Firehouse Movers is a professional moving company that seeks to transform moving from a hectic, arduous task into a stress-free experience. Founded and managed by a local fireman for more than two decades, this Dallas-Fort Worth-based company offers local, residential, full-service, commercial, corporate, long-distance, and apartment moving services. Firehouse Movers understands the importance of your belongings and will treat every one of your items with extreme care and attention to detail. This Plano mover will take its time to make sure all your items are packed securely so that your things remain safe and sound throughout your Texas move. Whether you are moving across the street or the state, into a brand-new home or office complex, Firehouse Movers aspires to relieve the stress that is often associated with Dallas, TX moving services.
Firehouse Movers
Ranked Top 10 Best Movers in Dallas, TX
About Firehouse Movers
Additional Cities Served: Fort Worth, Plano, Garland, Irving, Frisco, McKinneyShow More >
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Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Firehouse Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Firehouse Movers generally provides exceptional service characterized by professionalism and efficiency, although there are a few isolated complaints regarding the experience and organization.
Recent Reviews Mention...
“best move experience I have ever had”
“Firehouse Movers were great at moving most of my stuff”
“wouldn't recommend getting a job here”
2. Punctuality
Nationwide Average: 8.07/10
Firehouse Movers generally receives high praise for being on time, with numerous clients noting their promptness and timeliness, though there are a few instances of dissatisfaction regarding late arrivals or communication issues about arrival times.
Recent Reviews Mention...
“They were prompt”
“made the move go smoothly and on time”
“They were on time”
3. Affordability
Nationwide Average: 7.69/10
Firehouse Movers generally receives high praise for their reasonable pricing, often coming in under budget or quote, offering great value and competitive rates, with only a few exceptions where customers found their services expensive or not worth the cost.
Recent Reviews Mention...
“charged half the principal quote”
“finished under budget”
“finished below the quoted time and saved money”
4. Communication
Nationwide Average: 7.53/10
Firehouse Movers generally receive high praise for their friendly, professional, and responsive interactions, although there are a few instances of reported issues with follow-ups and emergency contact availability.
Recent Reviews Mention...
“did not report it to their company”
“friendly and professional from the first phone call”
“Excellent customer service mentioned”
5. Stick to Prices
Nationwide Average: 5.99/10
Firehouse Movers generally maintains transparency and integrity, often charging at or below their estimates, despite a few instances where customers reported being charged more than expected.
Recent Reviews Mention...
“charged half the principal quote”
“finished below the quoted time and saved money”
“done under the estimate”
6. Speed
Nationwide Average: 8.58/10
Firehouse Movers are overwhelmingly praised for their quick and efficient service, with nearly all customers experiencing moves completed faster than anticipated and expressing admiration for the movers' ability to work swiftly without compromising on quality, despite two reports of slower service due to a VP visit and a move taking longer than expected.
Recent Reviews Mention...
“done sooner than anticipated”
“were great at moving with good time”
“speed was more than imagined”
7. Friendliness
Nationwide Average: 8.91/10
Firehouse Movers consistently demonstrates exceptional amiability, with numerous customer remarks highlighting the crew's polite, professional, and cheerful demeanor, notwithstanding a singular negative experience regarding respect.
Recent Reviews Mention...
“crew was very friendly even joking around”
“friendliness was exceptional”
“best group I've hired”
8. Will Hire Again
Nationwide Average: 8.18/10
Firehouse Movers appears to be overwhelmingly favored, as most customers express strong satisfaction and a clear intention to use their services for future moves, although a few customers had poor experiences that lead them to state they would not hire the company again.
Recent Reviews Mention...
“definitely recommend Firehouse for your move needs”
“I thought they were the professionals”
“wouldn't recommend getting a job here”
9. Professionalism
Nationwide Average: 8.31/10
Firehouse Movers is largely perceived as having a professional, hardworking, and efficient team, with repeated commendations for their respectful and diligent conduct, despite a few isolated incidents of dissatisfaction highlighting unprofessionalism and attitudes.
Recent Reviews Mention...
“defiantly professional”
“crew members assume should know what doing by now”
“professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Firehouse Movers generally appear to go above and beyond to address any issues, with a strong inclination toward remedying problems and ensuring customer satisfaction, although there are a few instances where customers felt their concerns were not adequately addressed or rectified.
Recent Reviews Mention...
“they should report it to your bosses”
“fired after trying to improve”
“they insist on fixing issues rather than refunding”
11. Precision & Care
Nationwide Average: 8.01/10
Firehouse Movers generally receive high praise for being meticulous and considerate, although there are a few isolated incidents of damage and dissatisfaction.
Recent Reviews Mention...
“they broke a door on my handmade dresser”
“Very careful with everything”
“very careful with our stuff”
Customer Insights
Cost: $ 926.00 from 10 reviews
Hourly Minimum: 2 hours from 11 reviews
Local Move Duration: 2.75 hours from 83 reviews
Great Crew Members
Gerardo | Gerardo and his team were awesome |
Anton, Jose, Chance | amazing, quick, professional, very attentive |
Anton, José, Chance | fantastic and polite service |
Mark | Mark and crew members praised for being awesome |
Diego, Jose | Diego was extremely communicative, Jose also world class |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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