Brothers Moving and Storage

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MoversChevron RightTexasChevron RightPlanoChevron RightBrothers Moving and Storage
Very Good
based on 386+ data points
Circle Info

About Brothers Moving and Storage

With offices serving Dallas, Fort Worth, Midland, Odessa, and extending to Plano, TX, Brothers Moving and Storage has become a dependable partner offering expert moving services. The company, recognized for its high-quality procedures, utilizes top-of-the-line vehicles and equipment to ensure safe and secure transport of your belongings. The security extends further, with the company being fully licensed, bonded, and insured to provide additional peace of mind. Besides offering interstate relocation services through its affiliation with National Van Lines, the company also provides storage solutions as part of its comprehensive services.

Additional Cities Served: Frisco, McKinney, Allen, Prosper, Murphy, CelinaShow More >

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Moving Services

  • Local Moving Services
  • LongDistance Moving Services
  • CrossCountry Moving Services
  • International Moving Services
  • Small Moving Services
  • Packing Services
  • Storage Services
  • Furniture Moving Services
  • Interstate Relocations
  • Commercial Moving Services
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 08/12/24

USDOT

2937499

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Plano, TX 2024 award

Have feedback for Brothers Moving and Storage?

Summarized Review of Brothers Moving and Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.15/10

Nationwide Average: 8.44/10

Comment Dots

Brothers Moving and Storage consistently receives high praise for their exceptional, fast, and professional moving services, though a few reports of dissatisfaction and damage slightly mar an otherwise stellar reputation.

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Recent Reviews Mention...

good experience with movers

Excellent moving service

Preston and his guys made the move quick and easy

2. Punctuality

8.89/10

Nationwide Average: 8.07/10

Comment Dots

Brothers Moving and Storage consistently demonstrates timely arrivals and effective communication regarding their schedules, despite a few instances of delayed arrivals and communication issues.

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Recent Reviews Mention...

Showed up on time

showed up on time

let me know when they were on their way

3. Affordability

7.11/10

Nationwide Average: 7.69/10

Comment Dots

Brothers Moving and Storage is generally perceived as providing good value for money, though there are notable exceptions where customers felt overcharged.

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Recent Reviews Mention...

pricing was very fair

worth the cost

Very Reasonable in Price

4. Communication

8.36/10

Nationwide Average: 7.53/10

Comment Dots

Brothers Moving and Storage generally excels in responsiveness, clarity, and professionalism, though there are a few reports of issues with call answering and arrival time communication.

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Recent Reviews Mention...

were professional and friendly

always answered the phone and got back when needed

Could have communicated better about arrival time

5. Stick to Prices

4.29/10

Nationwide Average: 5.99/10

Comment Dots

Brothers Moving and Storage has notably inconsistent feedback, with several customers reporting charges significantly above their initial quotes, despite a few instances of praised transparency and adjustments for inconveniences.

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Recent Reviews Mention...

charged double the amount

transparent with all charges

quote was accurate

6. Speed

9.32/10

Nationwide Average: 8.58/10

Comment Dots

Brothers Moving and Storage generally receives high praise for their quick and efficient service, despite a couple of reports of slow work from their crew.

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Recent Reviews Mention...

moved stuff fast

Fast service mentioned

fast

7. Friendliness

9.73/10

Nationwide Average: 8.91/10

Comment Dots

Brothers Moving and Storage consistently receives praise for their team's kindness, professionalism, courtesy, and positive attitude, making them a pleasure to work with.

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Recent Reviews Mention...

All were nice

Kindness mentioned

kind gentlemen

8. Will Hire Again

8.96/10

Nationwide Average: 8.18/10

Comment Dots

Brothers Moving and Storage overwhelmingly receives positive endorsements, with the vast majority of customers expressing high satisfaction and a strong intent to use their services in the future.

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Recent Reviews Mention...

Recommend it to everyone

Highly recommend and would hire again

highly recommend and would hire again

9. Professionalism

9.48/10

Nationwide Average: 8.31/10

Comment Dots

Brothers Moving and Storage consistently delivers professional, courteous, and hardworking service, though there was a single report of unprofessional behavior.

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Recent Reviews Mention...

Professional service mentioned

very professional

they were very professional

10. Conflict Handling

5.38/10

Nationwide Average: 4.07/10

Comment Dots

Brothers Moving and Storage demonstrates a generally proactive attitude, going above and beyond or quickly remedying mistakes, though there are instances where they have fallen short in addressing concerns such as theft.

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Recent Reviews Mention...

went above and beyond for us

have done nothing about the theft

remedied the mistake quickly

11. Precision & Care

8.92/10

Nationwide Average: 8.01/10

Comment Dots

Brothers Moving and Storage overwhelmingly receives praise for their conscientious and careful approach, although there were a few instances of dissatisfaction including damaged items and electronics theft.

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Recent Reviews Mention...

moved stuff fast and safely

very conscientious of our belongings

took great care to protect everything

Customer Insights icon

Customer Insights

Local Move Duration: 2.5 hours from 3 reviews

Great Crew Members icon

Great Crew Members

PrestonPreston was very helpful in keeping things at right location
PrestonPreston and his guys went the extra mile
PrestonPreston and his crew did an exceptional job
Jordanprofessional and friendly, took great care with glass pieces
Nick, Michael, TitusNick helped schedule, Michael was responsive, Titus worked hard
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Brothers Moving and Storage

Location
4700 Ridge Rd Apt # 5217, McKinney, TX, 75070
Phone
(469) 820-3389
Link
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