Max Movers, Inc. is a family-owned moving company based in Houston, Texas. Founded in 1984, the company has over 31 years of experience, not just as another one of the movers in Houston, TX, but in providing top-notch customer service to the locals. They offer a range of services including home moving, packing, and unpacking, and storage, all delivered by a team of over 50 full-time moving professionals. Their unique approach which prioritizes customer service has led to a 95% referral rate. The company also has a strong community focus and supports numerous local organizations. Not limiting themselves to local moving, Max Movers also provides interior design services and guarantees a successful move for its customers.
Max Movers, Inc.
About Max Movers, Inc.
Additional Cities Served: Pasadena, Bellaire, Humble, West University Place, Jersey Village, Prairie ViewShow More >
Moving Services
- Local moves
- Storage
- Packing & Unpacking
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 12/10/21The TXDMV regulates moving companies that operate within the state of Texas.
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Max Movers, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Max Movers, Inc. generally receives high praise for their professionalism, hard work, and excellent service, though there are a few reports of dissatisfaction regarding overcharging, damages, and unprofessional behavior.
Recent Reviews Mention...
“they are professional, hard working and take excellent care of items”
“they were incredible”
“upmost professionalism and courtesy”
2. Punctuality
Nationwide Average: 8.07/10
Max Movers, Inc. generally maintains a high level of timeliness, although there have been a few instances of significant delays.
Recent Reviews Mention...
“Punctual”
“showed up on time”
“delayed delivery over a month”
3. Affordability
Nationwide Average: 7.69/10
Max Movers, Inc. receives mixed feedback; while some customers find their pricing reasonable and competitive, others criticize the company for unexpected charges and perceive their services as overpriced.
Recent Reviews Mention...
“reasonably priced”
“They charged me extra money”
“they charge more and that is not honest”
4. Communication
Nationwide Average: 7.53/10
Max Movers, Inc. has experienced polarized feedback, ranging from excellent and helpful interactions to severe issues like misinformation, unwanted communications, and disrespectful behavior towards customers.
Recent Reviews Mention...
“excellent communication throughout the move”
“we were lied to as we paid ”
“several unwanted emails and texts”
5. Stick to Prices
Nationwide Average: 5.99/10
Max Movers, Inc. frequently charges customers more than initially quoted, with concerns ranging from unexpected distance charges to unanticipated storage fees, despite a few instances where they were commended for staying within or accurately estimating costs.
Recent Reviews Mention...
“charged an extra hour and a half for their tour”
“Charged extra for distance not previously quoted”
“we were lied to about climate control ”
6. Speed
Nationwide Average: 8.58/10
Max Movers, Inc. generally performs excellently and quickly, with most customers highlighting their fast and efficient services, despite a few reports of slower-than-expected moves.
Recent Reviews Mention...
“Moved and reassembled a grand piano in 10 minutes”
“fast”
“the packing was way faster than expected”
7. Friendliness
Nationwide Average: 8.91/10
Max Movers, Inc. overwhelmingly receives high praise for their courteous, patient, and professional demeanor, despite a couple of noted exceptions.
Recent Reviews Mention...
“courtesy imagineable”
“very friendly and patient”
“great service and professionalism all around”
8. Will Hire Again
Nationwide Average: 8.18/10
Max Movers, Inc. generally has a high level of customer satisfaction with many customers expressing a strong desire to use their services again, despite a few detractors.
Recent Reviews Mention...
“used this moving company twice”
“would not let them into my home again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Max Movers, Inc. is largely viewed as highly professional and hardworking, despite a few negative experiences regarding unprofessional behavior from some team members.
Recent Reviews Mention...
“professional, hard working”
“driver was combative and unapologetic”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Max Movers, Inc. shows a significant lack of effort in addressing customer concerns and damages, with a singular instance of making an effort to mend scratched furniture.
Recent Reviews Mention...
“insurance will not cover damage despite their suggestion”
“blamed the shipping company instead of taking responsibility”
“did not attempt to rectify lost items or storage issues”
11. Precision & Care
Nationwide Average: 8.01/10
Max Movers, Inc. generally maintains a high standard of care, with most clients appreciating their diligence and attention to detail, although a few experienced significant issues.
Recent Reviews Mention...
“all furniture was well wrapped prior to moving”
“care in wrapping and packing”
“furniture was not fully damaged but had some crack ”
Great Crew Members
Steven | Steven gave ideas for preserving wood floors |
David | David's crew was praised for excellent service |
Henry | Hard workers, especially Henry and his crew |
Albert, Rolando, Steven | Albert and Rolando for packing, Steven for the move day |
George, Hilario Jr., Jose A. | Ask for them! |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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