With its home base in Houston, Texas, Westheimer Transfer & Storage Co. Inc. has a rich history that dates back to 1883. This fourth-generation family-owned moving company is not only part of the fabric of the city but is also recognized on a larger scale as one of Allied Van Lines' top domestic and international brokers and haulers. Serving areas inclusive of Harris County, League City, Pearland, Sugar Land, and The Woodlands, the company provides an array of services including residential moving, international moving, corporate relocations, and storage services. The company's reputation for reliability, exceptional service, and experienced staff is cleanly reflected in their AAA rating and abundance of positive customer reviews.
Westheimer Transfer & Storage Co. Inc.
About Westheimer Transfer & Storage Co. Inc.
Additional Cities Served: Pearland, Sugar Land, Texas City, Friendswood, Alvin, KatyShow More >
Moving Services
- Residential Move
- International Move
- Corporate Relocation
- Storage
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Inactive
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 09/05/23*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Westheimer Transfer & Storage Co. Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.59/10
Nationwide Average: 8.44/10
Westheimer Transfer & Storage Co. Inc. receives mixed reviews but is predominantly criticized for poor service, unprofessionalism, and causing damage, despite a few positive experiences.
Recent Reviews Mention...
“great work by movers”
“Westheimer Transfer & Storage made moving easy”
“Worst movers I have ever had.”
2. Punctuality
6.94/10
Nationwide Average: 8.07/10
Westheimer Transfer & Storage Co. Inc. frequently fails to meet its scheduled commitments, including issues with no shows, incorrect timings, and inadequate preparation, although there was at least one instance where the team arrived as planned.
Recent Reviews Mention...
“were timely”
“Showed up and completed the task quickly”
“each promise date was met”
3. Affordability
5.77/10
Nationwide Average: 7.69/10
Westheimer Transfer & Storage Co. Inc. is perceived negatively as customers had to incur additional costs by hiring extra services due to the company's failure.
Recent Reviews Mention...
“excellent value for money”
“SCAM PLEASE SAVE YOURSELF A LOT OF STRESS”
“increased the price significantly (~ 25%)”
4. Communication
5.94/10
Nationwide Average: 7.53/10
Westheimer Transfer & Storage Co. Inc. is overwhelmingly criticized for dishonesty, neglecting customer inquiries, and inadequate customer service, despite a singular praise for prompt estimate delivery.
Recent Reviews Mention...
“very responsive every step of the way”
“company that lies and cheats.”
“miscommunication about debris removal policy”
5. Stick to Prices
5.19/10
Nationwide Average: 5.99/10
Westheimer Transfer & Storage Co. Inc. generally struggles with fulfilling their commitments, delivering services on the promised date, and avoiding extra charges, despite one report of an accurate original estimate.
Recent Reviews Mention...
“THESE PEOPLE ARE THE WORST.”
“does not go for their commitments.”
“each promise date was met without issues”
6. Speed
8.65/10
Nationwide Average: 8.58/10
Westheimer Transfer & Storage Co. Inc. receives mixed reviews, with some customers experiencing long unload times and multiple load attempts, while others commend the company for having their entire house packed by 11am.
Recent Reviews Mention...
“Move was very fast”
“efficient work by movers”
“Luis and Marie were very efficient”
7. Friendliness
7.93/10
Nationwide Average: 8.91/10
Westheimer Transfer & Storage Co. Inc. receives mixed reviews, highlighted by commendations for professional and cooperative teams while also facing criticism for unprofessional behavior and rudeness from different members.
Recent Reviews Mention...
“horrible people.”
“crew was professional”
“extremely professional and courteous”
8. Will Hire Again
6.85/10
Nationwide Average: 8.18/10
Westheimer Transfer & Storage Co. Inc. overwhelmingly receives negative feedback with most customers stating they would not use or recommend their services again, despite a couple of exceptions expressing satisfaction.
Recent Reviews Mention...
“would hire again”
“highly recommend this company for moving”
“would definitely hire again”
9. Professionalism
7.88/10
Nationwide Average: 8.31/10
Westheimer Transfer & Storage Co. Inc. has received mixed reviews, with some customers describing their experience as exceptionally smooth and professional, while others criticized the lack of organization, customer service, and training among crew members.
Recent Reviews Mention...
“team was professional”
“Every team member was so professional”
“Professional”
10. Conflict Handling
1.52/10
Nationwide Average: 4.07/10
Westheimer Transfer & Storage Co. Inc. consistently demonstrates a lack of accountability and effort, from outright refusal to address issues to making unfulfilled promises and handling complaints with rudeness and indifference.
Recent Reviews Mention...
“initial refusal to remove boxes until military coordinator intervened”
“refused to repair the insured statue”
“made promises they never intended to keep”
11. Precision & Care
7.59/10
Nationwide Average: 8.01/10
Westheimer Transfer & Storage Co. Inc. has faced significant criticism, with customers reporting damage to their belongings and issues with storage conditions.
Recent Reviews Mention...
“handled my belongings with care”
“handled our belongings with care”
“regret the breakage.”
Customer Insights
Interstate Move Duration: 3 days from 7 reviews
Great Crew Members
| Raul | Raul and Team were professional and timely |
| Dan | Dan was extremely professional and responsive |
| Dan | Dan was a great agent and very bright |
| Dan | Dan did a great job keeping us informed |
| Angie,Garcia | Angie was super responsive, Garcia kept us updated and went above and beyond |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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