Pack It Movers Katy is a locally owned moving company that caters to both residential and commercial moving needs not only in its base city Katy, but also Houston and the surrounding areas. The company also extends its services nationwide. Pack It Movers uniquely offers free on-site estimates, 24 hour customer service directly from a live operator, as well as price matching, ultimately setting them apart from other moving companies. The range of services offered extends from relocation, long distance to more specific tasks like office moves, packing and unpacking, apartment moving, and even piano and pool table moving.
Pack It Movers Katy
Moving Services
- Residential moving
- Commercial moving
- Relocation
- Long distance moving
- Apartment moving
- Household moving
- Piano Moving
- Pool Table Moving
- Office Moves
- Corporate Relocation
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Summarized Review of Pack It Movers Katy
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Pack It Movers Katy is highly acclaimed for its efficient, quick, and professional moving services, with special praise for individual team members, despite a few instances of dissatisfaction related to pricing, timeliness, and handling.
Recent Reviews Mention...
“Jose and Richard were awesome.”
“amazing customer service”
“Jose and Richard were excellent, implying great service”
2. Punctuality
Nationwide Average: 8.07/10
Pack It Movers Katy has received mixed reviews, with many customers praising their timely service, while a notable number of complaints mention delays, late arrivals, and instances of not showing up as scheduled.
Recent Reviews Mention...
“Everything was done on time”
“Richard and Jose were on time”
“came earlier than expected”
3. Affordability
Nationwide Average: 7.69/10
Pack It Movers Katy receives mixed feedback, with many customers finding their prices reasonable and competitive, while a significant number express concerns over being overcharged or faced with unexpected fees.
Recent Reviews Mention...
“prices are very reasonable”
“prices are very reasonable”
“No surprise fees, very satisfied”
4. Communication
Nationwide Average: 7.53/10
Pack It Movers Katy experiences a stark divide in customer satisfaction, with numerous praising their customer service and communicativeness, while a significant portion reports negative experiences regarding responsiveness, professionalism, and honesty in interactions.
Recent Reviews Mention...
“amazing customer service”
“very easy to deal business with”
“receptionist lies and doesn't call back”
5. Stick to Prices
Nationwide Average: 5.99/10
Pack It Movers Katy frequently receives complaints for not adhering to their initial quotes, often charging customers more than expected and engaging in practices that suggest a lack of transparency and reliability in pricing.
Recent Reviews Mention...
“No surprise fees, very satisfied”
“pricing straight forward”
“deposit not refundable and not mentioned upfront”
6. Speed
Nationwide Average: 8.58/10
Pack It Movers Katy generally receives praise for their quick and efficient moving services, though there are notable instances of complaints regarding slow service and issues with time management.
Recent Reviews Mention...
“helped me pack for an extra fee”
“got everything out quickly and smoothly”
“did faster than me and my family could've”
7. Friendliness
Nationwide Average: 8.91/10
Pack It Movers Katy receives predominantly positive feedback for their energetic, courteous, and professional service, though there are some notable instances of unprofessionalism and rudeness mentioned.
Recent Reviews Mention...
“movers was friendly and very helpful”
“showed up with energy”
“very patient with me which shows their friendliness”
8. Will Hire Again
Nationwide Average: 8.18/10
Pack It Movers Katy overwhelmingly impresses, with most customers expressing high satisfaction and a strong inclination to use their services again or recommend them to others.
Recent Reviews Mention...
“would hire again”
“had no problems, would hire again”
“highly recommend this team”
9. Professionalism
Nationwide Average: 8.31/10
Pack It Movers Katy received mixed reviews, with many clients praising the team's professionalism, efficiency, and polite demeanor, while a significant number of others reported experiences of unprofessional behavior, lack of skill, and issues with management, leading to varied perceptions of the crew's overall professionalism.
Recent Reviews Mention...
“made the job a breeze”
“Jose and Richard conducted themselves very well during the move”
“were awesome, signifying high professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Pack It Movers Katy overwhelmingly demonstrates a lack of effort and responsiveness in addressing customer complaints and rectifying issues, overshadowing the few instances where they attempted to make amends.
Recent Reviews Mention...
“issue unresolved for 3 months”
“Resolved staffing issue quickly after finding out”
“didn't reassemble glass office table”
11. Precision & Care
Nationwide Average: 8.01/10
Pack It Movers Katy receives mixed reviews, with many customers commending their careful and protective handling of belongings, while a significant number of others report dissatisfaction due to damage and carelessness.
Recent Reviews Mention...
“they also were careful”
“piano was very protected”
“nothing was broken and damaged”
Customer Insights
Cost: $ 742.00 from 6 reviews
Hourly Minimum: 2 hours from 4 reviews
Local Move Duration: 4.75 hours from 10 reviews
Great Crew Members
Ricky, Darrel | made moving easy |
Jose, Richard | Jose and Richard were excellent, helped with my move |
Ricky, Darrel, John | showed up with energy and made the job a breeze |
Jose, Richard | Jose and Richard made the move easy and stress-free |
Jose,Richard | Jose and Richard were awesome. Great movers. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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