Smart Penny Moving has been providing exceptional moving services in the Boston-area for over nine years. The company is based in Cambridge, MA, with a service location in North Reading, MA. Their services include local, long-distance, and commercial moving, as well as packing and storage options. They boast an A+ rating with the Better Business Bureau and are recognized as Top Pros on HomeAdvisor and Thumbtack. What sets Smart Penny Moving apart from other Houston, TX moving services is their focus on trust, care, and reliability, as well as being the only moving company in Massachusetts to offer financing options to clients.
Smart Penny Moving - Houston Movers
About Smart Penny Moving - Houston Movers
Additional Cities Served: Pearland, Missouri City, Bellaire, West University Place, Jersey Village, Mont BelvieuShow More >
Moving Services
- Cheap local moving starting from $99/h
- Local moves up to $100 off
- Long distance moves up to $200 off
- Cash discount of 5%
- Free boxes for all moves (call for details)
- Military & first responders discount
- Free storage for 30 days
- Commercial moving services
- Packing services
- Storage services
Awards
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Summarized Review of Smart Penny Moving - Houston Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.26/10
Nationwide Average: 8.44/10
Smart Penny Moving - Houston Movers is highly praised for their efficient, professional service and kindness, though there were isolated reports of scheduling issues and unsatisfactory experiences.
Recent Reviews Mention...
“they were efficient and I'd use their services again”
“great work by movers”
“quick to respond and incredibly kind team”
2. Punctuality
9.16/10
Nationwide Average: 8.07/10
Smart Penny Moving - Houston Movers consistently demonstrates reliability and timeliness, with numerous instances of arriving on time, showing up early, and managing a schedule effectively, despite a solitary report of an estimator being late.
Recent Reviews Mention...
“they were on-time”
“arrived right on time”
“able to get us our preferred date and later time”
3. Affordability
9.28/10
Nationwide Average: 7.69/10
Smart Penny Moving - Houston Movers is highly praised for their very reasonable, competitive prices, often noted as the lowest or most fair in the area, making moving services very affordable and offering exceptional value.
Recent Reviews Mention...
“very reasonable quote”
“pricing is fair for the quality service”
“price was hundreds less than others”
4. Communication
9.25/10
Nationwide Average: 7.53/10
Smart Penny Moving - Houston Movers consistently demonstrates exceptional responsiveness, clarity, and kindness, ensuring a seamless, pleasant experience despite a singular report of a late call with excuses.
Recent Reviews Mention...
“got back to me quick”
“quick to respond and work with us”
“incredibly responsive and kind in communication”
5. Stick to Prices
6.59/10
Nationwide Average: 5.99/10
Smart Penny Moving - Houston Movers generally maintains transparency and accuracy with their pricing, though there has been an instance of significant deviation.
Recent Reviews Mention...
“very clear about pricing”
“total expenses came in under the original quote”
“the move cost over double the quote”
6. Speed
9.43/10
Nationwide Average: 8.58/10
Smart Penny Moving - Houston Movers consistently receives high praise for their efficiency and swift execution in completing moves, despite a single report of taking longer than estimated.
Recent Reviews Mention...
“fast and so efficient”
“were an incredibly kind/caring and quick team”
“packed everything up quickly”
7. Friendliness
9.59/10
Nationwide Average: 8.91/10
Smart Penny Moving - Houston Movers consistently showcased a team that was incredibly kind, caring, and professional, with repeated praises for their polite, respectful, and accommodating demeanor, making them a reliable and comforting choice for customers.
Recent Reviews Mention...
“incredibly kind/caring team”
“very personal interaction”
“very friendly”
8. Will Hire Again
9.16/10
Nationwide Average: 8.18/10
Smart Penny Moving - Houston Movers overwhelmingly receives endorsements for future engagements, with a vast majority expressing eagerness to use or recommend their services again, despite a couple of dissensions.
Recent Reviews Mention...
“definitely use their services again”
“highly recommend and will use in the future”
“do not have enough good things to say about them”
9. Professionalism
9.35/10
Nationwide Average: 8.31/10
Smart Penny Moving - Houston Movers is overwhelmingly praised for their professionalism, kind handling, preparedness, and expert furniture assembly, with only a solitary mention of a lack of experience.
Recent Reviews Mention...
“kind/caring team and very helpful”
“these are professional movers”
“great job with the assembly of furniture”
10. Conflict Handling
5.57/10
Nationwide Average: 4.07/10
Smart Penny Moving - Houston Movers shows a mixed performance, from showing utmost integrity and proactiveness in some instances to leaving issues like improperly assembled furniture and hidden parts unaddressed in others.
Recent Reviews Mention...
“foreman even helped me fix a door”
“handled the situation with utmost integrity”
“parts were hidden behind the door or left in a corner”
11. Precision & Care
9.04/10
Nationwide Average: 8.01/10
Smart Penny Moving - Houston Movers demonstrates exceptional care in their handling of belongings, consistently ensuring items, including fragile and valuable pieces, are wrapped securely, moved carefully, and arrive intact, with only one minor note of discrepancy.
Recent Reviews Mention...
“very careful with my things”
“careful with all items, floor, and walls”
“wrapped it securely and loaded it carefully”
Great Crew Members
| Alberto | got to know us and offered helpful suggestions |
| Rafael | foreman helped fix a door |
| Hilton | Hilton and his team were amazing |
| Alberto | crew led by Alberto never batted an eye at last minute changes |
| Henry | team was incredible |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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