American moving company

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MoversChevron RightTexasChevron RightFort WorthChevron RightAmerican moving company
based on 534+ data points
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About American moving company

American Moving Company is a family-owned and operated business based in Dallas that has been providing moving services for over 15 years. This company specializes in moving homes, apartments and offices within the state of Texas, offering quality service 7 days a week including holidays. Apart from basic moving, American Moving Company also provide packing and unpacking services, and storage solutions. They boast of employing skilled, efficient movers and only use high-quality moving supplies. Key elements of their service include punctuality, free in-house guaranteed moving quotes, and a commitment to customer satisfaction, promising to charge less if a move takes less time.

Moving Services

  • Cheap moving services
  • Local moving services
  • Longdistance moving services
  • Crosscountry moving services
  • Small moving services
  • Piano moving services
  • Appliance moving services
  • Lastminute moving services
  • Furniture moving services
  • Packing services

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Summarized Review of American moving company

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.51/10

Nationwide Average: 8.44/10

Comment Dots

American moving company generally receives negative reviews for experiences ranging from broken furniture and stolen items to poor service, though a few customers have reported satisfactory or excellent moving experiences.

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Recent Reviews Mention...

great work by movers

great job by movers

great service

2. Punctuality

8.39/10

Nationwide Average: 8.07/10

Comment Dots

American moving company has been consistently late and has failed to notify customers of delays properly.

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Recent Reviews Mention...

they scheduled around my schedule

On time

ran on time

3. Affordability

7.76/10

Nationwide Average: 7.69/10

Comment Dots

American moving company generally seems to be perceived as expensive by customers, with concerns about being charged by the item or overall high costs, although there is one report of savings.

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Recent Reviews Mention...

extremely expensive due to the need for legal action

Super cheap

was quoted almost double and unexpected charges

4. Communication

7.23/10

Nationwide Average: 7.53/10

Comment Dots

American moving company has been consistently criticized for their poor communication, with issues ranging from misunderstandings, ignoring calls and messages, providing inadequate information about delays, and failure to respond to complaints and damage reports.

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Recent Reviews Mention...

Mike really worked with me

they were responsive

communicated with us throughout the process

5. Stick to Prices

4.07/10

Nationwide Average: 5.99/10

Comment Dots

American moving company has a history of demanding payments before completion, not matching initial quotes with actual pricing, charging significantly more than quoted, and overall charging more than initially stated.

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Recent Reviews Mention...

did not stick to quoted prices, suggesting a scam

charge by the hour but fast and efficient

started demanding almost double the quoted amount

6. Speed

8.57/10

Nationwide Average: 8.58/10

Comment Dots

American moving company generally faces criticism for slow service, although there are exceptions where customers praised their quickness.

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Recent Reviews Mention...

efficient

really FAST move

worked quickly

7. Friendliness

8.68/10

Nationwide Average: 8.91/10

Comment Dots

American moving company receives a mix of reviews, ranging from being criticized for having unhelpful and rude employees to being praised for their professionalism and courteous behavior.

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Recent Reviews Mention...

very friendly too

they were so polite

they are friendly

8. Will Hire Again

8.27/10

Nationwide Average: 8.18/10

Comment Dots

American moving company generally elicits a negative response, with the majority expressing they would not hire the company again, despite a couple of highly positive endorsements.

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Recent Reviews Mention...

impressed and thankful

made a tough move so much better

would definitely not hire again

9. Professionalism

8.15/10

Nationwide Average: 8.31/10

Comment Dots

American moving company has been overwhelmingly criticized for unprofessional behavior, from the owner to the crew members, with only a solitary report of professional conduct.

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Recent Reviews Mention...

very professional

Jorge and Brian were professional

they are professional

10. Conflict Handling

2.03/10

Nationwide Average: 4.07/10

Comment Dots

American moving company consistently fails to address and correct issues raised by customers, showing little interest in resolving complaints or acknowledging damage complaints effectively.

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Recent Reviews Mention...

did not show willingness to rectify wrongs

no effort shown to rectify overcharging issue

Mike refused to correct the issues raised.

11. Precision & Care

7.44/10

Nationwide Average: 8.01/10

Comment Dots

American moving company demonstrates a consistent failure, with numerous reports of items being improperly handled, damaged, and even destroyed.

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Recent Reviews Mention...

no damages

took extra special care with my belongings

made sure things were moved safely

Customer Insights icon

Customer Insights

Cost: $ 1249.00 from 3 reviews


Local Move Duration: 3 hours from 9 reviews

Great Crew Members icon

Great Crew Members

George, Anthonygreat and very professional, no damages, very friendly
Jorge, Briantook extra special care and were polite
Raul, Orlandogreat representatives for the company
Mike, Iseah, Davidvery professional and helpful
Michael,Isaias,David,OrlandoMichael provided great information. Isaias, David, and Orlando were very careful
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact American moving company

Location
5005 W Royal Ln # 104, Irving, TX, 75063
Phone
(972) 481-1111
Link
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