American Moving Company is a family-owned and operated business based in Dallas that has been providing moving services for over 15 years. This company specializes in moving homes, apartments and offices within the state of Texas, offering quality service 7 days a week including holidays. Apart from basic moving, American Moving Company also provide packing and unpacking services, and storage solutions. They boast of employing skilled, efficient movers and only use high-quality moving supplies. Key elements of their service include punctuality, free in-house guaranteed moving quotes, and a commitment to customer satisfaction, promising to charge less if a move takes less time.
American moving company
About American moving company
Additional Cities Served: Irving, Lewisville, Flower Mound, Euless, Grapevine, Farmers BranchShow More >
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Piano moving services
- Appliance moving services
- Lastminute moving services
- Furniture moving services
- Packing services
Have feedback for American moving company?
Error. Please try again later.
Summarized Review of American moving company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
American moving company generally receives negative reviews for experiences ranging from broken furniture and stolen items to poor service, though a few customers have reported satisfactory or excellent moving experiences.
Recent Reviews Mention...
“great work by movers”
“great job by movers”
“great service”
2. Punctuality
Nationwide Average: 8.07/10
American moving company has been consistently late and has failed to notify customers of delays properly.
Recent Reviews Mention...
“they scheduled around my schedule”
“On time”
“ran on time”
3. Affordability
Nationwide Average: 7.69/10
American moving company generally seems to be perceived as expensive by customers, with concerns about being charged by the item or overall high costs, although there is one report of savings.
Recent Reviews Mention...
“extremely expensive due to the need for legal action”
“Super cheap”
“was quoted almost double and unexpected charges”
4. Communication
Nationwide Average: 7.53/10
American moving company has been consistently criticized for their poor communication, with issues ranging from misunderstandings, ignoring calls and messages, providing inadequate information about delays, and failure to respond to complaints and damage reports.
Recent Reviews Mention...
“Mike really worked with me”
“they were responsive”
“communicated with us throughout the process”
5. Stick to Prices
Nationwide Average: 5.99/10
American moving company has a history of demanding payments before completion, not matching initial quotes with actual pricing, charging significantly more than quoted, and overall charging more than initially stated.
Recent Reviews Mention...
“did not stick to quoted prices, suggesting a scam”
“charge by the hour but fast and efficient”
“started demanding almost double the quoted amount”
6. Speed
Nationwide Average: 8.58/10
American moving company generally faces criticism for slow service, although there are exceptions where customers praised their quickness.
Recent Reviews Mention...
“efficient”
“really FAST move”
“worked quickly”
7. Friendliness
Nationwide Average: 8.91/10
American moving company receives a mix of reviews, ranging from being criticized for having unhelpful and rude employees to being praised for their professionalism and courteous behavior.
Recent Reviews Mention...
“very friendly too”
“they were so polite”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
American moving company generally elicits a negative response, with the majority expressing they would not hire the company again, despite a couple of highly positive endorsements.
Recent Reviews Mention...
“impressed and thankful”
“made a tough move so much better”
“would definitely not hire again”
9. Professionalism
Nationwide Average: 8.31/10
American moving company has been overwhelmingly criticized for unprofessional behavior, from the owner to the crew members, with only a solitary report of professional conduct.
Recent Reviews Mention...
“very professional”
“Jorge and Brian were professional”
“they are professional”
10. Conflict Handling
Nationwide Average: 4.07/10
American moving company consistently fails to address and correct issues raised by customers, showing little interest in resolving complaints or acknowledging damage complaints effectively.
Recent Reviews Mention...
“did not show willingness to rectify wrongs”
“no effort shown to rectify overcharging issue”
“Mike refused to correct the issues raised.”
11. Precision & Care
Nationwide Average: 8.01/10
American moving company demonstrates a consistent failure, with numerous reports of items being improperly handled, damaged, and even destroyed.
Recent Reviews Mention...
“no damages”
“took extra special care with my belongings”
“made sure things were moved safely”
Customer Insights
Cost: $ 1249.00 from 3 reviews
Local Move Duration: 3 hours from 9 reviews
Great Crew Members
George, Anthony | great and very professional, no damages, very friendly |
Jorge, Brian | took extra special care and were polite |
Raul, Orlando | great representatives for the company |
Mike, Iseah, David | very professional and helpful |
Michael,Isaias,David,Orlando | Michael provided great information. Isaias, David, and Orlando were very careful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact American moving company
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing NowAdditional Resources
Fort Worth Moving Services
Nearby Cities