A-1 Freeman Moving Group has been providing exceptional moving services, storage, and logistics solutions since 1974. Based in Nolanville, Texas, the company serves both residential and corporate clients in Killeen, Belton, Copperas Cove, Fort Hood, Harker Heights, Kempner, Lampasas, Nolanville, Salado, and Temple. Services offered include local, long-distance, and international moving, specialized moving, government & military moving, senior moving, employee relocation services, records management, professional storage, and emergency response. With vast warehouse space and a custom of trustworthiness, honor, and hard work, A-1 Freeman has grown to become a single-source solution for moving services.
A-1 Freeman Moving Group
About A-1 Freeman Moving Group
Additional Cities Served: Temple, Copperas Cove, Harker Heights, Hewitt, Gatesville, CameronShow More >
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Senior Movers
- Specialized Moving
- Packing Services
- Unpacking Services
- Employee Relocation Services
- Professional Storage
- Emergency Response
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 12/09/21The TXDMV regulates moving companies that operate within the state of Texas.
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 09/11/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of A-1 Freeman Moving Group
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.81/10
Nationwide Average: 8.44/10
A-1 Freeman Moving Group evokes mixed emotions but leans towards customer dissatisfaction due to several reports of poor service and negligence despite a number of highly positive reviews.
Recent Reviews Mention...
“great work by movers”
“Excellent service provided”
“This place is AWESOME!!”
2. Punctuality
5.57/10
Nationwide Average: 8.07/10
A-1 Freeman Moving Group has mixed reviews, with some customers reporting timely service while many others experienced significant delays.
Recent Reviews Mention...
“They were punctual”
“In & out in less than 15 minutes”
“Arrived 2 hours late”
3. Communication
4.25/10
Nationwide Average: 7.53/10
A-1 Freeman Moving Group appears to experience significant challenges and dissatisfaction among many customers, despite a few instances of positive feedback regarding their responsiveness and care.
Recent Reviews Mention...
“REAL CUSTOMER CARE AND SERVICE”
“Quick service”
“They got back to me”
4. Stick to Prices
2.71/10
Nationwide Average: 5.99/10
A-1 Freeman Moving Group has consistently failed to meet expectations by charging more than estimates, issuing quotes with incorrect details, and not adhering to guaranteed delivery times.
Recent Reviews Mention...
“total cost was more expensive than the estimate”
“overcharges and wrong details on quote”
“guaranteed delivery time not met”
5. Speed
7.14/10
Nationwide Average: 8.58/10
A-1 Freeman Moving Group receives mixed feedback, with some customers praising their efficiency and rapid service, while others criticize scheduling inefficiencies and inadequate staffing for large jobs.
Recent Reviews Mention...
“In & out in less than 15 minutes”
“fast”
“inefficient scheduling and multiple loadings/unloadings”
6. Friendliness
7.51/10
Nationwide Average: 8.91/10
A-1 Freeman Moving Group generally receives praise for its courteous, professional, and welcoming team, though there are notable exceptions regarding unprofessional and rude behavior from some individuals.
Recent Reviews Mention...
“Packers were courteous”
“Professional and on point”
“The lady in the office is friendly”
7. Will Hire Again
5.76/10
Nationwide Average: 8.18/10
A-1 Freeman Moving Group receives mixed reviews, with a notable number of customers expressing strong satisfaction and loyalty, while a significant portion also vehemently advise against rehiring due to various negative experiences.
Recent Reviews Mention...
“recommend this company and would hire again”
“I recommend this place”
“they are awesome”
8. Professionalism
4.81/10
Nationwide Average: 8.31/10
A-1 Freeman Moving Group has received mixed reviews, with some customers commending the professionalism and hard work of the staff, while many others criticize the crew for lack of professionalism, unprofessional behavior, and poor handling of items.
Recent Reviews Mention...
“Packers conducted themselves professionally”
“Forklift guy very safe and professional”
“Professional crew”
9. Conflict Handling
2.69/10
Nationwide Average: 4.07/10
A-1 Freeman Moving Group generally shows a significant lack of effort in rectifying mistakes and addressing customer issues, despite a few instances where they quickly remedied specific damages.
Recent Reviews Mention...
“A1 Freeman saw my concerns”
“refused to admit mistake or further investigate”
“both companies avoided responsibility for damages”
10. Precision & Care
4.04/10
Nationwide Average: 8.01/10
A-1 Freeman Moving Group mostly receives negative feedback due to numerous reports of damaged and missing goods, despite a few instances of prompt damage repair and careful packing.
Recent Reviews Mention...
“packed all goods with great care”
“items were damaged including an expensive mattress”
“canvas painting destroyed, items not protected”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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