Cap City Movers has been providing professional moving services in San Marcos, TX since 2000. Based in Texas, the company offers both residential and commercial moving services with no hidden fees. Residential moving services start at $90 for a two-hour session, while commercial services are available for booking as well. Cap City Movers boasts a commitment to professionalism, excellence, and timeliness, ensuring customer satisfaction by maintaining open communication throughout each project. The company is fully insured up to $100,000 and is registered to operate in the state of Texas under USDOT 4039461 and MC 1528182.
Cap City Movers
Ranked Top 10 Best Movers in San Marcos, TX
About Cap City Movers
Additional Cities Served: Kyle, Buda, Luling, Dripping Springs, Austin, BriarcliffShow More >
Moving Services
- Residential Moving Services
- Commercial Moving Services
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Cap City Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Cap City Movers generally receives high praise for their impeccable service, professionalism, and excellent work product, despite an isolated complaint about poor service due to leaks.
Recent Reviews Mention...
“Greatest experience with a moving company”
“Service was awesome”
“great last minute service”
2. Punctuality
Nationwide Average: 8.07/10
Cap City Movers generally receives high praise for timely arrivals and efficient service, although there was at least one instance where they failed to complete a repair on schedule.
Recent Reviews Mention...
“came quickly after calling”
“Steve communicates consistently with ETA arrival times”
“arrived early for my scheduled move”
3. Affordability
Nationwide Average: 7.69/10
Cap City Movers is consistently praised for providing excellent value, including very reasonable prices, staying within budget, no surprise costs, free minor fixes, and overall fair pricing.
Recent Reviews Mention...
“very reasonable in their cost”
“Worth every penny and more”
“most affordable option compared to 5 others”
4. Communication
Nationwide Average: 7.53/10
Cap City Movers is mostly praised for rapid and effective interactions, such as quick responses and ease of coordination, though there are a few instances of dissatisfaction related to communication breakdowns and unaddressed issues.
Recent Reviews Mention...
“communicated well for last minute service”
“communicates consistently, proactive, helpful”
“very communicative even on weekends / late hours”
5. Stick to Prices
Nationwide Average: 5.99/10
Cap City Movers generally maintains the promised budgets, delivers as agreed, and often addresses minor issues without additional charges, but there has been an instance of refusing to honor commitments regarding repairs and contract terms.
Recent Reviews Mention...
“forced to pay for all 3 hrs but worked only 2”
“changed the rate on the day of moving”
“no mention of price change, positive context”
6. Speed
Nationwide Average: 8.58/10
Cap City Movers consistently demonstrates exceptional efficiency with their ability to complete moves within a day and their prompt, fastidious service.
Recent Reviews Mention...
“fast”
“they were fast”
“very quick yet efficient”
7. Friendliness
Nationwide Average: 8.91/10
Cap City Movers is consistently praised for their pleasant personalities, respectful treatment of customers, and overall amiable demeanor, making them incredibly easy to get along with.
Recent Reviews Mention...
“Polite, respectful”
“appreciative and positive experience”
“they were polite and very helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Cap City Movers generally enjoys high praise and strong recommendations for repeat business, despite a few dissenting opinions on insufficient service.
Recent Reviews Mention...
“Will definitely hire Steve’s team again”
“highly recommend and would hire again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Cap City Movers generally receives high praise for their efficiency and skilled performance, although there was an isolated incident of unprofessional behavior.
Recent Reviews Mention...
“Polite, respectful”
“handled everything professionally even last minute”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Cap City Movers consistently demonstrates a refusal to address issues, from neglecting cleanup and repair commitments to an outright unwillingness to make amends in line with their contracts.
Recent Reviews Mention...
“Went above and beyond to ensure satisfaction despite challenges.”
“provided a discount for the damage”
“no effort to right the wrong”
11. Precision & Care
Nationwide Average: 8.01/10
Cap City Movers has a reputation for causing substantial damage, indicating poor handling of items.
Recent Reviews Mention...
“handled my items with care”
“packed things to protect belongings”
“very careful with our stuff”
Great Crew Members
Steve | Polite, respectful, fast, and follow directions perfectly |
Johnathan | Johnathan knew how to pack the truck and storage well |
Steve | Steve did a phenomenal job packing and loading |
Steve | very communicative and handled items with care |
Steve,Jonathan | Steve and Jonathan were efficient and careful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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