Compass Self Storage is a nationwide company offering a range of storage services with multiple locations in the US, including Alabama, Florida, Georgia, and Tennessee. As a one-stop-shop for all storage needs, Compass Self Storage provides personal storage, business storage, boat and RV storage, pharmaceutical storage, and climate-controlled storage. They strive to make customers' experiences hassle-free by acting as a storage concierge service, offering packing and moving supplies, arranging truck rentals, and even contacting movers in Mansfield, TX on the customers' behalf. The company's facilities come equipped with climate-controlled units, secure entry access, and digital surveillance to ensure a safe and convenient storage experience.
Compass Self Storage
Moving Services
- Personal Storage
- Business Storage
- Boat & RV Storage
- Truck Rental
- Packing and Moving Supplies
- Contactless Rentals Available
- Digital Surveillance
- Month to Month Leases
- Online Rental Available
- Secure Entry Access
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Compass Self Storage consistently delivers exceptional service and experiences, highlighted by professional, helpful staff and efficacious processes.
Recent Reviews Mention...
“Great service”
“great work by movers”
“Karina made the entire rental process excellent”
2. Punctuality
Nationwide Average: 8.07/10
Compass Self Storage consistently meets appointments and service requests promptly, with instances of providing units and keys in exceptionally quick timeframes.
Recent Reviews Mention...
“in a very timely manner”
“Maleeka was really prompt”
“had me a unit and keys in less than 30 minutes”
3. Affordability
Nationwide Average: 7.69/10
Compass Self Storage is highly praised for its great deals, competitive pricing, and exceptional value, consistently offering prices that save customers money and outperform competitors, despite occasional concerns about rate increases.
Recent Reviews Mention...
“great deals”
“helped find the best size for what I had”
“best value in Mansfield”
4. Communication
Nationwide Average: 7.53/10
Compass Self Storage consistently provides excellent customer service, with staff like Karina, Tyler, and Maleeka being notably professional, helpful, and clear in their interactions, indicating an overall highly positive communication experience.
Recent Reviews Mention...
“customer service was wonderful”
“have great customer service”
“staff are always so kind and pleasant”
5. Speed
Nationwide Average: 8.58/10
Compass Self Storage is highly praised for its quick and efficient service, ensuring moves are done fast, easily, and in a very timely manner.
Recent Reviews Mention...
“quick service”
“quick and easy move”
“in a very timely manner”
6. Friendliness
Nationwide Average: 8.91/10
Compass Self Storage consistently receives praise for its super friendly and very helpful staff, with particular commendations for individuals like Tyler, Karina, and Maleeka, who are noted for their kindness, professionalism, and exceptional customer service.
Recent Reviews Mention...
“Tyler is very helpful and super friendly”
“Tyler was super friendly”
“they were very helpful”
7. Will Hire Again
Nationwide Average: 8.18/10
Compass Self Storage overwhelmingly receives positive reviews, with a vast majority of customers stating they would not only use their services again but also highly recommend them to others, despite a couple of dissents regarding rate increases and customer dissatisfaction.
Recent Reviews Mention...
“would hire again”
“have referred my entire family here”
“will highly recommend this place”
8. Professionalism
Nationwide Average: 8.31/10
Compass Self Storage consistently exhibits the utmost professionalism, with staff members like Tyler, Karina, and Maleeka receiving praise for their helpfulness, knowledge, courtesy, and the overall professional atmosphere they contribute to.
Recent Reviews Mention...
“Tyler was professional”
“Tyler was knowledgeable and helpful”
“they are professional”
Great Crew Members
| Tyler | Tyler is very helpful and super friendly |
| Karina | Karina is super helpful and wonderful. |
| Tyler | super friendly and professional |
| Tyler | extremely helpful and informative when we rented our unit |
| Tyler | the manager and his staff provided great customer service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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