Established in 1966, Rick's Moving & Storage LLC has over 25 years of expert experience as a family-owned and operated moving company that offers smooth and stress-free moving services at affordable prices. Based in McAllen, Texas it has served families all over the Rio Grande Valley with its full-service solutions for packing, loading, and transport that make your moving day a whole lot easier and worry-free. Rick's Moving & Storage LLC even offers labor services if you need assistance in loading or unloading a rental truck or mobile storage unit. Its professional movers are skilled and experienced in handling your move with care and respect. Interested in exploring other movers in McAllen, TX? Check on the link for more options.
Rick's Moving & Storage LLC
Ranked Top 10 Best Movers in McAllen, TX
Moving Services
- Local moving
- Longdistance moving
- Crosscountry moving
- Small moving
- Piano moving
- Pool table moving
- Appliance moving
- Furniture moving
- Packing services
- Storage services
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Summarized Review of Rick's Moving & Storage LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.09/10
Nationwide Average: 8.44/10
Rick's Moving & Storage LLC generally receives high praise for their moving services, with most customers reporting excellent experiences and professional service, although there are several reports of dissatisfaction citing issues such as poor service and unprofessional behavior.
Recent Reviews Mention...
“excellent help packing UHaul moving containers”
“really happy with their services”
“awesome experience with the moving service”
2. Punctuality
7.96/10
Nationwide Average: 8.07/10
Rick's Moving & Storage LLC generally receives high praise for being on time and accommodating schedules, despite a few instances of tardiness or scheduling issues.
Recent Reviews Mention...
“team members were punctual”
“let me know they were on the way and arrived timely”
“"they confirmed the schedule but did not show up on time"”
3. Affordability
6.8/10
Nationwide Average: 7.69/10
Rick's Moving & Storage LLC has a mixed perception with many customers finding their prices reasonable and cost-effective, while others have complaints about unexpected price hikes and feeling overcharged.
Recent Reviews Mention...
“Great price”
“price was reasonable”
“pricing was great”
4. Communication
6.36/10
Nationwide Average: 7.53/10
Rick's Moving & Storage LLC generally receives high praise for customer service and responsiveness, but a noticeable contingent of customers report issues with honesty, respectfulness, and proper notification, especially in relation to problem resolution.
Recent Reviews Mention...
“great customer service”
“kept me updated about location and status”
“loved the phone call to let me know they were on the way”
5. Stick to Prices
4.31/10
Nationwide Average: 5.99/10
Rick's Moving & Storage LLC has received mixed feedback but predominantly negative reviews highlighting instances of charging more than originally quoted, although a few customers noted adherence to the initial price.
Recent Reviews Mention...
“"made me pay $100 more than originally told"”
“owner stood by his word”
“Rick hiked the bill unexpectedly during unloading”
6. Speed
8.32/10
Nationwide Average: 8.58/10
Rick's Moving & Storage LLC is generally praised for quick and efficient service, with many customers highlighting their ability to load, unload, and complete moves rapidly, despite a few complaints of occasional slowness.
Recent Reviews Mention...
“they were moving quick”
“Loaded and unloaded within the same day”
“took 40 min for a 15 min drive”
7. Friendliness
7.55/10
Nationwide Average: 8.91/10
Rick's Moving & Storage LLC generally receives praise for their polite and courteous staff, though there are a few significant complaints regarding unprofessionalism and disrespect.
Recent Reviews Mention...
“great customer service”
“Flexing and not focused on work”
“"gentleman were...professional"”
8. Will Hire Again
7.53/10
Nationwide Average: 8.18/10
Rick's Moving & Storage LLC receives strong praise from the majority for their exceptional service, prompting numerous clients to express their intent to rehire and recommend the company, while a handful of dissatisfied customers cite reasons such as theft, disrespect, and damaged goods for their refusal to return or recommend the services.
Recent Reviews Mention...
“highly recommend this company and would hire again”
“really happy with their services”
“would hire again because of the great service”
9. Professionalism
7.33/10
Nationwide Average: 8.31/10
Rick's Moving & Storage LLC generally receives praise for their professional conduct and the crew's expert handling of belongings, but there are notable instances of serious complaints regarding unprofessional behavior and lack of professionalism in customer interactions.
Recent Reviews Mention...
“great help moving expensive and fragile belongings”
“professional men show up and protected my belongings”
“Unprofessional behavior noted”
10. Conflict Handling
1.34/10
Nationwide Average: 4.07/10
Rick's Moving & Storage LLC consistently demonstrates an unwillingness to take responsibility for issues such as theft, loss, damages, and poor customer service, as reflected by multiple customer experiences.
Recent Reviews Mention...
“the theft issue was not resolved”
“did not attempt to remedy the broken item”
“did not take responsibility for lost items”
11. Precision & Care
6.79/10
Nationwide Average: 8.01/10
Rick's Moving & Storage LLC receives mixed feedback with many customers praising their cautious and attentive packing and moving services, alongside a notable number of complaints regarding damaged, poorly reassembled, or lost items.
Recent Reviews Mention...
“go above and beyond to wrap, cover, and box belongings”
“very fragile with my home furniture”
“furniture was wrapped and belongings well packed”
Customer Insights
Hourly Minimum: 2 hours from 3 reviews
Great Crew Members
| Rick | Rick was especially helpful |
| Carlos, Cheetos | Carlos and Cheetos did great and made the transition smooth |
| Mr. Garcia | job well done |
| Rick | Rick ensured 100 percent service satisfaction |
| Rick | Rick himself came to give an estimate |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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