2 Superheroes And A Truck is a locally owned and operated moving company based in Houston, Texas. The company, which has been in business for 10 years, offers both local and long distance moving services, including loading and unloading services for clients who rent their own trucks. Serving areas like Katy and Rosenberg, TX, the 2 Superheroes And A Truck prides itself on striving to provide 100% customer satisfaction, relieving the stress of moving. The company's distinctive, professional service includes protective measures for their customers' valuables and dedication to their job, emphasizing their mission to 'Save the Day' for their clients throughout Houston and its surrounding areas.
2 Superheroes And A Truck Katy
Moving Services
- Local Moves
- Long Distance Moves
- Hire Us To Load Truck (If You Rent Your Own Truck)
- Hire Us To Unload Truck (If You Rent Your Own Truck)
- Specialty item fee (pianos, gun safe, aquarium, pool table, trampolines, statues, exercise equipment, massage chair, grandfather clock, etc..)
- Packing
- Storage
- Commercial
- Hourly
- Last Minute
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 09/11/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of 2 Superheroes And A Truck Katy
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.99/10
Nationwide Average: 8.44/10
2 Superheroes And A Truck Katy generally receives high praise for their moving services, with multiple commendations on professionalism and efficiency, though there are notable instances of dissatisfaction regarding service professionalism and item handling.
Recent Reviews Mention...
“they did a satisfactory job”
“great work by movers”
“did not meet my expectations whatsoever”
2. Punctuality
7.82/10
Nationwide Average: 8.07/10
2 Superheroes And A Truck Katy mostly receives high praise for being on time and communicating arrival times effectively, despite a few instances of lateness and unresponsiveness.
Recent Reviews Mention...
“they explained policies after the move started”
“arrived later than promised”
“They were on time”
3. Affordability
7.64/10
Nationwide Average: 7.69/10
2 Superheroes And A Truck Katy is generally considered to offer great value and reasonable prices, despite a few complaints about unexpected extra charges and costs exceeding initial promotions.
Recent Reviews Mention...
“total was $400 plus a tip on a promo price”
“ended up costing much more than the Groupon”
“great value”
4. Communication
6.27/10
Nationwide Average: 7.53/10
2 Superheroes And A Truck Katy has mixed reviews, with several customers praising their responsive and clear communication, while a notable number of others experienced poor customer service and lack of responsiveness.
Recent Reviews Mention...
“communication only after move started”
“lack of proper communication channels”
“Never responded to calls or messages after payment.”
5. Stick to Prices
3.74/10
Nationwide Average: 5.99/10
2 Superheroes And A Truck Katy has mixed feedback, with several customers experiencing unexpected fees and a few appreciating the lack of surprises in billing.
Recent Reviews Mention...
“additional fees were added”
“did not honor the Groupon price”
“bamboozled n swindled out of my money”
6. Speed
8.17/10
Nationwide Average: 8.58/10
2 Superheroes And A Truck Katy generally receives praise for quick and efficient work, despite a few reports of slowness and inefficiency.
Recent Reviews Mention...
“no mention of being slow”
“Finished the job quickly”
“took 2 hours just to load the truck”
7. Friendliness
8.3/10
Nationwide Average: 8.91/10
2 Superheroes And A Truck Katy is predominantly appreciated for its courteous and friendly service, despite a few mentions of rude behavior.
Recent Reviews Mention...
“Brandon and Tyrese were friendly”
“Very friendly”
“one mover had an attitude upon arrival”
8. Will Hire Again
7.72/10
Nationwide Average: 8.18/10
2 Superheroes And A Truck Katy has received overwhelmingly positive feedback, with a vast majority of customers expressing strong intentions to use their services again due to positive experiences, although there are a few reports of dissatisfaction citing reasons not to rehire.
Recent Reviews Mention...
“would gladly hire Brandon and Tyrese again”
“recommend this company and would hire again”
“would never book this company again”
9. Professionalism
7.18/10
Nationwide Average: 8.31/10
2 Superheroes And A Truck Katy generally receives high praise for the professionalism and conduct of its team, despite a few instances of criticism regarding unprofessional behavior.
Recent Reviews Mention...
“Brandon and Tyrese were professional”
“Jonathan and Pedro were very professional”
“professionalism was lacking”
10. Conflict Handling
1.37/10
Nationwide Average: 4.07/10
2 Superheroes And A Truck Katy has demonstrated a consistent failure to address and rectify customer complaints, ranging from inadequate compensation for damages to a lack of professional communication and resolution efforts.
Recent Reviews Mention...
“little said about fixing the broken desk”
“offered inadequate compensation for damage”
“Didn't rectify damage to my TV.”
11. Precision & Care
7.66/10
Nationwide Average: 8.01/10
2 Superheroes And A Truck Katy has a largely positive reputation for treating customers' belongings carefully, although there have been several notable exceptions where items were damaged or mishandled.
Recent Reviews Mention...
“only an inexpensive desk was broken”
“they threw my items”
“Broke my TV and never bother to replace.”
Customer Insights
Cost: $ 729.00 from 5 reviews
Local Move Duration: 3.25 hours from 6 reviews
Great Crew Members
| Brandon, Tyrese | efficient and professional |
| Jonathan, Pedro | Jonathan and Pedro were very professional and helpful |
| Jonathan,Pedro | Smooth, careful, and responsive to requests |
| Brandon,Tyrese | they go above and beyond |
| Jonathan, Pedro | amazing and very professional service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact 2 Superheroes And A Truck Katy
25807 Westheimer Pkwy Suite # 409, Katy, TX, 77494
+1 281-503-4699
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Additional Resources
Rosenberg Moving Services
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