Apache Moving & Storage, based in Austin, Texas, has been in business since 1996 and focuses on providing a consistent customer service. Family-owned and operated by Terry Oliver, the company offers residential, commercial, and student moving services, as well as storage solutions and moving supplies. Apache Moving & Storage distinguishes itself from other Round Rock, TX movers through its full-time and well-trained personnel, experience in the industry, comprehensive service, and commitment to go the extra mile for its clients, with specialty move services, free short-term storage, and weekend and after-hours move options.
Apache Moving & Storage
About Apache Moving & Storage
Additional Cities Served: Navasota, Hudson, Horseshoe Bay, Granger, Sunrise Beach Village
Moving Services
- Residential moves
- Commercial moves
- Student moves
- Austin storage
- Moving supplies
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 12/09/21The TXDMV regulates moving companies that operate within the state of Texas.
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Apache Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Apache Moving & Storage is highly regarded for its efficient and professional service, despite a few reports of unprofessional behavior and dissatisfaction.
Recent Reviews Mention...
“Did good and fast”
“Nothing really differentiated this moving company”
“they know what they're doing and handled my move with care”
2. Punctuality
Nationwide Average: 8.07/10
Apache Moving & Storage generally demonstrates timely arrivals and efficiency, though there have been notable exceptions of significant delays.
Recent Reviews Mention...
“actively scouted the area to save me some money”
“we're on time”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
Apache Moving & Storage generally receives high praise for offering very reasonable and fair rates, with numerous customers expressing satisfaction over lower-than-expected prices, although there are instances of complaints regarding unclear or deceptive pricing and unexpected costs.
Recent Reviews Mention...
“for the lowest price this company will provide you”
“Great service and price”
“implied overpriced with a poor service provided”
4. Communication
Nationwide Average: 7.53/10
Apache Moving & Storage exhibits a mixed performance, with many customers praising their responsiveness, thoroughness, and customer service, while a significant number of others report issues with responsiveness, clarity, and proactiveness in communication.
Recent Reviews Mention...
“great customer service”
“appreciated their flexibility as things changed”
“notified me of boxes with leaking items”
5. Stick to Prices
Nationwide Average: 5.99/10
Apache Moving & Storage appears to have mixed feedback, with several customers praising their adherence to initial quotes and a notable number of customers experiencing price changes and additional charges after the fact.
Recent Reviews Mention...
“getting a fixed price was the best”
“changed payment terms after loading items”
“suggested flat rate was a good choice”
6. Speed
Nationwide Average: 8.58/10
Apache Moving & Storage generally receives high praise for their efficiency and quickness, albeit with a few exceptions where customers experienced slower than expected service.
Recent Reviews Mention...
“Did good and fast”
“It took a bit longer than I expected”
“not a minute was wasted”
7. Friendliness
Nationwide Average: 8.91/10
Apache Moving & Storage predominantly receives high praise for their respectful, kind, and professional behavior, with repeated commendations for their movers' polite and friendly demeanor, despite a few instances of dissatisfaction regarding attitude and customer interaction.
Recent Reviews Mention...
“very respectful & kind”
“perfect balance of professional, helpful, compassionate and efficient”
“they were both very professional and kind”
8. Will Hire Again
Nationwide Average: 8.18/10
Apache Moving & Storage garners generally favorable feedback with a majority of customers expressing a high likelihood of utilizing their services in the future despite some reporting negative experiences.
Recent Reviews Mention...
“Appreciate the help”
“Nothing really differentiated this moving company”
“always been a good experience”
9. Professionalism
Nationwide Average: 8.31/10
Apache Moving & Storage generally demonstrates a high level of professionalism, with numerous instances of positive feedback praising the crew's efficiency, helpfulness, and professional conduct, despite a few reports of unprofessional behavior and mishandling.
Recent Reviews Mention...
“perfect balance of professional, helpful, compassionate and efficient”
“Gerald & Jordan were very professional”
“Very professional, well deserved stars”
10. Conflict Handling
Nationwide Average: 4.07/10
Apache Moving & Storage shows a generally poor performance, with numerous instances of unresponsiveness, refusal to resolve damages, or insufficient compensation, notwithstanding a few positive experiences that highlight efforts to correct issues.
Recent Reviews Mention...
“did not respond to issue ”
“did not take responsibility for the damage”
“owner and company did not resolve issues satisfactorily”
11. Precision & Care
Nationwide Average: 8.01/10
Apache Moving & Storage generally maintains a high standard, demonstrating careful handling and attention to detail in most cases, despite a few reports of damage and negligence.
Recent Reviews Mention...
“handled my move with care”
“getting my 5 foot tall top heavy cactus here in one piece”
“swift and careful with my items”
Customer Insights
Cost: $ 440.00 from 4 reviews
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 3 hours from 27 reviews
Great Crew Members
James, Raymond | they were professional, helpful, compassionate and efficient |
Gerald, Jordan | Gerald and Jordan did excellent work |
Gerald, Jordan | Gerald & Jordan were amazing, professional and kind |
Gerald, Gage | Gerald and Gage had great customer service |
Gerald | Gerald was amazing and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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