Apache Moving & Storage is a full-service moving company based in Austin, Texas, with additional locations in Round Rock and Leander. Founded in 1996 by Terry Oliver, the company is Austin's oldest single-owner moving company and focuses on providing outstanding customer service. They offer residential, commercial, and student moves as well as storage and supply services. Apache Moving & Storage distinguishes itself by employing full-time, well-trained movers, providing weekend and after-hours move options, and offering free short-term storage for their clients.
Apache Moving & Storage
About Apache Moving & Storage
Additional Cities Served: Buda, Lakeway, Bastrop, Bee Cave, Dripping Springs, PostShow More >
Moving Services
- Residential, commercial, and student moves
- Austin Storage only pay for the space you use
- All the packing supplies you need
- Packing household contents
- Loading and unloading services
- Transporting belongings to the new residence
- Unloading and setting up items
- Cleaning the old residence
- Cleaning both the old and the new residence
- Allinclusive moving services
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Apache Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Apache Moving & Storage is generally highly praised for their efficiency, professionalism, and exceptional moving experiences, despite a few reports of unprofessionalism and damage.
Recent Reviews Mention...
“Did good and fast”
“The move was just fine, nothing special.”
“handled my move with care and efficiency”
2. Punctuality
Nationwide Average: 8.07/10
Apache Moving & Storage generally maintains timely and on-schedule services, despite a few reports of significant delays and communication issues concerning arrival times.
Recent Reviews Mention...
“we're on time”
“they were prompt to return my call early in the morning”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
Apache Moving & Storage generally provides highly competitive and reasonable pricing, with many customers expressing satisfaction over the low costs and great value, despite a few criticisms regarding higher-than-expected quotes or added charges.
Recent Reviews Mention...
“provided the lowest price for the move”
“you get what you pay for”
“great service and price”
4. Communication
Nationwide Average: 7.53/10
Apache Moving & Storage has received mixed feedback ranging from excellent customer service and responsiveness to significant issues with responsiveness and communication clarity, reflecting a diverse range of customer experiences.
Recent Reviews Mention...
“Had to keep reminding movers of things.”
“they were communicative”
“fast talk, rush through paperwork”
5. Stick to Prices
Nationwide Average: 5.99/10
Apache Moving & Storage has mixed feedback from customers, with many appreciating the adherence to initial quotes and transparency, while a notable portion experienced issues with prices being higher than expected or additional charges.
Recent Reviews Mention...
“came through with an honest bid”
“appreciated getting a fixed price”
“quote for move-in was provided immediately”
6. Speed
Nationwide Average: 8.58/10
Apache Moving & Storage is overwhelmingly regarded as fast and efficient, with numerous customers commending their quick and effective service despite a few instances of dissatisfaction regarding speed.
Recent Reviews Mention...
“fast”
“Took longer than expected.”
“Not a minute was wasted”
7. Friendliness
Nationwide Average: 8.91/10
Apache Moving & Storage overwhelmingly receives praise for their respectful, kind, and professional demeanor, with numerous accounts of their crews being courteous, polite, and maintaining a positive attitude during moves, despite a few instances of negative behavior from certain members or management.
Recent Reviews Mention...
“very respectful & kind”
“the crew was professional, helpful, and compassionate”
“they were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Apache Moving & Storage has overwhelmingly positive feedback, with many customers expressing their intent to use their services again, despite a few noting negative experiences.
Recent Reviews Mention...
“Appreciate the help”
“Nothing differentiated this company.”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Apache Moving & Storage generally receives high praise for the professional conduct and efficiency of their movers, though there are notable instances of unprofessional behavior that mar the overall experience for some clients.
Recent Reviews Mention...
“know what they're doing”
“perfect balance of professionalism”
“not professional in handling items”
10. Conflict Handling
Nationwide Average: 4.07/10
Apache Moving & Storage overwhelmingly demonstrates a lack of effort to address or correct issues, despite rare instances where they attempted to go above and beyond for their customers.
Recent Reviews Mention...
“no attempt to right the wrongs mentioned”
“we were not compensated”
“didn't attempt to rectify identified issues”
11. Precision & Care
Nationwide Average: 8.01/10
Apache Moving & Storage generally receives high praise for meticulous and respectful handling of belongings, despite a few instances of damage and carelessness reported by some customers.
Recent Reviews Mention...
“handled my move with care”
“handled my top heavy cactus with care”
“furniture was damaged”
Customer Insights
Cost: $ 834.00 from 3 reviews
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 3 hours from 34 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
James, Raymond | these men were the best movers |
Gerald,Shayne | Gerald and Shayne were communicative, helpful, and careful |
Gerald, Jordan | Gerald and Jordan did excellent work |
Gerald, Jordan | never gave up on moving a heavy sleeper sofa |
Gerald,Gage | Gerald and Gage were swift and careful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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