports of early or on-time arrivals.
Recent Reviews Mention...
“Prompt in their arrival.”
“called ahead”
“delivery came as promised”
3. Affordability
6.52/10
Nationwide Average: 7.69/10
Point2Point generally offers very reasonable rates and significant discounts, though there are rare instances of unexpected costs causing dissatisfaction among some customers.
Recent Reviews Mention...
“charge $250 to re-deliver”
“fair with their pricing”
“they were the cheapest”
4. Communication
5.53/10
Nationwide Average: 7.53/10
Point2Point has a polarized reputation with numerous complaints about poor communication practices and unresponsiveness, but also commendable instances of swift replies, proactive updates, and satisfactory interactions from the owner and some staff.
Recent Reviews Mention...
“they were very communicative”
“The company stayed in contact the whole time”
“Courteous and knowledgeable.”
5. Stick to Prices
4.19/10
Nationwide Average: 5.99/10
Point2Point generally provides accurate and thorough quotes, with a tendency to adjust costs favorably for the customer, despite a rare instance of charging more than initially quoted.
Recent Reviews Mention...
“promised delivery dates were not met”
“did not stick to a delivery time frame ”
“wanted to charge me again for their mistake”
6. Speed
7.87/10
Nationwide Average: 8.58/10
Point2Point receives mixed reviews, with many praising their efficiency and quick service, but a notable number experiencing significant delays and slower-than-expected moves.
Recent Reviews Mention...
“quick in and out delivery”
“Quick and efficient move.”
“they were quick”
7. Friendliness
8.82/10
Nationwide Average: 8.91/10
Point2Point generally receives acclaim for its polite, professional, and courteous team, despite a few instances of unprofessional behavior.
Recent Reviews Mention...
“very nice guys”
“Work well together, showing friendliness.”
“they are friendly”
8. Will Hire Again
6.95/10
Nationwide Average: 8.18/10
Point2Point receives mixed feedback, with some customers expressing strong dissatisfaction and unwillingness to rehire, while others show enthusiastic support and intent to use their services again.
Recent Reviews Mention...
“very pleased with the service”
“recommend this company and would hire again”
“Thanks implies willingness to hire again”
9. Professionalism
7.6/10
Nationwide Average: 8.31/10
Point2Point receives mixed reviews, with numerous clients highlighting their remarkable professionalism and courtesy, while others report significant issues regarding unprofessional behavior, disorganization, and lack of preparedness.
Recent Reviews Mention...
“they were prompt and professional”
“Conducted themselves professionally.”
“the crew was professional”
10. Conflict Handling
2.01/10
Nationwide Average: 4.07/10
Point2Point generally demonstrates a lack of effort and responsiveness in addressing mistakes, although there are isolated instances where management took steps to resolve issues effectively.
Recent Reviews Mention...
“no effort to reroute a delivery truck”
“did not offer any solutions for their mistake”
“has taken weeks to get my delivery”
11. Precision & Care
7.77/10
Nationwide Average: 8.01/10
Point2Point generally receives praise for their attentiveness and caution, though there are significant concerns from a few customers about damages and losses.
Recent Reviews Mention...
“handled my items with care”
“made sure it was properly packed, so no damage was done”
“high attention to detail”
Customer Insights
Local Move Duration: 6 hours from 4 reviews
Great Crew Members
| Haul6,Haultt6 | Haul6 and Haultt6 were praised for their professionalism and friendliness |
| Juan | so thoughtful and caring in setting up furniture |
| Larry | Larry went above and beyond, was patient, and attentive to detail |
| Mark,Francis | were communicated with but not helpful |
| David,Juan | did a great job at delivery, clean and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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