GRO Transport LLC is a moving company that provides storage and moving services to both commercial and residential clients. The company's base of operations is in Euless, Texas. It uses a self-service application allowing clients to schedule moves at their convenience. The company does not specify the range of its services, but it appears to cater to a variety of needs, including professional assistance for moving a few things up to entire residences with four or more bedrooms. Their pricing model is transparent, with an estimated cost listed at $99 per hour and a standard service fee of $50. For those looking for other options, there is an extensive list of movers in Lancaster, TX, just a stone's throw away, to compare and consider. The company's contact number is also listed for any potential questions.
GRO Transport LLC
About GRO Transport LLC
Additional Cities Served: Euless, Keller, Haltom City, Lancaster
Moving Services
- Residential Moving
- Commercial Moving
- Local Moving
- LongDistance Moving
- Storage Services
- Hourly Moving at $99/hour
- Packing Services
- LastMinute Moving
- Small Moving
- Furniture Moving
Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of GRO Transport LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
GRO Transport LLC is highly recommended by most customers for their professionalism, efficiency, and excellent service, despite a few reports of dissatisfaction.
Recent Reviews Mention...
“GRO Transport LLC and Matias Rodriguez were the best”
“good service and being kind are different things”
“100 percent recommend these movers”
2. Punctuality
Nationwide Average: 8.07/10
GRO Transport LLC exhibits a mixed performance with instances of being on time or even early, though counterbalanced by complaints of delays and lack of communication.
Recent Reviews Mention...
“dragging their feet to try to run up a tab”
“they were on time”
“arrived on time”
3. Affordability
Nationwide Average: 7.69/10
GRO Transport LLC generally offers economical services with mostly positive feedback on their pricing, though there are isolated complaints regarding service charges and deceptive additional fees.
Recent Reviews Mention...
“Their cost was one of the best”
“they had the best price”
“hourly rate was economical”
4. Communication
Nationwide Average: 7.53/10
GRO Transport LLC receives mixed reviews, with high praise for being responsive and maintaining good communication contrasted by several complaints about unresponsiveness and poor customer service.
Recent Reviews Mention...
“kept us in the loop with their location”
“very responsive to schedule the movers”
“were very responsive.”
5. Stick to Prices
Nationwide Average: 5.99/10
GRO Transport LLC has mixed reviews, with some customers complaining about being charged more than agreed while others appreciated the honesty and absence of hidden fees.
Recent Reviews Mention...
“wanted to charge me more than agreed”
“quoted a reasonable price, then added additional fees without explanation”
“Took payment after with no hidden fees.”
6. Speed
Nationwide Average: 8.58/10
GRO Transport LLC is overwhelmingly recognized for their efficient and quick moving services, despite a few isolated complaints regarding slow service.
Recent Reviews Mention...
“Super fast”
“carrying boxes one by one”
“worked at a great pace”
7. Friendliness
Nationwide Average: 8.91/10
GRO Transport LLC consistently demonstrates exceptional warmth and professional respect, despite a rare complaint about unprofessional behavior.
Recent Reviews Mention...
“They were so jolly and kind”
“they were kind”
“they were very nice”
8. Will Hire Again
Nationwide Average: 8.18/10
GRO Transport LLC has overwhelmingly positive testimonials with the majority of customers expressing a strong desire to rehire and recommend their services, despite a few negative experiences.
Recent Reviews Mention...
“Would definitely hire GRO Transport LLC and Matias Rodriguez again”
“Would recommend them for sure”
“would regret hiring this company again”
9. Professionalism
Nationwide Average: 8.31/10
GRO Transport LLC consistently demonstrates high professionalism and efficiency, with sparse instances of negative feedback regarding unprofessional conduct.
Recent Reviews Mention...
“Matias Ortiz and team were hardworking and careful”
“So professional and went above and beyond”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
GRO Transport LLC shows a highly polarized performance with instances of going above and beyond alongside significant indifference and lack of accountability for damages.
Recent Reviews Mention...
“went above and beyond”
“indifference and lack of accountability for damages”
“showed immense patience and willingness to wait during a screw mishap”
11. Precision & Care
Nationwide Average: 8.01/10
GRO Transport LLC is highly praised for its careful and attentive handling, although there are a few instances of dissatisfaction due to damage.
Recent Reviews Mention...
“Matias Rodriguez and team took care of my items like their own”
“Handled everything with care”
“handled my belongings with utmost care”
Customer Insights
Cost: $ 937.00 from 3 reviews
Great Crew Members
Matias Rodriguez,Matias Ortiz | Took great care of my items and worked hard |
Matt, Jose | did an excellent job and were super fast |
Matt | responsive and helped with last-minute scheduling |
Matt | Matt was VERY professional |
Matt | responsive to schedule the movers |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
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- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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